I requested service on our tankless water heater. E. R. Plumbing was out the next day to perform…read morethe maintenance service on both tankless water heaters. The technicians were knowledgeable and courteous to explain what they were going to do. I value their expertise. I have been using their service for several years and always satisfied with their service.

This company was very unprofessional. They came out on a Thursday and I was told I would be emailed…read morea quote. On Friday I did not hear anything and when I called I was told that a quote would be coming by end of day. On Monday (after no response) I called and was told "the manager said it not within his scope of work". Even if the work is not suitable to them, they could have the decency to communicate on a clear and timely basis. I would NOT recommend this company to anyone.

I was trying to have a dishwasher installed and on the day of installation, I was told it was a no…read morego because the piping underneath the sink was (his words) "illegal as hell". Years before we had our disposal removed after we got new countertops for the kitchen. Apparently, the plumber then made shortcuts unbeknownst to us. In order to have our new dishwasher installed, we had to fix the mess underneath the sink and get it up to code. All Hours were unbelievably amazing! They were able to come out the next day. They were on time, professional, and very knowledgeable. Best of all, reasonably priced! Morris Jenkins quote was ridiculously expensive! I will definitely recommend All Hours to anyone in need of a great plumber. I made sure I keep their number for future projects or repairs.

Excellent service, fairly priced, called last minute and was promptly at our house a 8:00am as…read moreexpected. The gentleman is very courteous and incredibly efficient. Would recommend highly.

Needed a septic line repair. Many companies advertise this service until you call, then discover…read morethey really don't. MKB Plumbing and Septic was a great exception! They came the next day, gave a fair estimate and performed thorough and professional work. So glad to have found these guys! Call, you will be happy with their work.

MKB Plumbing is awesome. I would highly recommend to anyone. A big Thank you to Josh. He did a…read moregreat job and cleaned up afterwards. Robin T

Great pricing, great communication and great work. I highly recommend…read more Not only did Danial fix the natural gas line to hook my new grill, but he checked the other lines in the house to make sure things were done correctly. He had given me up front pricing, which he stuck to and was on time.

From the owner: Call or text 704-497-9774 for a local, honest, family owned plumbing company ready to provide…read moreoutstanding service!

Mr. Handy Plumbing replaced my kitchen sink and faucet. Couldn't be happier with their work. I sent…read morethem pictures through Yelp and they quoted me their service charge. The only additional charge would be parts that they would need to pickup after seeing the sink in person. Idrees was my contractor and he was great. He explained what he was doing and gave me options. My sink is connected to a garbage disposal and shares a drain with the dishwasher. So he had to care for that as well. Once getting a good look at the situation he gave me options and then was off to the local hardware store to pick up the parts he would need. Once he knew the exact amount he texted and I was able to send the payment for the parts electronically through Zelle (it would only be about $20). He provided information for upkeep and the work he did was outstanding. Will use them again for future jobs!

My toilet was leaking from the bottom, and I knew I could not lift the toilet myself, so I…read morecontacted Mr. Handy. He came promptly, did a great job, and the charge was reasonable. I will call on him again if I have other needs.

I can't speak to anyone else's experience, as this review is all my personal experience and opinion…read moreonly, as I know not everyone will have the same experience and I also know there are some solid techs at this company (I have personally dealth with them), but unfortunately I had a nightmare experience with mutiple bad apples in my opinion, and it unfortunately resulted in the end of my storied relationship with a plumber that I thought would be the last one I would ever need, but as they say if something seems too good to be true it usually is... I thought I had found a plumber for life, but my personal experience with Option One ended up with me feeling as though they exhibited failed ownership in addressing an issue caused by errors from their techs, lack of accountability with regard to said issue and becoming confrontational and argumentative when the issue was brought to their attention. Long story short, I had a plumbing blockage that resulted in my front yard needing to be dug up and new pipes being installed in the yard. Upon completion of the job, I experienced flooding in my yard and requested Option One to come out and address the issue. They tried to claim it was an irrigation issue not their problem, but after getting another Option One tech and a plumber from another company to come out, it was confirmed (via photos) that the flooding was due to Option One failing to connect the piping correctly. Instead of taking ownership and accountability for the issue, I was met with defensiveness, along with the above stated lack of ownership and accountability. At one point in the process I even had to ask one of the techs to leave my property because he had such a dismissive unprofessional attitude. I could go on and on but I have already wasted so much time on dealing with this issue that it isn't worth any more of my time. At the end of the day, I found another company to correct the failed work done by Option One and this company apologized on behalf of Option One, as this company felt bad that I had to go through such an ordeal, given that the plumbing industry is already viewed in a negative light by many, right up there with mechanics, car salesmen and attorneys by some. You can read my past reviews to see how much I praised this company in the past, which is why I was so disappointed by what in my personal option was a complete lack of accountability and ownership by multiple individuals across the Option One company. After giving this company multiple five star reviews over the years, I cannot recommend them to anyone anymore as the trust they gained over the years was lost in an instant and based on my personal experience, I cannot in good conscience recommend them to anyone moving forward like I have done in the past.

Daniel Jennings from Option One Plumbing came to my house and did a 100% awesome job checking every…read morepossible issue I could have had with my water pressure. He located the issue and recommended the repair. Thank You Daniel Jennings Barbara Serrano

A+++, best in the business!!!…read more Have had them replace our entire (original builders install) HVAC system and do our semi-annual services...

Christopher came out to do our yearly plumbing inspection. He showed us things that could be…read morepotential problems and gave us options without making us feel pressured into things that were not urgent. This company has the nicest people representing them. They're pleasant and always kind to me and my cats.. They are courteous and always on time. Will continue to use and recommend them.