Great location for a pet store as there is not many pet stores nearby. Howl is a bit smaller than…read moreyour average Petco or PetSmart so they do have a limited variety of pet food and treats. They do have different items and brands that you may not find in your local pet food chain. They also have a grooming station, which I was advised to book ahead of time. There is parking right out front, but you can also park in the Harris Teeters parking lot as well. They did start doing monthly dog social events on the second Saturday of every month from 12 to 1:30 PM. I attended the St. Patrick's Day Social, which I found out about on their Facebook page. They were giving away a lot of freebies, including samples of pet food and treats, can lid covers, and doggie poop bags. They even had food for the customers (Jimmy Johns sandwiches, cupcakes, water and soda). This is definitely an event I plan to try to make every month.

This is a pretty solid pet store in the Locust Point area. The location is conveniently next to a…read morelarge parking garage (by the Harris Teeter grocery store) which makes it great to a quick pet supply run. I have purchased cat food here in the past and while I've since switched brands, I thought the value was pretty good. They even gave me a free sample to take home to my kitties. They have pretty much anything you could need for your pet including grooming services. Glad to see a locally owned pet store in this high traffic area!

If you're on the fence about visiting this small business, just go. Unlike some small businesses,…read moreMutt Mart offers reasonable prices, if not better than the big stores. We were there today because we adopted a dog from MAS Rescue and MM allows them to use their store as a meet and greet location. The owner was extremely nice!! We were able to get a dog tag printed on the spot before we left, along with some other goodies. There is also an upstairs sales floor. Parking is available behind the store if you turn on Hampnett Ave. You can either enter the store through the back or walk around the block to the front entrance (we did this due to the rain and mud). I highly recommend this pet store!

OK....this place is small! However what it lacks in size, it makes up for in customer service,…read moreand obvious support of the local rescues. This is a local neighborhood store, where the staff know a lot of the customers by first name. When was the last time THAT happened when you bought dog food. The local vibe is whata makes this place special. There is a patio area out back, and a porch out front.....just in case you want to relax a bit. Welll worth the trip!! I loved the pitty rescue support!!! Pibbles....are SOOOOO scary......lol (not).

If you're in the Hampden area and looking for a pet store, check them out!…read more As a cat owner, I did not specifically look through the selection so can't say much but just upon walking in most of the items looked like it was for dogs. For cats, they have a small room dedicated and they even had free samples of kibble. They also have a cute kitty named Louis walking around greeting everyone! He was such a sweetheart and I would've stayed there petting him all day if I didn't have brunch reservations. The staff were super friendly and took a moment to chat with us as we loved up with Louis. The pricing here seemed comparable to other stores.

TLDR: After years of loyal regular large orders, staff rudely dismissed my accessibility issue,…read morewere rude about me spending a lot at their store, and pushed me to stop shopping here altogether. I've been regularly shopping here for years with very large orders. This year I usually placed the orders online, but then I noticed an issue where some cans are only available to be purchased only "by the case" and not as singles, even though they actually were available as singles in the store. I politely explained the issue and started ordering through the phone to get around it. Then one day, over the phone, a cashier who I'm familiar with was extremely rude to me and told me that no one else is having that online issue. (I was shopping there for so long and didn't realize the issue until a couple of years, so I'm sure others have just been assuming things are out of stock, when in reality they are not.) I tried to explain to him what the issue was, but before I could even start he cut me off while I was speaking and said he would take my order and when we were done just hung up abruptly. I had always felt that staff were friendly before, but the unwillingness to address or even try to understand this issue and on top of that be rude to me unprompted was just so hurtful. It honestly hurts so much after being such a big supporter of them for years There is an element of ableism to this story too. As they know, the reason I only do online orders and have a friend pick them up is because I'm disabled. Their unwillingness to try to understand or address the issue I brought up is an issue of accessibility. This weighs so heavy on me. I would have been fine if they had told me they were looking in to it, and can't fix this issue right now, but just to call them. But with the rudeness on this call, the cashier made it clear that they didn't want me to make call orders. This effectively means I have to stop shopping at the store. Also, the three different cashiers I spoke to on the phone over the months I was phone ordering were aware of the website issue I brought up, so to ignore it was clearly a Howl team decision, not just a matter of one cashier being rude to me. But I did have many positive experiences here, which is why I was so loyal. Back when I used to go in person, the staff used to help me bring my order to the car and pack stuff in my car because I was not able to carry things. Everyone was so friendly to me. I also appreciated how they encouraged masking throughout the pandemic. I used to love going in to this store! I appreciated their selections and it made me happy. I would like to add that there was another uncomfortable experience I had at the store which I ignored since it wasn't that hurtful, but it's worth mentioning in this review. As I said, I place very large orders, because I have three cats that only eat wet food, and this was the only place I got their food from. One of the cashiers (different person than above) started routinely making comments to me about how much money I was spending on cat food. It wasn't just once or twice, he made these comments on the order of ten times. Then, one day my dad was in town and came into the store to pick up the order I had placed online. This cashier made comments to my dad about how much money I was spending on cat food. My dad then gave me a lot of trouble over it I just found those comments to be so inappropriate. Also they seemed to imply me spending money at their store was a bad or shameful thing. I've only ever been friendly to them! I've never been rude or to my knowledge done anything to be a bad customer. I have stopped shopping here. It doesn't really seem like I had a choice. They seem to not want my business for whatever reason. And what was once an accessible store to me is no longer. I think that hurts more than a store being inaccessible right off the bat, because I supported them heavily for so long and they knew me. So much for supporting small businesses. I never did any price comparisons before because I truly wanted to support them and not Amazon. But I found out that the cans I was ordering are cheaper elsewhere. I guess the Universe just wanted me to save some money. I hope they fix these issues. I won't be recommending Howl to anyone anymore. Thank you to Howl for all of the cat provisions throughout the years, and goodbye

