I haven't gotten a reply. I'm waiting for a call. We got a call but they couldn't get here until…read moreThursday. We had contacted another appliance repair that was more expensive . We had had prior experience and knew our appliance would be fixed with the other company. !

Dan has always been cordial and professional to us, and let's face it, plumbing projects and…read moreproblems are highly complicated for those for one thing, do not have the ability to get down low on the floor and reach upside down, and not have any concerning issues? We hear people say about pretty much every plumbing contractor is really expensive, but in all honesty, in 2026, it is way too challenging and complicated. Hopefully we can keep our plumbing work in the moderate range?

Professional attention to the myriad of plumbing issues…read moreencountered over the years. Great value for work well done

We used them for a bathroom project a few years ago, since they did a great job we called them for…read moreour hot water heater need on a Friday morning. The receptionist sympathized with me as they couldn't get to us until Monday. Which wasn't going your way work for us. She then recommended Great Lakes Plumbing which did work out. I was impressed with the cooperation between competing companies. She mentioned that they typically send each other clients when one or the other can't supply the needed services. We would highly recommend DC Plumbing as well as Great Lakes. But we'd go back to DC as a first choice. Thanks for great customer service! Mike and Joyce

Dan was very friendly in assessing the needs of my project. He helped fix my problem to ensure no…read moremore leaks in our bathroom. Price was very reasonable, would definitely hire again for future plumbing needs!

They were the best with such fast service! They care to do a good job and I will be using them…read moreagain in my future needs!

I've had this company out twice and highly recommended its service. Prompt, professional,…read morereasonable charges for work done, excellent workmanship. I will soon be remodeling a bathroom and Alliance will be my choice for plumbing. Plus, Nick is a super-nice guy.

From the owner: At Alliance Plumbing, we are proud to be Kalamazoo's trusted choice for all things plumbing. Our…read moreteam of licensed, insured, and experienced professionals is committed to providing fast, reliable, and affordable plumbing solutions for homeowners and businesses alike. Whether you need a simple repair, complex installation, or 24/7 emergency service, we handle it all with precision and care. What sets us apart? Quality Workmanship—we never cut corners, using only top-grade materials and the latest tools to ensure lasting results. Transparent Pricing—we offer honest, upfront pricing with no hidden fees, so you know exactly what to expect. Customer Satisfaction is our priority—our team goes the extra mile to ensure every job is done right, leaving you with peace of mind. We offer a full range of services, including drain cleaning, water heater installation, leak detection, repiping, and more. As a locally owned business, we take pride in serving our Kalamazoo community and delivering prompt, professional service every time. Choose Alliance Plumbing for all your plumbing needs—you can count on us to get the job done right, the first time. Call us today to schedule an appointment!

I found out I had a major leak from my bathtub. Matt was here that day to check out what was…read moreneeded, and back a couple of days later to complete the job. He's very friendly, knows what he's doing, and I learned a lot from him about how to maintain my plumbing. Great guy. I highly recommend him.

Mark showed up on the Sunday of Labor Day. It was a leak on a 1984 mobile home . He was very…read moreresponsive and helped immensely. You can imagine how concerned we were for a service hall on a Sunday of a holiday weekend. So, so happy to have found Mark.

Was having a problem with my furnace? I called them. Had an appointment yesterday between 2pm and…read more4pm. The showed up by 2.30 pm. The technician came to the door and was very professional. The technician worked about an hour and a half and thought we had a problem taken care of. The technician left. About two hours later it started acting up again. I called her after hours phone number . They came back out last night worked again for about another hour and a half was able to find the problem and fix it. The technician was very professional again. I would recommend them to anybody..

