Early 2020, I was looking for a partner for my Netherland dwarf, Toffee, when I stumbled across All About Rabbits Rescue. I went to their website, read all the requirements and filled in an application. I had a chance to read reviews about this rescue prior to applying, however I didn't take them at face value until meeting the actual people behind it. And boy was I pleasantly surprised!
From day 1, I dealt with Vivian, who was very professional, knowledgeable and eager to answer all my questions. She explained the adoption process point by point, and even taught me a lot of info I didn't know about rabbits, and how to properly keep them healthy and happy, while making my life easier (cleaning/ bunny proofing / setup suggestions, etc.).
By the time the speed date came, I had 0 doubts about adding another bunny to our family. Her associate Wendy, the matchmaker, assisted the speed date as well, and made sure that Toffee got his perfect partner, lovely Maya, who caught my eye from the moment I saw her. It was a match made in heaven, and the 2 have been inseparable ever since. Both these wonderful ladies helped me through the bonding process, as well as post adoption, so it was as easy as it could possibly be.
Overall, I am beyond thrilled I didn't listen to the reviews and I got a chance to meet the volunteers at AARR in person. I even occasionally help out with adoption events and rescues. I can wholeheartedly say all of their associates, not only care about the rabbits, but LOVE them, and go above and beyond to ensure they are taken off the streets or from abusing or hoarding situations, that the rabbits are healthy, happy, and go to homes where they will be treated like family members, not just pets.
I would also like to address some of the previous reviews, based on my overall 3 year interaction with this rescue, since I'm not sure AARR does that.
1. AARR is OVERLOADED with bunnies, 90% of the time. Rabbits are not adopted fast enough as they get surrendered or taken in by the rescue. If you are looking to rehome/surrender your bunny, it will take a while before getting a positive answer. This is not a singular situation, ALL NYC rescues are close to capacity if not well above it. Regardless of your reasons to surrender your bunny, you need to understand the reality of rabbit rescue and not expect the impossible.
2. AARR encourages rabbit adoption, not breeding, and definitely not buying your rabbit. That is a conscious decision people need to take responsibility for, not blame rescues when they can't take their rabbits. Again, this is a reaction from most if not ALL rescues, rabbit or any other animal.
3. In an email or text, the tone can be very easily misconstrued. Face to face are even better than phone calls. With me everyone has been courteous and polite, and I have no negative experiences. Also remember everyone can have a bad day, and be kind and understanding. Note that this rescue has been in "business" for more than 10 years now, and dealing with certain types of people can be more than exhausting and draining. So whatever the tone you may perceive, it's NOT PERSONAL.
4. In order to fully and accurately assess a potential adopter, even foster, questions will need to be asked, some more personal than others. If it's something you truly don't want to disclose, just say it's too personal and move on. As an AARR adopter, I absolutely found the whole process non intrusive, and had I been asked more delicate questions, I would have truthfully answered as I have nothing to hide (I'm not saying or implying the people here did!). I understand the reason behind asking and I am fine with it.
5. This is a RABBIT rescue, not a customer service business. The animal welfare takes precedent to hurt feelings. And don't forget they are all humans, and they all have good days and bad days. So don't let one interaction ruin the chance of finding an ideal partner for your bunny, or simply changing the life of a rabbit in their care. Also please remember all AARR are VOLUNTEERS; they don't get paid, and they all assist in the rescue of these wonderful animals ON TOP of their regular 9 to 5 jobs. This means that sometimes stress levels can be pretty high.
6. AARR runs SOLELY on donations. Without their donors' help, the rescue wouldn't be able to take a single animal off the streets. So no matter how bad your experience with the rescue was, don't take away all the good that it does by asking other not to support it financially. They can ask for donations, but in the end, if you don't want to contribute, they will not force you!
In conclusion, AARR is really not the devil as the other reviews make it out to be. My experience was a very positive one, and I'm sure yours can be too, if you give them a chance!
Thank you for reading all the way to the end,
Alex, Maya & Toffee read more