They do an excellent job with the grooming services - all packages are affordable but if you're…read morelooking to save money, they also offer a self wash station. It's the most accommodating per store in the area, I strongly recommend signing up for rewards because there are deals every day. I've never paid full price for anything yet!

Had what I needed, employees were great. Did not know they were there and am glad I went there…read more Prices the same as where I normally shop.

This Petco on Boston Street has become my go-to store. I come here pretty regularly, mostly because…read moreit's convenient and I can usually get in and out without any issues. Most of the time, I place my order online and just stop in to pick it up. My orders have always been ready, and the pickup process is quick and easy. If I had one complaint, it's that the store seems a little understaffed, especially at the front registers. There have been a few times when I've had to wait because there was only one person checking customers out. It's not a huge deal, but it's something I've noticed over the years. Other than that, I really don't have any complaints. The staff has always been friendly, the store is clean, and they usually have what I need. What more could you ask for?

This is my local Petco, so I bring Toby here as a treat. He was recently diagnosed with the dog…read moreversion of carpal tunnel so I came in for a brace. I'd been doing some reasearch on-line, but wanted one more sooner than later. But, they don't have them in the store, so, you should know that. But of course, there are still items in the store you never knew you needed! I purchased some food topper and got him some treats from the treat bar. I just like being able to bring him in the store with me. He likes it too!

Walked in to meet the owner, who greeted me and August (my pup) at the door. Friendly local…read moreneighborhood pet store with so many options to spoil your furry family. The shop is filled with cleverly craft pup donuts, cupcakes and froyo. Check out the array of dry goods if your little guy likes to chew including tripe, beef liver, beef bones, chicken feet, duck liver and roasted garbanzo beans. We couldn't resist the puppy cupcakes, though with a 17 pound pup, it's very much cake sized for him! I appreciated the ingredient list on all the bulk food items. Great if your furry friend has allergies! The owner invited me to a weekend event at a park nearby and a cake tasting! Forgot to bring cash, but luckily they are also set up for cash! Friendly team. Clean store. Quality goods. This review was also approved by August! We will see you soon Dog Chef!

This place is essentially my dream-come-true-- a dog-friendly bakery. My German Shepherd absolutely…read moreloved coming in and hanging out for an hour. The people are so incredibly kind, and if you're lucky (if your pup is friendly), another doggo might come in for a visit, too! As far as the treats are concerned, my pup is SUPER PICKY... and we still managed to find things he absolutely devoured. I highly recommend the carob chip cookies! It gives your pup an opportunity to experience a chocolate chip cookie that's not actually toxic because it's not really chocolate! Quick side note - I actually ate the cookie myself and it was delicious. These people put so much work into making their treats healthy and delish for all the pups in town.

My 13 year old Whippet had loose stools, 2 accidents in house. 1 more day he was going to vet. July…read more4th our usual pet store was closed, so I went into MY PET STORE. The mgr I think was on staff, told him of our issue, of 3 selected foods we went with KOA bland kibbles and matching wet food (that was like REAL food) that looked much better than can food we've ever tried. He also suggested a powder to add to food. Let me tell you, Yoshi loves the food, he was always VERY picky, sniff and walk away, not the last 3 x we put his new food down. And his stools returned to normal and he is feeling like his old self. Can't thank them enough for their knowledge and suggestions. MY PET STORE is now.....MY PET STORE!

It feels like they really care about dogs. They carry quality pet foods and they are always…read morefriendly. I travel out of my way to buy for my dogs. They also regularly host adoption events for rescue organizations, I met my dog Bruno at one.