Golden State Medical Transport is outstanding. The team is professional, caring, and always on…read moretime. Their vehicles are clean and comfortable, and I really appreciate the GPS tracking for peace of mind. They made the whole process for me and my grandparents stress-free, and I'd recommend them to anyone needing safe and reliable medical transport.

Horrible ride transport company. I will never use them again. Our 1st pick up driver went to the…read morewrong location. The gps kept giving them the wrong directions. On our return ride will call, they first wanted to make us wait 3 hours for a pick up. Then I got them to agree to 25 minutes, still long considering Lyft comes in under 5 minutes. Then the driver never showed up. Also, they don't send confirmation texts giving you the car's description and plate number. Very unreliable and I'd never use them again. You get what you pay for.

I'm sitting in a doctors office and two of their employees are here complaining about their…read morepatient. It is completely unprofessional and also just plain impolite. Apparently one of them is the son of the manager or owner because they are talking about how his dad authorized the extra work they need to do. I understand that their work is not always glamorous but publicly shaming and complaining about patients in public is shameful. I have now marked down that I will never use this company ever.

Wonderful service. Organized, on time, and very professional. We had several different employees…read morecome to pick up my father, and every one was strong and competent. We appreciate their hard work and would recommend them again and again.

This 5 Star review is way overdue. The owner does everything he can to accommodate your needs,…read moreevery time. Whether a well planned out doctor appointment or frantic last minute call for help transporting my wheelchair bound 94 year old mother to a medical appointment. I have used this service many times and still can't believe what a gem this business is. The drivers (Marco, Richard and Jay) are all well accomplished individuals in their own right who provide such professional, compassionate service. recommend this company.

I haven't used their service but I phoned today for a quote…read more Door to door from Brea to Anaheim hills (13 miles each way), the quote was $360.00. That is an unacceptable amount of money and in my opinion this company is taking advantage of individuals who need wheelchair transportation. My mother is 96.

Rite Aid is a good company for a patient transport. Drivers…read moreare excellent drivers and they're able to get you to your appointments at a considered time and safely

Highly recommend! Everyone from Ghadeer to the driver Ahmed was fantastic. Easy to understand and…read moreeasy to work with. Absolutely will use them again, have useful them twice now. Always on time and comfortable.

At 87, my mom experienced a devastating event that left her in relentless, excruciating pain for…read moretwo months, delirious and unable to do anything but be moved from her bed to a wheelchair. Riding in a normal car was out of the question so when her medical provider told us she needed to be in Irvine (12 miles away) by 6 a.m. on a specified date I had a job to do: I had to find a way to get her there. I won't tell you about the places I contacted that a) didn't respond b) couldn't handle such an early pick-up or c) were already booked. Instead I'll tell you about T&M Assisted Transportation Inc., a place I found on Yelp and was a bit leery of given how few reviews they had from people with hearty yelp profiles. Here's what happened: * I left a message on the 800# at night * I received a call back within 10 minutes. * I was quoted a price of $89 for round trip service, $110 if either leg occurs on a weekend. * I was asked to text the specific details of my request to a different phone number (non-800#) * I did, and received back immediate confirmation of my now scheduled ride. Call me paranoid, but I remained nervous about T&M not showing up. There was a lot riding on me getting Mom there and unlike some other services I've used, they requested no advance credit card payment. Still, they'd been so responsive that I crossed my fingers and said a little prayer. Voila. In the pitch black morning (5:10 a.m.) I received a text from the driver. She was outside and ready to transport us. T&M's van isn't fancy but it is fine. The driver safely secured my Mom's wheelchair and delivered her and her caregiver safely, and on time, to the hospital. (I met them there in a separate car). So now, T&M Assisted Transportation has another excellent review, this time from a yelper with a robust profile and that, to me, indicates that you can and should trust them. They are very responsive and reliable and won't let you down in your time of need. Some other stuff: * The second leg of my Mom's "round trip" was to a different address in a different city and not scheduled until days after the first trip. My experience scheduling this leg of the journey was responded to just as quickly and, though I couldn't get my ideal choice of times on such short notice, we were able to agree on an acceptable time. * Payment can be made by personal check once the rider has been delivered to their destination. * Serving all of Orange County and Los Angeles County and possibly more, just ask. * Operating 24/7, 365 days per year. * T&M's web site lists other services they provide. Based on my experience, I'd not hesitate to try them for whatever services they might offer. * Thank you, Monserrat, for your warmth and responsiveness to my initial contact and each additional contact. It is rare when people respond so quickly then follow through so professionally and it did not go unrecognized. You can count on T&M Assisted Transportation.

PLEASE BE AWARE!!!!!!! Super unprofessional company and stuff !!!!! They can't even get your name…read moreand information properly , you have to call them back million times in order to set up transport! The worst thing - they confirmed with our hospice , sent me text with confirmation and then 1,5 hour later called and cancelled !!!! Patient was 107 years old lady waiting for them to pick her up along with her family ! I've never seen such an unprofessional service ! 0 stars !

