Visited Ion this past weekend to see a family member, and while I understand it's student housing,…read morethe upkeep left a lot to be desired. The lobby was passable, but the moment we turned the corner, we were hit with a strong, unpleasant odor and it only got worse on her floor. Whether it's the carpet or something else, it's clear (also from previous reviews) this complex needs serious attention. These students deserve better. A full upgrade is overdue.

If you've recently signed a lease here I'm sorry for you. This place has always had rat allegations…read moreespecially on the 1st floor. This building is currently rat infested & has been for months. The issue has gotten so out of hand that you may see rats in broad daylight. The price of rent & added fees are way too high to be living in this type of environment. They also charge for EVERY little thing. I've been charged $15 every month for a "balcony upgrade", which this balcony has NEVER been upgraded. I've been in this same until for 2 years, this fee began last year so I'd know it if was upgraded or not. If you don't mind living with rats & roaches you'll feel right at home! I've talked to every manager there is in the building & contacted everyone possible.... At this point the whole building should be closed until the problems are resolved. Honestly just save yourself the trouble & move somewhere else.

I lived at the now named "Tradition at 777" for 2 years. Moving in, the unit was in TERRIBLE…read morecondition. Dirt all over the CEILING, candy melted to the floor, and tons of damage from past tenants left untouched. We had countless roach infestations and, though I love cats, we had some living under our unit, so the entire place smelled of cat pee. Our AC would go out at least once a month, leaving us in humid and hot conditions that they wouldn't fix for days since it wasn't deemed an emergency. During one summer it was a consistent 80+ degrees in our unit and they still would not fix our AC. Move out was just as horrible. I was charged for things I was told would be covered when moving in, like painting over nail holes. I was told as long as they were filled I would not be charged since they paint each unit after every tenant, which was evident to be untrue when I saw the condition of our unit when we first moved in. I am now being charged $110 dollars for them to paint over the tiny holes I patched, which I could've just left them to deal with. Many of my roommates were charged outrageous prices for things that were already broken and they would not come fix. One of my roommates had an ant infestation, as well as mold growing on her walls and AC unit, which I began to notice in my room once we moved out. Front desk workers are all college students who couldn't care less about your issues. They are basically getting paid to hangout with each other all day. They were always extremely rude when you would come in for an issue and would act like it was inconveniencing them to help you out, WHICH THEY ARE PAID TO DO. The only redeeming factor of this place is the amount of space in the unit. Living room in our 5 bedroom was huge and bedrooms were a nice size. Bathrooms and closets are extremely small though. I would not ever recommend living here. I know all college apartments have their issues, but this place was just abominable and horrendous. Good luck trying to get out your lease once you're in too. They make it almost impossible to escape the nightmare that is the Tradition at 777.

These apartments used to be a reasonably priced place to live and had good staff who helped with…read moreissues, but now the staff have gone down hill considerably. Have had many maintenance issues (these houses are built horribly and things constantly break). It was not an issue before when maintenance would come fix things but now they are under staffed and the staff on hand is not too bright. We have had our AC out for over a month (6 weeks now) and they haven't done anything they've came 3x and haven't been able to fix it and leave the apartment a mess. Don't even bother trying to contact them it is all Ai response messages and they don't even answer the phones or texts. Would not recommend, nice gym though.

dont live here. they will charge you for damages that weren't your fault and sue you if you dont…read morecomply. lived here 3 years ago and i still have to deal with them. urine smell and landmines from dog owners in the halls, maintenance that will scratch your floors and you will get charged for, not to mention the garbage piles in the parking garage. oh and dont plan on having a guest over because they will get their car broken into because there are no cameras. other reviewers are not lying

Management is horrible would not recommend staying here. My boyfriend at the time lived here…read more Everytime I would go and visit him the hallways smelled like urine and would have a dog feces everywhere

Love it here! I love being close to friends and work out in the gym. They keep in touch with you…read moreand have a lot of cool events.

Raising their prices for mediocre housing. With new owners they are remodeling everything…read morecosmetically outside, but leaving the insides of apartments with terrible paint jobs, holes in the bathroom due to poor caulking and barely spray for bugs. I've had a maintenance worker yell as he was opening the front door and WALK IN ON ME in MY BED undressed!! No knocking or anything just yelling but didn't give me time to get dressed! On my birthday I was actually kicked out of my room by a maintenance worker so he could replace my door?? He said I couldn't be in my own room and I had to leave. Sketchy apartments and even worst staff

Do not ignore the bad reviews like I did!! I had nonstop problems the last two years and it's not…read moreworth the cheap rent. 1. The biggest issue was flooding that took 4 months for maintenance to come look at. Called multiple times, put in countless maintenance requests and it took me emailing corporate to get someone to come look at it. We were put into another unit for a few weeks and once they said it was fixed, within 2 days it flooded again. Over half of my first year I dealt with wet floors that moved when you stepped on them and they were never replaced. 2. I moved into to a different unit and the ceiling leaked the first week we were there -- maintenance said they didn't know where the water was coming from and to "call them back" if it happened again. It happened two more times and they gave me the same answer. Our entire lease the ceiling was soft and mushy with holes in it and it was never repaired. 3. They charged lease violations for everything but wouldn't come and fix any problems -- ex. charged $25 for one pair of shoes and an outdoor mat on my patio, meanwhile my AC was broken and no one came to look at it. 4. AC broke in both units multiple times and maintenance said they didn't know when they'd have time to get to the roof to find the problem. They put a window unit in one room so the rest of the apartment was hot for the last 6 months of my lease. 5. One of our vehicles was broken into and damaged. There are no cameras in the parking lots and the "security" that drives around at night was nowhere to be found. 6. The apartments are old with no upgrades and when things are broken they are rarely fixed. Cabinets were almost falling off when we moved in and a month into us living here it completely fell off. They also forgot to clean the carpet so it delayed our move in. Closet doors were broken when we moved in and were never fixed and it took them 4 days after move in to fix our toilet that was broken. 7. The amenities are basically nonexistent. The "gym" if you can even call it that has one dumbbell, cable machines are all broken and most of the cardio machines are broken and outdated. There's one treadmill that works and nothing else. The pools are almost always closed and when they are open they're dirty and green. The only positive is the leasing agents are extremely nice and attentive, although management isn't the same. If you have a concern the leasing agents will try to get you in contact with management, but it will take multiple phone calls, emails and visits to the office to finally get someone to respond. They also refuse to speak with you when you go in and will only meet by appointment. The leasing agents are professional, but management is not. Overall, just avoid this place. We have had countless issues the last two years, and the apartments look old and outdated with things constantly breaking. The cheap price isn't worth the headache.

