My husband and I visited Woodhouse Spa for the first time for a maternity massage for me and a…read moreSwedish massage for my husband; we both got a scalp treatment add on. Our experience was okay- not bad but we weren't wowed by any means. The location was nice and cute going for a quaint spa vibe. There's some light snacks, water, coffee, and tea. It wasn't brought to our attention that there were showers, sandals, or additional post service accouterment like razors, combs, lotion, hair ties, dry shampoo, etc. It would have been nice to know ahead of time so we could come prepared. We were told about the robes available to use so that was nice. I've never had a maternity massage so I can't compare it but it was nice. Took a little trial and error to get comfortable. They offer a bolster to allow you to lie on your stomach. I think perhaps it's better suited for someone not so far along, or just with different anatomy. The hole for my stomach did not feel deep enough and I felt pressure on my belly which was uncomfortable. My masseuse was gracious to work with me to get comfortable on my side and had a bolster to lie on my back as well. The "scalp treatment" was pretty basic and left much to be desired. I think they put peppermint oil on their fingers and then push your hair around your head. It absolutely was not worth the time or price we paid. I kept my opinions to myself as I tend to be a tougher critic than my husband but as we left he mentioned his thoughts on the "scalp treatment"- his words were I could have done without that- the hair dresser does a better job- I agree. We usually go to Panacea Spa but they were booked so a friend suggested Woodhouse Spa. It's really difficult to compare the two as Panacea is a true luxury experience albeit with a price tag to match. With our scalp add ons we paid almost the same as we would have at Panacea and by no means was it a paralleled experience. We might consider trying a basic massage service again but certainly not our first pick here in Columbus. Not bad just not amazing.

I got a CBD massage, stretch, and cupping from Larry. By far the best deep tissue massage I've ever…read morehad. This man knows his stuff. Already rebooked! Love this place! Wonderful atmosphere and quiet room for after treatment relaxing. Hands down the best.

Amazing massage! Friendly and fantastic customer service! Great value, perhaps the best massage I…read morehave ever had.

Anything less than 5 stars is a CRIME. My friend and I got a couples massage today and it was…read moreamazing!!! I loved that they didn't use scented oils, lotions and it was the most genuine, thorough massage i've ever received!

First time here after walking past it several times. Friendly people and they got me in right away…read more Reasonable prices for what you get. You don't get a consultation or interview about any aches/pains/medical issues you may have. You're getting what they give you. If you're a fan of hard pressure massage; this is your spot.

I drive a lot for work and my muscles are always tight and sore. They do a wonderful deep tissue…read moremassage. Highly recommend! I tried some other places and the pressure was no good and prices were high. This place is a gem! Very polite staff. Affordable and excellent massage.

They keep charging you when you try to cancel. Do not deal with the Polaris location. They are…read morevery dishonest. I've tried to cancel twice. And I think I have finally accomplished. Cancellation but they now tell me they need a 30 day cancellation notice so I will have one more charge and available treatment. To avoid this place I have to drive 40 minutes to a different location to use my credits. Ridiculous

I signed up for the diamond facial @$140. It was good. Went to ring out and the total was $265…read more I was in SHOCK! This place considers this to be an enhancement. WTF! So you pay $79.99 + 140+ tip! I assumed that the $79.99 was included in the $140. Even the front desk lady said it was too expensive. Still in sticker shock. What a freakin rip off! I asked to have the regional call me. Would not recommend this place at all.

OMG! Today I had my first Brazilian wax, and Wannita made everything better. I really went in…read morenervous and scared, but her kind spirit made the experience better for me. I found my wax person...lol. Thank you Wannita!

This spot could easily be renamed: "Alvera Body Wrap & Wellness Spa-aaah!"…read more Excellent firm pressure massage by Karen. Great, relaxing vibe and she's very responsive to... well, everything. You want the table a little warmer/ cooler? Got it. Want to lighten the pressure in certain areas? Sure, no problem! Curious about how 'x' pain connects to 'y' limb? You'll get an accurate, thoughtful response. Lights lower, music softer? She's on it. No stress added that I arrived a couple minutes late. She apparently had time, so she tacked those couple minutes on to the end and I got as many minutes as I actually paid for - that's always super appreciated! It would be nice if the room was a little more soundproofed or located further back in the building away from the road; I could hear lunch hour traffic rushing by on the street about 20 yd away. But other than that, this was a great massage, and I've had plenty over the decades. A lot of therapists these days slop through the motions, but Karen really has a pinpoint, accurate understanding of the human body and I give her full props for 90 minutes of targeted, firm pressure body work. Me having slightly arthritic hands, I greatly appreciate her stamina! I left the appointment, amazed with an amount of flexibility in my neck and shoulders I haven't felt in probably 10 years. My 82 yo mom loves it here, too. There's a plethora of skilled service providers and lots of face, body, general wellness treatments to choose from.