Someone posted a review a year ago about Naomi. She is still employed there and is still super rude…read moreand not helpful. Veyo is MTM. I called for my dad and he's in his 70's. He needs a ride to and from his doctor which is reoccurring a few days each week. Naomi was super rude and unhelpful and kept repeating the same thing and was not listening. I don't know how she is still employed there with that kind of attitude. She is part of the customer representative team.

Deserves zero stars and to be put out of business. I had video evidence of their driver berating…read moreme, yelling at me, insulting me, and mocking my disability. Veyo, after viewing evidence that showed all of this along with accompanying audio, of course said that he was a great driver. I could have taken this up the chain and contacted government agencies, but things sometimes sort themselves out in time. It's happening to Veyo, and I couldn't be more pleased. Karma bites! ETA: In response to the comment asking whether I filed a formal complaint and encouraging me to do so, yes, as I said I did, and I did use that link. Your company is so unethical and doesn't care because the evidence of all of this was absolutely indisputable. I should have sued you. Now I get to watch your natural demise with satisfaction for free. Those reading these reviews can see how many poor ones Veyo has. I don't have to do a thing.

Highly recommend! Paolo and Joseph were always prompt and…read morevery gentle as they navigated stairs, thresholds and such. Even driving showed their concern. Very often on round trip journeys I didn't have to wait more than a few minutes after I contacted them after my appointment was done

So grateful for Paolo and his partner. My other transport cancelled tonight at 5 pm on a Friday…read morenight in the rain. I called and they actually were able to be there in just 3 hours. Kind and professional. Would highly recommend. I think he was already home with his family and he chose to help me. Not everyone would do that. And yes, found him on yelp.

Great service from the driver and customer service. They came on time for my pick up and drop off…read more No issues what so ever. Recommend.

They started covering a lot of NEMT trips for CalOptima starting January 1, 2019. It seems like…read morethey're not able to adequately cover South Orange County. Waits can exceed an hour... It's terrible. The drivers are fine. The dispatch people are fine too, but they get annoyed that I keep calling. Also... On one trip the car smelled strongly of marijuana... On another there were no seatbelts I could use. They just are unable to service South Orange County. It seems like they have to hire more drivers immediately. They're putting people's medical care in jeopardy. Something needs to be done. Edit: They say they have a 15 minute grace period for scheduled rides which I think is reasonable. I'm waiting for a ride now and they're going to be a minimum of 30 minutes late which will make me late for my appointment. I've had drivers show up 45 minutes late for scheduled rides. I'm not angry, but something needs to change.

I hired this company for a round trip ride home, because I had surgery. Armando was my driver…read more Let me tell you..IT WAS THE MOST PROFESSIONAL AND CARING EXPERIENCE EVER!! He took such good care of me!! He was early and prompt picking me up at the hospital!! He is a caring people person so much! He helped my anxiety to come down before surgery. Hes pleasant, sweet, made sure I didnt fall, ..I called this morning and told Linda..How much I love this company! I also will ask for Armando again next time I hire them! Hes wonderful! Im so grateful for this service as well!! Im alone now, and at 64, ill be needing more ride services in the future! Care 22 Medical Transport is my definite choice!!

For this type of service you will pay quite a bit, but their prices are the more reasonable out…read morethere. Staff is very kind. From customer service to the drivers/transporting service. They show genuine concern and are respectful. They understand our needs and even our whines. My needs are being brought down the stairs with their special chairs that basically roll down the stairs conveyor style. But of course have to be handled by personnel. HIGHLY RECOMMEND

This company was nice enough at the beginning, which is why I give 1 star... Read on... New…read morebusiness trying to break into this field. My dad had a stroke which presently has him confined to a wheelchair. He had to have surgery at 5:30 am. Pick up was complicated because they couldn't figure out to look at the gate directory to get into the neighborhood, then the rep made it a point to blame ME for their inability to look at the gate directory. I did mention when I reserved the service, but obviously they can't accept their mistake or work through challenges. It was unknown when my father would be out of the hospital; I inquired if it was possible to have last minute service. The rep said no problem, just call her. My mom called her at 1 pm upon my dad's discharge from the hospital, and the lady said they could come at 5 pm. So my parents waited for 4 hours putting their trust in this service. When my mom called at 5 pm, the rep said the driver was stuck in traffic and wouldn't be able to come. When my mom was clearly upset, the rep hung up on my mom essentially stranding my parents at the hospital. Advice to this new business: If you have an upset customer on the phone, you talk them through it and come up with other solutions or admit that you can't provide the service. That's assuming you want repeat service. Clearly, you don't. Poor customer service in the end. Wouldn't trust them in a bind, won't be using them again, and wouldn't recommend to anyone needing a sure thing. Truly disappointed.

From the owner: Wheelchair accessread more