I was given a referral to call this company by a current customer to see if they could help answer…read morea question or help direct me to who I should be reaching out to or could help. Instead I was immediately disregarded by whomever answers the phone before I could even finish my question she interrupted me. She refused to listen to my question. I was told no that I can't talk to anyone and they aren't talking to or taking new customers. I asked if I could just ask someone a question to see if they could suggest someone to me and she said no both are in appointments and can't help anyways. She suggested call another time blowing me off and being rude, almost as though I was bothering her. I asked if someone could call me back and she heavily sighed and said well then what is your question so I can save them time from speaking to you. I responded nevermind forget it if its that much of an inconvenience, nevermind. Not a great way to build a positive reputation. I just had a simple business/personal tax question! Not a good front of the office look for such a small business! Don't waste your time! Your money and work aren't worth it to them!

Been coming here for 2 years now. They are very good at what they do. They are friendly and…read moreprofessional.

I have been so unsatisfied with the service and support I have NOT received. I was Expecting to…read morereceive expert service that is in my best interest and have received literally nothing and have paid $2800. I communicate in the portal and wait weeks for a response. The one time I got a call regarding my taxes they wanted me to pay $4000 more dollars. When I asked what the difference was from the original contract I wasn't given a response. I'm in a worse position than I started because I've lost 4 months. At this point I'm ready to take my losses and go elsewhere.

if I could give this company a zero, I would. I called on a Monday when the opened at 7am. I was…read moretold that "Joe" was in a meeting but he would call me back when he was free. Now it's Wednesday, no call from him or his office. I think 2 days to return a call is unprofessional. I guess I should be glad I didn't have a chance to hire them if that's the way they treat new customers. This response is full of, let's call them errors instead, of lies! First, I did file my 2024 taxes but I made a mistake which caused the State to penalize me. I DID NOT ask to speak to Joe specifically! I just wanted some assistance with the penalty issue. Third, I was quoted as much as $600 it could cost to get help with this issue. I told his representative that I was willing to pay that much even though it was a ridiculously high quote. Don't trust these people to listen or respond appropriately.

I used this firm in 2019 and had a great experience. However in 2020 I planned to use them again…read moreand began the process with a different accountant (the one I used the year prior had moved to a different firm). The experience I had with the new accountant was awful. After several weeks of no email correspondence I left a voicemail and still received nothing. As a paying customer it was unacceptable to have no response. I ultimately had to rush to find a new accountant in order to meet the filing deadline. And have still heard nothing from the team I was working with. This was deeply unprofessional and unacceptable.

Hired these guys almost as soon as I started my company. They got my old records input and have…read morebeen nothing but great. Even made tax season not so stressful! :)

Rob was very helpful from the get-go, actively assisting us with looking at marketplace options for…read morehealth care. He also reviewed and provided clarification regarding options suggested by another agent. He provided an environment that left us confident in our decision.

I work for a financial institution and worked directly with Jessica Smith on a binder for a mutual…read moreclient. Let me say that Jessica was the best, outstanding, provided top notch service. Being in the mortgage industry, I work with a lot of agencies and Jessica was by far the friendliest, most timely, and very helpful. Thank you Jessica for being awesome!

Tax season sucks, but this year is different. This team has been easy to work with from the…read morestart--quick to respond, happy to answer my questions, and very clear about pricing. Their fees are actually cheaper than my previous tax preparer. So far, everything feels simpler, faster, and way les stressful. I'll update once everything is finished.

Great tax accounting business. Makes getting your personal/business financial proceedings friendly,…read moreaffordable and fast. Thank you for doing a fair and fantastic job!

Steven Fradin and Katie Tyrrell of Muirfield Accounting embraced the challenge of helping my son…read morereconcile his furious cryptocurrency trading activity. Crypto exchanges are not required to send the classic IRS Form 1099-B summarizing Gross Proceeds and Total Costs. This has spawned a large cottage industry of 3rd party software that fills this void by retrieving all your crypto trades and rendering a 1099-B equivalent. Muirfield Accounting was amongst the first and only to recognize that until the IRS requires crypto exchanges to produce Form 1099-B summaries, software such as CoinLedger, CoinTracker and TokenTax are the only realistic alternative. When I first sought crypto help, established firms would not even return my calls or emails. Store front tax preparation franchises threw their hands in the air and showed me the door. Steven Fradin was the only person who had his feet anchored in reality instead of his head buried in the sand. Steve accepted that crypto was just another challenge in his ever changing accounting world. Steven Fradin of Muirfield accounting was the only one to respond. Steven Fradin and Katie Tyrrell answered all my inquiries swiftly. They have an easy- to-use input portal for entering information and produce timely results at a reasonable fee. Although I can whip out my sons' tax returns on the laptop in less than an hour, until the IRS fully embraces the realities stated above and requires the crypto exchanges to produce 1099-B's, I sleep a lot better at night knowing my sons' successfully submitted returns have the words Muirfield Accounting & Advisory SVC printed across the top.