I booked with Audi for a balayage and all she did was try to lift the color off my hair and then…read moretoned it and washed my hair. I left looking exactly the same and was charged $240. She told me I can book a 2nd session but wanted to charge me $305+ even though she didn't do barely anything in the first. I reached out to her about how i was feeling, expressing i felt like it was rushed and she wasn't transparent with me that my hair would look no different from when i came in and that i would like to cancel the 2nd session because it's a crazy amount of money. I tipped her 20% because as a service provider as well I understood that work and time costs money but I regret it now because that took my total to $290 and just for her to not respond back to me. She canceled the appointment immediately thankfully but did not respond back. The least she could've done was apologized or offer back the tip I gave her. Very unprofessional on her end, she needs to work on clear communication...

I watched from the Parking Lot today at Salon at Polaris, I assume the owner (lady) come out and…read morejust lay into a family about jumping their car in front of her store. She was irate in her actions that the Westerville Police showed up. I also made a police report an hour later as this lady was as rude and crazy as they make them. NOWAY would I patronize The Salon at Polaris after her behavior in front of other adults and children.

Excellent pedicure! The ladies were lovely very attentive. We would definitely come back. Thank you!read more

Wonderful signature pedi by Ina! Friendly and super…read moredetailed, plus she picked out the correct shade of pink for me. There's a 5% discount if paid with cash. Clean store and wonderful massage chairs. Great location across from the mall.

Love the Luminary gel nails - lasts so much longer than other gel/dip from other salons. Love that…read morethey don't use drills to remove gel. Always feel pampered and well taken are of. THANK YOU!

Abby P. did an incredible job on my nails! I got a basic mani with gel, luminary and chrome and I…read moream obsessed! She paid great attention to detail and checked in with me through my whole service making sure I liked my length, shape and color. I highly recommend this salon and booking with Abby!

You better tell your employees that good customer service goes a long way. 3/24/25, evening a…read moreblonde was super sweet and helpful. Different girl tonight, complete opposite. If a customer is being nice, your rep should be too.

love palm beach tan so much it's so great it's my fave. staff is nice, beds are clean most of the…read moretime

The nail spa is pretty and everyone was kind. I was a little disappointed in the quality of…read moreservice. I upgraded my pedicure, but was still left with callous. It didn't seem like there was as much effort put in there. A quick scrub, a few swipes and done. The biggest thing is my gel mani had corners start to rise just a few days after service. It's less than two weeks after my service, and my middle finger's nail has lifted halfway across the nail. My cuticles are messy and dry again. There wasn't much that went into the gel mani compared to where I usually go. No hand massage, no lotion applied, etc. For the pricing and upgrades along with how long my gel mani lasted, it doesn't seem like the service matched the pricing. At least how long it latest. Again, everyone was very kind to me. I'm thankful they worked me into the schedule that weekend, just wish it would have been a different result!

My sis and I were having a girl day and after discovering her normal place was closed on Sunday, we…read morewent to Yelp to help us find a spot that was open. This nail spa was open all day, took walk-ins, was reasonably priced, and had a ton of glowing reviews. It was obviously really easy for us to agree on heading to Pure Luxe, there was a check next to all the boxes required for a good mani. We arrived at around 1PM on a Sunday afternoon and the receptionist greeted us right away. We put our names down and explained what service we were looking for. I got a gel manicure and my sis got a gel pedicure and her acrylic nails filled. We were handed a box and colors and told to have a seat until our name was called. The place was very girlie, there were chandeliers, pink and grey walls (love!), and feminine art up on the walls. They also had a great playlist on. It was really cute and inviting. My sister was up first and I was welcomed to sit next to her in the pedicure area while I waited for my name to be called. We chit chatted and laughed with her nail tech and until my turn was up. The experience was great from start to finish. My tech was a sweetheart, very gentle but got the job done. If I'm being honest, my nails were a wreck. She made them all very even and my cuticles look fabulous. I choose a bright, berry-ish red and it's perfect. She was really quick too. My sister and I were both very impressed with our visit to Pure Luxe. I'll definitely be back next time I need some girl time or me time. Everyone was really friendly, the final product was wonderful, and the place was clean and fun. Pro tip - check in on Yelp for 10% off your service!