1. All American Tree and Landscaping Services

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All American Tree and Landscaping Services

5.0 (1 review)
Closed • 9:00 am - 5:00 pm

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Services - All American Tree and Landscaping Services

Tree planting

Tree pruning or trimming

Tree stump removal

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2 years ago

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Green Ackors Landscaping & Irrigation - Drainage repairs needed  Turf replacement needed  Flower beds have to be replaced due to the above needing to be replaced.

Green Ackors Landscaping & Irrigation

(17 reviews)

I am writing this review with mixed emotions…read more I will give them 5 stars for their quality of work, but 0 stars for honesty and integrity !!! While Green Ackors has always done quality landscaping and sprinkler system work for me, my last experience with them was very disappointing and makes me question if I was not ripped off in the past? The latest experience: My sprinkler system stopped working and my Control Module error said it was a faulty Master Valve Solenoid. I called Brent and he said he would have someone at my house at 8:00am the next morning. Wow, that was quick service but it was not an emergency! The next morning two guys from Green Ackors arrived about 5 minutes early and said they were there to fix the leak in my sprinkler system??? I said I did not have a leak and explained the problem I was having with the Master Valve. Within a few minutes the faulty Master Valve solenoid was replaced. They also discovered that none of the sprinklers on zone-4 were working and they brought out their Wire Detector and quickly found a broken underground wire for zone-4, made the necessary repairs and the system was running fine. They departed 1 hour and 15 minutes after they arrived, and I was very impressed with their quick service and expertise. Now comes the bad part. About a week later I got and email with my bill from Brent just as I was boarding a plane at JFK airport in New York for a flight to Italy. The bill was for over $450 and that included $82 for parts and $337 in labor, plus taxes. I told Brent I as concerned about the exorbitant charges and would contact him to discuss these charges as soon as I got back home. He wrote back defending the charges based solely on his quality of work, but also indicated that he sent two Licensed Irrigation men to my house and charged me $75 each !!! and they were on site for (2.25 hours), 2 hours and 15 minutes!!! He also told me of the prices I was charged for parts, which I felt was more than twice the price of what I would pay for retail prices. He then indicated that the Parts prices included a $50 flat-rate $50 charge for using Wire Detector?? Why is that listed as Parts?? I agree that the prices I was charged for the actual parts was reasonable, but was not aware that $50 Wire Detector Usage was included in the price for "Parts" and why I even questioned the parts prices in the first place. The real problem I had was with the Labor charges. His men where onsite for 1 hour and 15 minutes. I made a mental note of the time when they arrived and when they left, but I also have irrefutable evidence. When I informed Brent that I disagreed with the 2.25 hours of labor he said he would check his records. I was shocked when he came back and said that his GPS system indicated that his men were onsite for 2.27 hours and then tried to claim they were on Overtime...so he could have charged me more??? I told him that he picked the time and overtime was not mentioned, and regarding his men being at my house for 2.27 hours that either his GPS data was lying or he was lying !! My Ace-in-the-hole proof: I never told Brent that I have motion detecting security cameras at my house that automatically records short 15 second, time-stamped videos when any motion is detected around my house. I have more than a dozen time-stamped videos showing exactly when his men arrived, when they moved around my yard, and when they finished, loaded up their gear, got in their truck and departed. I refused to pay for an additional $150 for an extra hour of labor that I can prove that his men were not working at my location and that his GPS data is a total BS lie ! Brent eventually agreed to accept my payment for the Parts, and use of the Wire Detector, but deducted 1 hour of labor ($150) and a $22 reduction in taxes for the overcharges. If you do business with Green Ackors, get hourly rates in advance and better still, get a written flat-rate quote for the job when possible. Also be sure to note the exact times they arrive and depart your location and ask them to sigh the timesheet as proof. I am not sure if Brent is dishonest, getting senile in his older age, or simply out of touch with what is really going on in his company.

We hired this company in April 2025 for a $32,000 landscaping project that was represented as a…read moretwo-week job. The project extended over two months and resulted in approximately $25,000 in additional charges labeled as "extras," many of which were not clearly disclosed or approved in advance. There were limited positives: the irrigation work and flagstone pathways were completed satisfactorily. However, the majority of the project involved significant issues: * No weed prevention measures were installed, resulting in ongoing maintenance issues * Mexican palms were installed despite being unsuitable for Central Texas conditions, requiring replacement at our expense ($3,750) * Planting quality was substandard--my wife literally planted all 17 pots herself because the crew did not know how to properly install or arrange them * Change orders were not transparently communicated (e.g., $500 per pot added without clear cost approval) * Artificial turf installation ($12,500) was performed without proper expertise and has failed completely * Drainage work was improperly executed (downsized piping), leading to continued water issues and property damage We have since received estimates totaling approximately $19,000 to correct these deficiencies. The owner acknowledged issues with the turf installation and initially agreed to remedy them. Based on that representation, we made an additional $12,000 payment. Shortly thereafter, the company withdrew from the project, asserted non-payment of disputed charges, and declared all warranties void. Work was largely performed by inexperienced crews, with inconsistent scheduling and lack of proper tools or materials. Due to the extent of the issues and unresolved financial disputes, we have retained legal counsel. If the company resolves these matters appropriately, we are open to updating this review. At this time, however, we cannot recommend their services.

All American Tree and Landscaping Services - treeservices - Updated October 2026

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