The most unprofessional CPA I've worked with. He charges $550 to do a simple W2 on top of $1500 or…read moremore for small business taxes that are Under 100K. When I politely said "Hey thanks for the reminder, this year I plan to do my personal taxes (W2) myself, but mentioned no change about my wife's business taxes, that they would still be done as planned. He cut her off and stated, "never have your husband contact me again". Literally text her that. He is unhinged. So my wife being the innocent person is really the person who ended up losing out on using the same CPA each year, but the good news is we will pay much less to have our taxes done in the future. He's always been very short. As if it's a bother to answer simple tax questions. I get part of that especially during tax time but being rude is unnecessary and unprofessional. Oh, And you do all the work for him. You have to input every detail of your life into a software system EVERY YEAR and none of those details are saved. Yes, you do the work. He signs it. Also mind you he cost us an extra $5000 the year before with a mistake. There is no guarantee or insurance. He ended up paying for the $150 late fees on the mistake and we paid the $5000 tax Mistake. Weve since found out he made an additional mistake typing in our EIN number wrong which he never told us about. He just asked for POA to fix it. When we brought him some additional fines we were sent. Then he never gave us the final taxes for our records. My wife asked him nicely for a copy and he went off on her saying if your CPA doesn't know what to do, not my problem. Although it was our new CPA who found all these mistakes on last years taxes. She has been nothing but nice to Steve. If he has an issue with me, he can be rude to me, i could care less. But not my Wife who has been loyal. I am going to the AICPA with some of these issues. We still don't have totally accurate information on everything he did in 2022. Lastly, He also instantly shut down our account so we couldn't pull our 2022 taxes to use for 2023. Luckily I had a copy in email albeit it was wrong. I should have listened to the warning I was given originally about him by someone who knows him. All this, because i planned to do my W2 myself. It's free. I guess if he doesn't get the low hanging fruit he doesn't want any of it. I will never recommend Muirfield to anyone and I will warn everyone of how unprofessional his demeanor is. You've been warned. Good luck

Not Trustworthy. My experience with this accountant was extremely frustrating and unprofessional…read more Over the course of 2 months, I was repeatedly told that my tax returns were 80% done or would be finished "by the end of the week," only to discover later that no progress had been made. I followed up respectfully every 2-3 weeks to check in, but was accused in an aggressive email written in all caps "DON'T TELL ME WHAT TO DO!!!!" and of bothering him every 2-3 days. The tone of that communication was unprofessional and unnecessarily hostile, especially given the delays and lack of transparency throughout the process. His excuse was always that he has over 400 clients to "deal" with. Reliability, honesty, and professionalism are the minimum you should expect from a tax professional, and unfortunately, those were sorely lacking in my experience. On April 15 I gave him an out by specifically asking if an extension would be filed, and was told it would be. As of May 10, I have no confirmation or documentation that this was ever done. The lack of transparency, dishonesty about the timeline, and hostile communication made this an extremely stressful and disappointing experience. I would not recommend this accountant to anyone seeking reliable, respectful, and professional service.

Greg was a real professional. I had a pretty complicated tax return and he was able to get it done.read more

Laura was amazing, honest and got my quotes and policies done fast and efficiently. She has also…read morehelped some family members and friends to reduce rates. I highly recommend Lakewood Ins.

I contacted Mark Stiles, my HOA's assigned insurance agent, approximately 60 days ago asking a…read morequestion regarding my condo's insurance policy and fire coverage following a recent devastating local fire. I followed up by email and phone once weekly as he never responded. I requested my board's HOA President contact him. He provided incorrect information regarding our policy and coverage to her. It has been quite the unnecessary headache for our HOA. If unresponsiveness and incompetence do not appeal to you in an insurance agent, I encourage you to run, run, run from here and take your business elsewhere.