As an adult getting braces, I was extremely intimidated. The first place I went for a consult was…read moreawful. But Dr. Carlyle and the staff at Strathcona Orthodontics are absolutely amazing. Everyone was so friendly and they did a great job explaining everything to me. The atmosphere of the office is really calming - they've got a fantastic giant fish tank in the seating area. Dr. Carlyle takes a personal interest in his patients and I felt 100% confident in his ability and completely at ease with his staff.

I had a great experience here...well as great as a visit to a dentist can be. I needed an emergency…read morevisit and was able to get in the same day I called. The staff were very kind, they explained everything throughly and made sure I was comfortable each step of the way. I had to make a second appointment which ended up being with a different dentist. Both were very professional and non-judgemental. I was recommended this place by a coworker and would be confident in recommending them as well.

This place has been my only dental clinic for the past three years and my teeth have never been…read morecleaner. They are all about the maintaining a high level of dental hygiene at this place. Like all dentists, this place isn't cheap. But good service never is. Really convenient for people who work or live downtown. Standard downtown parking issues.

Very friendly, professional and knowledgeable. I hadn't been to the Dentist in a long time - part…read morefrom fear and embarrassment and I felt very comfortable in their care

Very friendly courteous staff. Very knowledgeable in what they are doing and efficient in carrying…read moreout their responsibilities. Explain every procedure they are doing in a tone of voice old ears can easily hear and understand. Dental care is not something I look forward to but all staff made it as enjoyable as they could. Paying the bill is my least favourite part. But realize there is lots of dollars invested in all the fancy equipment including relaxing videos for the patient to watch while you get the job done. Thank you for your great care and expertise. It is very much appreciated. See you again in six months.

Fantastic staff and very accommodating. Weren't any surprises in terms of billing, everything went…read moresmooth and comfortable. Highly recommend this clinic!

I have been seeing Dr. Yeh at Smiles Dental for YEARS! I usually visit the St. Albert location but…read morehave also needed to visit their emergency dental location on Calgary Trail. I have never had a bad experience when going in for my yearly check up, getting a mouth guard created or for the dental emergency. The staff have always been really pleasant and friendly and even when there was a scheduling mix up, they did their best to accommodate my needs. Dr. Yeh has always been really good about answering any questions I might have about my teeth, procedures and what to expect. I recommend this clinic to people all the time and most of my family have seen Dr. Yeh at one point or another. An extra bonus is that they have clinics in multiple locations (Sherwood Park, Spruce Grove, UofA). We all know going to the dentist isn't exactly a top activity on the fun list but at least the Smiles Dental Group makes it as tolerable and pleasant as possible :)

Went back to see the hygienist and get a routine scale. Same great service. Tina makes you feel…read morewelcome and comfortable. She is knowledgable and offers advise if needed. Her space is clean, well laid out and has all the same luxuries that Dr Scarsellone has, TV on the ceiling, hi-tech equipment and inviting space. I love coming to the dentist as it's the only place I get to watch trashy TV. It's great to know I'm in good hands here and my family are too.

Ever since I can remember I have hated and dreaded going to the dentist, just the thought of the…read moredentist made me cringe. Then I found Dr. Scarsellone- he is truly amazing! My entire family now sees him and thinks very highly of him. I had the normal teeth issues- cavities, root canals and crowns and from day one he was truly kind and caring. Very sensitive to if you are in any pain and what is most comfortable for you. Genuine man. He will give you the options for what is available to you and for your problem. the pros and cons and a rough price estimate and most importantly not rush you to make any decision in the moment. I personally had to have quit a bit of work done and he was patient with me and made me very comfortable just taking care of one thing at a time. Another bit of information- My brother was the same, not keen on going to the dentist, had horrible horrible pain and finally he looked like a chipmunk- his infections were SOOO BAD- he made an appointment to see Dr. Scarsellone and never looked back...It was actually scary for awhile because his infection was so bad, he had to go to the hospital for IV antibiotics for a week 3 times a day because regular pills would not help. His gum line was swollen over his actual teeth...but put into the hands of Dr. Scarsellone he was taken care of patiently. Dr. Scarsellone took it one step at a time and made sure he got better and his teeth back under control. My brother now raves about him!!! Most people ask how the dental hygienists are...Again not my favourite thing to do- but I do go and they are very good as well. Sharon has been super to me. The receptionist is wicked- will help you make sure your work and appointments are spaced out correctly so that you can maximize your benefits. I can't say enough about the staff in this office and especially Dr. Scarsellone. Way to go Terrace Heights Dental.

Stay away from this dentist office. I had been using them for 3 years without any issue. I had to…read morecancel an appointment giving the dental office 15 hours notice because I was rushed to the hospital with a life threatening health emergency. I was told via text message that I will no long be able to make an appointment because I didn't give them 24 hours notice for the cancelation. There are plenty of dental offices in the area. I would suggest people use them 1st or go to the emergency dental center for compassionate dental care. Again Stay away from this dental office. They don't treat people with disabilities with anything close to respect.

I have been coming to this dental clinic for a number of years since my previous dentist decided to…read moremove to the States. My family had been coming here and recommended it. Not everyone enjoys the dentist but I actually like it. The reason being is I like my dentist and her staff. I don't really enjoy practically laying down with my mouth open, with saw like sounds coming from it but there are tvs to distract you from all the noise. The dentists also speak Cantonese which is good for people who are more comfortable conversing in this language. Through the years there have been some new staff, which haven't been as good as some of the longer staff, and I wished they didn't do work on my teeth. I really appreciated when I didn't have health coverage that they took this into consideration. It's always nice to receive a toothbrush and floss when you leave, although I prefer choosing a toy from the treasure box just like when I was a kid. I will keep coming back as long as the dentists and long time staff continue to work here.