It has been years since Jason installed our Heating and AC in both my office and my home the same…read moresummer! His work was excellent and we now are retired and in our new home for 5 years in Vicksburg, after living on the west side of Kalamazoo for 32 years! At my age I remembered his name because he is such a good person and in these times I am proud to say he is a very good Christian young man! He also had a very kind staff that was always helpful. Jason's work was exceptional, and as a retired dentist I had pretty high standards for what my wife and I expected and hoped for, and now we miss the super nice 95% efficient Heaters and AC's and we have wished we had them here but adding retirement to this unnecessary terrible inflation makes us miss our greatest president and we are very concerned for him and what is happening to him that is egregious and we pray for him and everyone we love and are about every day! Jason, we sure miss you and maybe we can get the work we need someday but we are blessed to be here with our family and loved ones! Mike & Kathy Schroeder

Fantastic outfit all around. After getting quotes from a few different companies around, Home…read moreEnergy Solutions stood out as they were the only ones that really seemed to know if they were talking about and weren't only interested in trying to upsell me a bunch of stuff. I didn't need. Shaun talked to me about what furnace was really most efficient for the size of our home and where we could get more bang for our buck on things like proper duct routing vs a more expensive unit, where we could probably benefit from more insulation and why some of the pricier things we were initially looking at weren't really necessary. Him and his crew went the extra mile on the install making sure everything was set up properly, and even stopped by after leaving one day just to make sure everything was tightened up properly. It's been a couple years since we've had the furnace and air conditioner installed and we haven't had a single issue, and we were delighted to see our power bill go down and our comfort level to go up as a result!

We chose to hire Home Energy Solutions, after hearing great reviews from the Fair Housing Ctr. of…read moreKalamazoo, and could not be happier with our decision! Shaun is knowledgeable, professional and fair, and we will be calling on him for any of our future HVAC needs. Navian Tankless Water Heater

I have a recording studio in my basement that has unfortunately been soaked by blown steam heat…read morepipes a few times over the last several years. To hire a boiler companies to come out and replace pipes is insanely expensive, and not really worth it if they are not working on the boiler itself. (I don't think the pipe cares who replaces it)! That part out of the way, after having major disasters in the past, and calling some local boiler companies (who I won't name), I tried Preferred plumbing last year and again this morn. They came out and fixed it before there was any damage. Unlike the boiler company who was scheduled out for weeks and let me stew in my own live steam. Matt, and Brett, and Cooper are the best! Great guys - they know what they're doing, and they don't waste your time. They're so personable, I probably wasted THEIR time talking to them too much! I'm so satisfied that I have decided to finally replace the waterline in my house sometime in the next few months, using Preferred Plumbing, because I completely trust them now. Not only were they quick to respond, they did great work, they did it well, and as usual, they came in at a very reasonable price. I grew up in Michigan, but I've only been back here since 2015, and you know how hard it is to find professionals that you can trust in a new town. I totally trust Matt and his crew, and I would suggest that if you have any plumbing/heating needs you give them a try. You will not be disappointed!

Have gone back to manufacturer if issues. Solid, Local and Matt B. is great! Had a few blips, but…read morewere corrected as necessary.

We scheduled a time for our dryer vents to be cleaned. Eric showed up an hour late. When they were…read morefinished, lint was everywhere including under the dryer before he pushed it back in its place. He didn't reconnect our dryer vents which we didn't realize until the next morning when we turned it on and lint blew out the top. We noticed that our washing machine lid was caved in so we checked our ring camera. Eric (who isn't a small guy by any means) was using the washing machine as a step ladder to reach the vents. Our washing machine is less than a year old. We called to talk to the owner and Eric showed up unannounced when my wife was home. He denied anything happened even though we had proof it happened, which I would be glad to attach to anyone asking. He tried "fixing" the problem by forcefully punching the dent on the washing machine lid from the inside so hard that this threw off the sensor on the lid door. My wife told him that she was uncomfortable and he needed to leave. We sent videos of what happened to the owner Marc Anderson. Marc blew us off, didn't apologize, didn't offer any refund. He showed up unannounced without calling beforehand when we weren't home, saying he was trying to make it right, but couldn't schedule a proper time to come over. We were more than patient, but my mind was blown by this whole experience. The whole ordeal was $200 (not including the damage to the dryer.) Stay away from this company.

Steamatic was great the first me met, in a mess,Made us feel feel like things were being handled…read moreefficiently. They came when scheduled & never were a no show. Talking to others about their disasters, our's went fairly Fast. The Stevens of Portage