The service professionals at Goss Motor were fantastic. My vehicle recently experienced a…read moretransmission issue while on vacation. Fortunately, I was near Goss, and they successfully diagnosed the problem. They even had a loaner ready for me to continue my trip that same day. Goss Motors fixed my vehicle and it now runs great. The kind people at Goss Motor are friendly, skilled, and professional, and I am thankful for their assistance. I enthusiastically recommend this business.

Warranty work is always frowned upon but you still have a job to do and you should do it with…read moreintegrity which this shop has none. Over three years ago I took my Tacoma in after hitting deer needing the grill, front end plastics/headlamps replaced. Well the fog lights they installed never worked since day one, the fender wells are missing screws to securely fasten them down in all the places, the steering wheel was forced back inline without care, there was a tear in the cv boot they missed from the deer hitting it, missing bolts in grill mounts as well. I'm surprised the plastics didn't fall off as I drove away. Long story short, the stoner mechanics made a mess out of my truck going way too fast and half assing everything they fixed on my truck. Their boss was extremely rude as well coming out into the shop demanding my warranty work be put aside, if you don't want the job don't take it. Don't take a job and half ass it all the way through because you're a stoner and lazy and incompetent at your job. NEVER EVER take a vehicle here to get fixed. EVER.

Took a truck in for transmission rebuild. It took a year. Got it home last 2 wks before it broke…read moredown. Had to haul it back and so far we are at 8 more months, hearing every excuse in the books. Next step legal suit.

Needed emergency radiator repair service while on our way to Nevada. Powerhouse and Hans came…read morethrough! It was a Sunday even. Couldn't thank them enough. They even checked all the fluids and really saved our trip at a very reasonable service rate. Thank You Hans and company!!

It took a few weeks to get our car back. The cost increased every time we spoke with them. What…read morestarted out as a $2000 repair ended up being a $5400 repair. They told us they weren't trying to gouge us, yet that is exactly how it felt. They told us they couldn't do the repair one way and had to take a different route, which cost us significantly more. If/when future repairs are necessary we will find a certified dealer regardless of the distance.

I was stranded on I 84 16 miles from his business.After being rejected for work on my RV The owner…read moreof wagontire towing Tim Paxton showed incredible compassion and took me to Integrity automotive.They also showed wonderful compassion and fixed my RV within 2 hours. The price was beyond reasonable and could have charged much more.I will always be grateful and highly recommend them !!

They rent Uhauls but aren't open on the weekend to pickup trailers. Their site says they are open,…read morethe regional director of uhaul says they are open but the sign on the door says they're closed on Saturday and Sunday. I'm not sure if the gods of rental trucks and trailers have different days designated as the weekend and if they do I sure wish they'd share this with the rest of western civilization. Uhaul has this deal that if the trailer you rented isn't ready as promised then they'll give you 50 dollars. Well, I contacted Steve Womack and he credited my credit card 50 dollars. Not really the same as 50 bucks in my wallet but at least he got halfway there. My rather long drawn out point is, don't call uhaul on a Saturday morning to pickup the same day to move your father-in-law who just fell and expect this place to be open. You'll only end up cursing out some poor guy trying to make a living at the uhaul call center (probably in Omaha) demanding a refund. Glad his favorite chair fit in my rig.

Friendly. Honest. Reliable. They're for the customer. That's why they must have previous good…read morereviews. The service engine soon light was flashing on my 2004 Pontiac Bonneville. They told me they were booked for the next 1-2 weeks but would at least be able to scan the code to give us an idea of what the issue was. We first said "no thank" as we sat in the car outside their shop for about 20 minutes calling several other places even some outside the town who were also booked. Mind you we were traveling from Washington to California overnight. We didn't want to wait even a day or two. Eventually, we had them scan the code and they saw the issue (spark plug #6 was burned off completely, too close to metal) and were able to replace it. They went from "sorry we're booked" to being able to help us out after all.

We would recommend Captain Hooks Towing. We received a quick response towing our 1 Ton diesel…read morepickup to the repair shop. The driver was helpful, organized and courteous answering our questions. We felt very comfortable that he was taking great care of our vehicle.

Needed a tow outside of business hours an hour out of La Grande, and they were so nice and polite…read more We did not have to wait long by the side of the road. They were two weeks out to look at our vehicle, but worked hard to look at it sooner than that, and we were able to get it back in less than a week. Thank you Captain Hook!

Stellar, super busy by word of mouth reputation. Guy understands cars on an engineering level…read more Knows what works whats prority. Gets it done right. And FAST! the first time. Don't settle for second rate. Take it here first

Hit some bad cross winds on I84 pulled into their yard and they came out in the cold and rain and…read morechecked out our slide topper on the slide the wind had caught it and luckily no rip they wound it up and sent us on our way No charge Nice guys good service

We have a Northwood trailer and these guys are pros. They know that brand well and were able to…read moreget parts in days that others told us months. They are great to work with and hope not to need them often but when we do need help they are number one

So between misdiagnosed and shoty workmanship this shop cost me thousands of dollars and weeks if…read morenot monthes of missed riding days. Skipped test rides and parts that got misplaced or were broken and not recognized i wonder if its lazyness or incompatance. You should youtube it and do it yourself. Might be great for cars, but harley mechanics they are not. Great people though.

My wife and I were driving our 20-yr-old car to our Arizona vacation home. Although we had just had…read moreit in for a checkup at a shop near our home in Washington, we started experiencing difficulties about half-way through our first day of travel. The car would "miss" badly when accelerating. We limped into our first scheduled stop-over, La Grande, OR, and immediately began calling auto shops. It was late in the day, and the first two shops we called couldn't work us into their schedule. We spent the night tossing and turning, wondering if we should turn around and try to make it back home, or hang around La Grande and see if we could get into a shop. The next morning, shortly before 8 am, I made one last attempt at contacting a repair shop. I called B&B Auto Repair. What a lucky decision that was! The owner of the shop asked us to bring in the car immediately, and said he'd see what he could do. Bottom line: he and his partner worked all day on our old clunker, and just as we were beginning to give up hope, they found and fixed the problem (Turned out to be something our local shop should have taken care of...) The guys at B&B are extremely knowledgeable, thorough, and persistent. Unwilling to give up when the first "quick fix" didn't work, they literally worked on our car all day long. (We found out later that they had "bumped" a couple of their regular customers to accommodate us. As owner Ben Bean told us, "We had to help - you're just kind of stuck here".) We couldn't have been happier with their work, and felt their bill was extremely fair considering the amount of effort expended, potential loss of other business, etc. We heartily recommend B&B Auto. In addition to auto repair, they also specialize in motorcycle repair. AND, if you are a Harley enthusiast traveling through eastern Oregon, be sure to check out their line of parts and accessories. And don't go anywhere else if you need repairs!