I called Service Express to make an appointment. The service team came to the house. He was a…read morelittle late but he called twice to let me know. He was very polite and knowledgable. They found the issue and and took action. They also vacuumed all my vents and gave me some maintenance tips and how to get more bang for my buck. He gave me his card and left. Mike and JT are the best. Thank you Service Express!

I used Service Express several times throughout the years, and I cannot express how much I…read moreappreciate them. Mike and Adam, both Lead Techs, and their crew were awesome! I had several things completed: duct redesign/replacement (all of it), vent cleaning (all 16), and dryer line cleaning. After a walk through and an inspection, Mike walked me through the entire process and showed me, again, what was completed. The entire crew were respectful, courteous and professional. And Gilbert, the owner, is about the nicest and most respectful person I have ever met! I highly recommend their services! They earned a lifetime customer!

Amazing service. I would highly recommend this company to anyone. Thanks again to Juan and his…read moreteam. Si Mendoza - IL Primo Pizza and Wings

Not good at all. Don't know how to return calls when they say they will and lack professionalism…read moreit seems. There are better technicians out there to waste my time with them. I learned my lesson.

Mateo arrived with his crew and immediately began working. He was friendly and professional and…read morekept checking in with me throughout the day to let me know his findings and how the job was going. During installation, he cleaned out HVAC with hospital grade cleaner that prevents mold growth, and he installed a UV light as an extra defense against mold growth. It was a big job and took longer than we both anticipated. His crew worked past 6 pm to make sure the air ducts were completely installed so my family and I could turn the heater back on overnight. Before he left for the evening, he also cleared out our dryer vent as an extra gesture. When he came back to replace the vent plates, he asked us our preferences and comfort level to adjust the airflow in different spaces throughout our home. We appreciated that extra step very much. He also recommended that we replace our emergency drip pan as it was rusted and could cause a leak at any moment. He's even going to install a trip switch on his next visit as our unit doesn't currently have one. Overall, we had a good experience with Mateo. He's very knowledgeable, pleasant, made needed recommendations, and backed the work he did on our airducts with a five year warranty. He's definitely going to be my HVAC guy, and I happily recommended him. Thank you, Mateo! I'm sleeping better knowing my family is breathing cleaner air.

Company has installed a brand-new system and air ducts in our house, Five months later, one of the…read morereturns they created from scratch is making a noise of a very strong suction. One of his guys show up to "fix" the problem and creates a bigger damage blaming us despite the fact that we never went up to the attic and due to that trying to make us pay more money. That's 5 months later, leaving aside the mess made during installation. Very shady, not recommended!!

911 restoration did a mold removal at my house. Great job!…read moreThe crew was very professional! And the price was good I would defiantly choose them again - I highly recommend them!!!

I called 911 and agent told me someone will contact me about my emergency. Sure enough. A man…read morecalled within 3 minutes. He wasn't available to come to my house on that day because he was too far away or or the other side of town. That's fine. So, he started to ask about my situation. Within few sentences into the conversation, he started to scalding me about why I didn't call them right away. Heck? I had something more urgent than shopping for contractors while I was in the state of panic. I got plumbing issue fixed within a couple of days. Plus, I already removed wet debris out of my house. Then, he demanded to get my insurance claim. I said, let me know how much it is first. Because I need to know if it would benefit from my deductible first. He said NO (very rudely). He refused to give me the price until I give him claim number. Fine. Let me contact my insurance agent and he will call me back because he didn't want me to call him. He said he had an appointment at 11. He can call me at 9 to setup a time. Next day, I waited for his call between 9 and 11. I was glad I don't have to deal with someone who provides zero customer service and belittling customer who doesn't agree with him. So long... According to their website, this is a branch of 911 Restoration Company. Houston's operation is just an independent contractor.

Our ducts have never been clean so I contacted them based on recommendations. From begin to end…read morethey were very professional and prompt. Once I had my cleaning set-up they known as a day in boost to affirm and then referred to as when they were on their way the day of. They arrived on time, went over the system with me and got proper to work. they did an magnificent job making some fantastically dusty ducts seem to be like company new. They had been very thorough and seeing the earlier than and after pics was eye opening. I would sincerely suggest having them to easy ducts and I will be searching into some of the other offerings they provide down the road (dryer vent cleaning and insulation). Very blissful with my experience. Thanks

Frank came out to my newly purchased home due to an issue with my hvac system. He was very…read moreknowledgeable and did a great job. Very professional service, I would definitely hire him again.

I need a belt, actually, although more of a moonbelt because my pants keep slipping off my arse…read more We first came here when we were looking for dentists, but over the last few years have visited literally every business in this plaza. Sadly there are businesses here that have closed up and shuttered and moved out, as well as some other stuff that clings to life and does just enough business to survive. It's important that you give them your business because so many have already packed up and gone. So there are lots of offices here such as Crown Dental and Rent-A-Center and others, and they do a good job keeping the rent low, and lots of interesting businesses have been located here and are still, in many cases. The other reviews might be fake but it's okay, everyone does it sadly.

Ain't gonna lie at All. Hands down the Best I know . I'm still running my RV A/C as we speak…read more Thanks again

I recently bought a new house for me and my family and the inspector said we need to get the Ducts…read morelooking at it with professional Company. I called Ductly Pro and scheduled a appointment, and in two days I got a crew in my house doing an amazing cleaning job! Wow ! can't be more satisfied with Jonathan and his crew. Came out on , time explain everything in details, showed pictures and charge us a reasonable price. No more to say differently will use them again!!

This company is a complete scam. They create a sense of emergency around finding mold and then…read moreovercharge for completely second rate service. The company address is false along with the phone numbers provided. Yonatan Malul was the service technician who ripped us off and now he is refusing to respond to us and we are unable to contact anyone associated with Ductly Pro Services. Do not trust this company for the smallest task.