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    Integrity Automotive

    3.7 (14 reviews)
    Open 8:00 am - 5:00 pm

    Services - Integrity Automotive

    Auto diagnosis or inspection

    Auto maintenance

    Oil changes

    4 More Services

    Auto repairs

    Auto transmission repair

    Routine automotive maintenance

    Transmission leak inspection

    Integrity Automotive Photos

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    Mike H.

    So's I had been go'in to Integrity for awhile now, couple years give or take. At first it seemed they took care of my jalopys. The last few months gave me pause for concern. Everytime I go in for one thing, when I pick up the ride they say some version of, "oh by the way", this other thing is broken and needs repair" Once, sure, that could happen, But many times in a row, seems unusual to me. Here's why I don't do business there anymore. A month or so ago my ol' boiler truck won't boil. Yas jump on the loud pedal it stops pull'in and it just isn't runn'in right. I drops it off they tell me the catalytic converter is plugged up but they can make it work. They'll fix it up and I'll have more power and get better mileage. It won't pass DEQ but we aren't subject to that in rural America so it's not a big deal. When I go ta pick it up, "Oh, by the way", you need a new water pump. I have em put on a new water pump. It wasn't leaking water or overheating that I was aware of. When I picks up my truck it's louder than it used to be, it still doesn't run right and does the same thing it was doing when I took it in there. Since the problem is intermittent, I have to wait til it becomes consistent before they can fix it since they can't figure out what's wrong. Couple weeks go by, the truck is using more gas than ever and the problem becomes all the time thing. Now it's the fuel pump and a 600 dollar fix. It's gulping fuel way more than ever. So much so I buys another ol' boiler so's I have something I can afford to buy gas for and something that doesn't live in their shop more than it does wit me. I take it back the first Monday after I gets back from camping. You can hear the obvious exhaust leaking from whatever they did to it. Wednesday it still isn't fixed, they tell me it's hard to figure out how to repair it. Friday, after five days and still trying to remedy the problem which is now weeks old, it's done. "Oh, by the way you have a wheel bearing that has to be replaced". The Les Schwab store, says yes the wheel bearing is bad, yes we can fix it, bring it by, it'll be done in an hour and half cost yas $120 dollars less than your quote from Integrity. Here is what I learned. There are two catalytic converters on my truck. What Integrity did was cut them open and gut them. Things called 02 sensors send information to the computer. If you gut the converters that information is wrong, the rig is going to use vast amounts of fuel and never run right. One of the 02 sensors was cross threaded when it was put back in, had to be replaced as well. These folks never gave me a receipt for the first repair, I'm think'in it was around 300 bucks. To have the entire exhaust system repaired with two new catalytic converters and replace the cross threaded 02 sensor cost me $731.38. I'm out about a grand but we haven't been to court yet. Had the truck re checked for bad codes yesterday, thank the Gods, there aren't any, and it's running great. There is NO EXCUSE for knowingly altering catalytic converters if you don't understand how they work. Doing so will cause tons of problems. I don't see any integrity or competence here and certainly NOT TRUST. If you want to roll the dice here, that's your choice but .. shhhh .. listen .. hear that? THAT'S ME .. LAUGHING THANKS: Rock and Sons in La Grande for the exhaust system replacement/repair work. Les Schwab Tire in La Grande for the quick wheel bearing replacement at a fair price. All Foreign Auto Center in La Grande for knowing a defective module from a working actuator on my gas saver jalopy, making that repair quickly and effectively.

    Our little A4 2.0 Quattro waiting for a new Alternator.

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    Legacy Chrysler Jeep Dodge Ram

    Legacy Chrysler Jeep Dodge Ram

    (14 reviews)

    Shysters!! Run!!!…read more We verified their service manager lied to us multiple times that we can verify, about our repair and we had to take our car to a different shop to find out they screwed up the alignment so bad that our tires were destroyed when we drove the car after getting it back. & we had to replace them. They actually gave us our car back with the dash AWD alert light on so they kept the car for another week to fix that problem. Second shop said they've never seen an alignment this bad ever, & we've been bring our cars to them for the past 4 years. We had to use Legacy Dodge because the power stealing went out and they had to replace. I took photos of the ruined tires that had been riding on the outer rims. I was in the shop and they showed me the 6.0 & 6.4 readings for the alignment while it was on the rack. Owner refuses to take ownership of the problem even after weeks of giving him every single piece of evidence he asked for & we've been forced to obtain a lawyer to get justice because no amount of actual evidence is enough for the owner of Legacy Dodge, who is NOT the same owner as Legacy Ford. We will see him in court, because our experience with them has shown them to be both irresponsible and lacking any semblance of integrity whatsoever. We are contacting Legacy corporate where they get their brand licensing from, & Chrysler too to report this problem. God help anyone who is forced to use Legacy Dodge for their fleet!

    We can't thank Robert Bates at Legacy Dodge enough for working with us over the past few months to…read morecome to a resolution over our truck purchase. After months of back and forth, Robert Bates stepped in and was committed to finding a solution that suited both of us. splitting the cost with our family and getting our truck back up and running. Robert kept in touch throughout the process and his commitment showed us he truly cared about settling this whole situation. Thankfully we are back in our truck, the one needed to kickstart my business which got sidelined when this whole mess hit. We are grateful to put this behind us and be able to move forward. We are grateful for the opportunity to put this behind us.

    Integrity Automotive - autorepair - Updated May 2026

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