I've been a patient of Dr. Kwak for 5 years now, and she finally has her own practice in North…read moreEdmonton. She previously worked out of Dr. Milner's office on 127 st and ABC Dental on the West End. Now that she has her own practice, she's easier to find! The office is new, has a modern decor and looks very clean. She's the only dentist there, so it is quiet and personable. I've only seen a few dentists in my life, but she is by far my favourite. The hygenist (today I saw Jennifer) took my x-rays, and both her & Dr. Kwak reviewed them. Dr. Kwak then did the cleaning portion of my visit today, with Jennifer finishing up with the polish and flouride. Dr. Kwak is very involved, spent probably 30 minutes with me, which I haven't experienced with any other dentists, usually only spending a few minutes actually in the same room. The office is able to direct bill my insurance providers, so I didn't have anything to pay. I was in and out in about 45 minutes, which is great. The other nice perk is that the dental chairs have massagers in the back, I find it more of a distraction along with the TV, so I don't have to think about what they're doing to my teeth. I don't love going to the dentist, but Dr. Kwak makes it a good experience.

I sent an email specifically saying that I was looking for a dentist that specializes in…read moremyofunctional dentistry- they offer a myofunctional device that I was interested in for my child. they replied that we could set up an appointment. I go to the appointment and the kids play area was dirty and all of the colouring books already had been used- books all over the place. when the assistant came out to call me I could barely hear what she said and had to confirm she was calling us. She didnt introduce herself or give my child any attention which is unfortunate due to it being an appointment for him- a little extra communication and friendliness towards children goes a long way in their dental experience. She didn't give us any instructions we seated ourselves and then she just walked away. My child was confused and we didn't know what was happening - when the dentist finally came she didn't introduce herself and then acted confused as I was there. I explained my email and she again just acted like I was an inconvenience to her. she confirmed she didn't do what I needed and wouldn't give this device to my child. she then offered a different device and barely even looked at my child's teeth and bite that I was concerned about. this whole time she also didn't talk to my child and include him in the appointment. i already felt like I wasted my time travelling here and when i followed up about the device i wanted they basically told me to go somewhere else. So after i finished looking into this and wanted it she wasted my time again. WASTE OF TIME. so unprofessional

A little bit tough to find the place; however, I would recommend this place to anyone! The ladies…read morewere very nice about my fear of needles, made it painless and talked to me about all procedures (very comforting). Staff very nice. The whole process (for me) only took 1 hour and a half which includes extractions and recovery time! I did not feel sick after - keeping in mind I did not get laughing gas. They also give you materials - gauze and ice packs - afterwards (not sure if that is standard for all places or not). The place is very clean as well! I got a check up phone call 8 hours after my surgery (7:30pm) from the Surgeon which is after hours which means she took her own time to do that. You can really tell that the staff care about their patients!

I had two sinus osseous-autografts done by Gateway Oral & Maxillofacial Surgery on June 28, 2017,…read morefollowed by three implants done on Oct 24, 2017. Gateway Oral installed a 6 mm. implant on tooth 16 and installed two 8 mm. implants on teeth 24 & 26. Since then I have had two of those implants come loose and had to be removed. Gateway Oral installed one implant after the two coming loose, and it as well came loose. On Dec. 10, 2018 Dr. Mather installed another implant on tooth 16. On June 20, 2020 tooth #24 was looked at by Dr. Mather and it was loose. So far I have had three implants come loose out of the four Gateway Oral have done. Dr. Mather had told me how much the fifth implant was going to be when he pulled out the fourth implant. One week later his office sent me a notice via email of how much it would be to install a fifth implant. I did not need to be told twice in a week how much they wanted to get from me if I was to get another implant from their company. I think this was very uncaring. . I paid a professional periodontist on Aug. 26/2020 to take a scan of all my teeth to try find out what could have caused the implants to fail as no one wants to take responsibility for the failure of the implants. The periodontist wondered why Gateway Oral had not used longer implants as there was enough space for longer implants as I had, had the sinus osseous-autografts done. My dentist, had recommended Dr. Mather for the implants. I would have thought that the two doctors would have worked together to make sure my implants were successful. I talked to Dr. Mather after the three implants coming loose. He stated that he only installs 6 mm. and 8 mm.implants. I told him I have had eight implants installed, and his three were the only ones to come loose. I know my dentist used the articulating paper on all my teeth after installing the new crowns on all four implant s. Dr. Mather stated that it was my dentist's fault, stating something about the crowns not being down far enough. Since than I have had my dentist install a 10 mm. implant on tooth 16 and a 12 mm. implant on tooth 24. I have not had any problems with either implant since being installed. When they were installing the last implant again on tooth #24, the x-ray they took showed there had been a drill bit from a root canal that had broken off from doing a root canal. It had been in there for at least 10-15 years. I am surprised that Dr.Mather had not seen this on his x-ray or figured it did not matter enough to remove it before installing the implant. I think the quality of work that Dr. Mather does is rushed as he did all three implants in about two hours. My dentist installed a 10 mm. implant where Dr. Mather installed a 6 mm., and a 12 mm. implant where Dr. Mather installed an 8 mm. My question is why did he need to do two sinus osseous-autografts if he was not going to use longer implants. I have had to deal with the pain of having my implants coming loose, being removed and getting new implants installed over the course of the last four years. I have had to go to dentist offices more than my fair share during covid. A person should not have to deal with this kind of pain, suffering, and mental anguish for over four years. After my meeting with Doctor Mather I found him very arrogant and he seemed to believe that he can do no wrong. I would not recommend Gateway Oral for any implants.