They saved my memories from a corrupt hard drive. They could have charged me almost anything and I…read morewould have probably paid it but the price was really affordable and it felt like they actually cared about more than just making a dollar. You should make this your go to destination for all your computer needs!

Dealing with Hickory Computer was awful. The owner seemed arrogant and acted as if he was above…read morehelping a small business which is terrible considering he has one. The overall experience left much to be desired.

The most amazing IT service you can find. Extremely responsive and always so kind and willing to…read morehelp. Our business has been saved so many times on their account. Would recommend to anyone!!

Here at First United Methodist Church in Morganton we recently opened the Weslery Virtual Learning…read moreCenter to assist Burke County Public School students with a place to engage in their online learning programs. They were responsive to our needs and set up a network strong enough for all of our 30 students to connect with the BCPS system. We deeply appreciate all of their efforts in making this happen.

Rick and David are electronics geniuses! I had a battery drain on my car that no one else could…read morefigure out. Highly recommend...

I would give this company a MINUS 20 stars if available! DON'T used this company!!!! My laptop…read morewas not working correctly. I did a "recover" back to one month previous. I have done these operations previously when needed with no problem. At any rate, the next day my computer was totally locked-up with a virus or whatever. Couldn't get anything to work. Decided to take it to UDS as it is close to residence. The YOUNG man who we gave the information to acted like he didn't know how to spell his own name! When telling him the problem, he had a very far-away look on his face and barely said a word. In fact, he acted like he didn't know how to spell "PC"!! This was about 2:30 on May 1st (Wednesday). I asked him when he thought it might be ready and he said later that day. I told him I would be coming back until the next day so don't worry. I let Thursday pass and called them on Friday. They said they hadn't gotten to it yet but would start on it that day. (I believed it was the same young man I had talked to when I left the laptop as there was a very "duh" sound to the conversation!!) On Monday, early afternoon I called them again. They said the laptop was really messed-up and they would have to do a "factory reset" on it. I am familiar with that term and always understood it would delete all files, pictures, etc. I am 75 years old and not computer savvy at all but was worried about this "reset". THREE different times during the conversation I asked him about the loss of my files, etc. Each time he said I WOULDN'T lose any files, etc. as there was a way to reset that it would be okay!!!!! THREE TIMES he assured me all would be okay!!!! I told him to go ahead and do it then. The next afternoon I went to UDS Computer to pick-up my laptop. The older lady behind the counter was also rather "duh" acting and when I turned the PC on everything was GONE!!!!!!!!!! I had to bite my tongue big time. She called the young man to the counter as I had told her it was promised nothing would be deleted. He said it was so messed-up there was nothing he could do! I reminded him I asked THREE times if my files would be deleted and he said they would be fine. He then proceeded to tell me there "might" be a way to recover "some" of the files but wasn't sure and it would take a "long time"!! As I was afraid of exploding I told them no and asked what I owed. They charged me $96 to erase everything on my laptop!! They NEVER called me with any information. I had to call them!! Yesterday a friend of my son visited. I was telling him what a dreadful experience using UDS was and I could have saved $96 by resetting to factory by myself. One thing I didn't know is this young man is in the IT business!! He was upset the way UDS handled the situation and said THEY made the mess and not me as the "UDS boy wonder" had implied!! This friend worked on my laptop for about an hour, got some of my favorite apps back where I could use them, etc., etc. He taught me how to save any future files/pictures, etc. so they would never be lost again. This company was a nightmare to do business with. Their communication skills were horrible. They never called with updates. They made promises they probably knew they couldn't keep. They charged WAY too much money for what they did. They should have paid ME for their dishonesty!! I would NOT send my worst enemy to UDS Computer!! If you decide to use their services.....know you have been WARNED!!!

We got completely locked out of my mom's new phone and came here when Verizon couldn't help. A very…read morenice young man reset the phone in literally about ten seconds. Definitely recommend this place, they deserve more than five stars!

Beware, DO NOT USE THIS PLACE. I would give a ZERO star if I…read morecould. I brought a perfectly functioning phone with a spider webbed cracked screen in for screen replacement as they are the closest Samsung Authorized Repair shop. I waited 4.5 hours with excuses claiming hes having a hard time connecting with Samsung, before I left home to pick up my kids. Owner calls, asks, then accuses me of cancelling my "ticket" and that he can no longer repair my phone. I drive all the way back to the repair shop and not only is my glass screen mutilated, my phone no longer works. So after half a day waiting for a simple screen replacement, MY WORKING CRACKED PHONE TURNED INTO A NON-FUNCTIONING PHONE. Beware of this shady place.

This week I started my MBA on top of working a demanding job. As I learn to rebalance school and…read morework I hit a bump in the road. Friday night my harddrive failed. I thought I would be spending a $1000 to get myself in a place to submit my homework and do my test on Sunday. As usual i searched Yelp for a repair technician. I wish I could give Computers-ITPro more than 5 stars. I was up and running in a couple of hours with very reasonable price. All I can say is wholley cow this company is the real deal when it comes to customer service!

Jimmy did an amazing job in helping us build our computer! After buying all of the parts for a new…read morePC, we were unable to figure out why the monitors wouldn't connect. We called Jimmy well after closing hours and he was happy to have us come on in! It took us awhile to troubleshoot the problem, but he was happy to work it all out with us until it was completely fixed and put back together. It was a great experience!

My boyfriend recently visited this repair shop. His phone's bottom half was half-white. He got it…read morefixed for $350. The first screen he had replaced stopped working within a few days. The screen would press buttons on its own, locking him out of his phone, making calls, and sending money from Cash App. So, he returned to get it replaced. The second screen was free, but now his phone flickers whenever he's not using it. He has an iPhone 15 Pro Max, and the display screens don't always turn off. So, it's constantly flickering throughout the day and night. And it goes basically white all over the screen.. I'm not sure what's wrong with these screens, but seeing the two screens my boyfriend had gotten from this shop, I strongly advise against using their services. The customer service was good for what I heard though.

Great service! I'm glad I found you! Looking for someone to repair my HP Laser Jet Pro printer and…read morebeing told over and over again no, I finally found you! You actually located the needed part and fixed my printer! Thank you!

Had problem with Google. Ed fixed my problem quickly and the cost was minimal…read more Would highly recommend Union Square Computers

I had a worn-out Ac charging port on my Dell laptop. Edward got it repaired quickly and…read moreprofessionally. Excellent communication through the process.

I HIGHLY recommend!!! I've used them 2 times now to replace an iPad screen. Both times they were…read moreextremely friendly and responded quickly and efficiently. I dropped my iPad off with them around 4pm and it was ready for me to pick up the next morning around 10am!! Knowledgeable and friendly staff!!

Recently had an iPhone screen repaired here and will never do business with them again. Was told…read morefacial ID would be repaired and it was not and the screen protector put on was not even one for an iPhone and totally blurred the camera.