We moved into this unit in May 2021. Since then, we've had nothing but problems in the apartment…read more Some have been minor, and others have been serious. The worse of which is water coming into the apartment when it rains. Work was done in 2021, but it's been a recurring issue since that time. In order to get the initial work done, I had to email their corporate office. I usually have to email several times and finally get General Manager involved just to get a response from emails. When asked in person about the service requests, the usual answer is "Well, the apartments are 50 years old, you have to expect some problems." Almost all of my service requests are left open for months and then closed as "resolved" without any work being done. The staff in the office has been polite and helpful when they can be, but management here is just above slum lords as far as I'm concerned. I'm here only because I have to be for another year. I would never, EVER recommend this place to anyone.

The Villas at Riverbend is the best choice I made!! I have lived here for two years and have…read moreenjoyed every moment! Staff and maintenance are super enjoyable and time efficient. Staff is always super welcoming at the community center and works with you to help you out as much as possible. Maintenance here is super quick and they go above and beyond to make sure everything is perfect and you are comfortable. Also super excited about the nee fencing which will allow me to feel even safer than I already do. The houses are also super spacious and allows for me to have super cute decor!! Thanks for providing such a great experience :)

This place is awful. Management is a mess and the property manager even publicly posts about how…read moremuch she hates her job (not professional at all). You get absolutely no privacy. The pricing is deceptive and ridiculous. A good place if you want to get your car stolen or robbed. Not to mention, they cull reviews on their google and will delete and report honest (bad) reviews. They offer incentives for their residents and guests to leave good reviews. So deceptive!

This place is so exactly as stated in the reviews. My goodness- if you have a choice - choose…read moreelsewhere. This will not be the best decision for you, unless you have no other options. PTSD from all the unsolved issues, the no responses from maintenance and insect infestation. Vehicle & home break ins. Just breathtaking terrible. Read the entirety of the lease. Don't let the beautiful pool fool you. (It fooled us)

My daughter lived in this apartment for 3 years while attending LSU, and I can honestly say it was…read morethe worst-managed complex we've ever dealt with. There were always broken amenities we were paying for including their "luxurious pool" that was often out of order. Work orders were rarely completed properly, and the apartment was dirty on move-in, with mold throughout the unit that was never addressed. The move-out process is the worst part. They are charging us hundreds of dollars for ridiculous items, clearly replacing things for the next tenants. As a mother, I advise other parents: do not put your child here. There are far better options in the Baton Rouge area.

I would give them no stars if I could. My daughter stays here and goes to LSU. The property…read moremanagement and maintenance staff are not professional. Do not communicate and DO NOT fix things at all or in a timely manner. My daughter started having health issues and thought she had developed an allergy to her cat and got rid of him but things did not change and got worse. Come to find out they had a bad mold issue in her bathroom and in their air conditioner. Maintenance came out did not use a wet dry vac in the air conditioner closet and just put a fan in. My daughter literally had to tell them to get the vac and get all the mold and standing water out. They eventually came after her going to the office numerous times and replaced just the vent covers in two of the bedrooms. My daughter was there and saw the backs of them and they were completely black with mold. They never tested the mold and do a thorough inspection or clean the ducts out. We have heard from others that they have had major problems as well. They also had water damage from the apartment above them and they never came to look at the damage and just knocked on the door and said they fixed the air conditioner in the unit above. in their pantry there was two soft spots of water that had leaked down and cockroaches started coming in and they had to get rid of all their food. This has turned into a nightmare for us besides the toll it has taken on my daughter. It is as if they are just taking advantage of college students who have never lived on their own. DO NOT LET YOUR CHILDREN LIVE HERE!

This place is terrible! DO NOT live here. They absolutely suck. They make you pay to much money for…read moreliterally nothing. They are the most unorganized apartment complex I have ever lived in. They also have wifi problems, so we could not do school work at the complex, they over charged us on utilities, and other fees. We you complain, they do not fix the issues, they ignore it!

DO NOT LIVE HERE IF YOU HAVE PETS! I'm a third-year LSU…read morestudent and this has been by far the worst apartment experience I've ever had. My roommate and I applied for a pet-friendly 4-bedroom 4-bathroom townhouse--we both have cats and made it very clear in our housing forms that all roommates needed to be okay with cats and that we did not want our cats housed with dogs. When we arrived, we found out our assigned roommates were allergic to pets. The only reason they tried to "accommodate" us is because my cat is an ESA, which legally forced them to. If not for that, my roommate and I were told we would have been forced to give up our cats. What followed was a complete nightmare: They promised us another unit, EVEN had my roommate sign the papers, then gave it to someone else on a 1-month lease while we were stuck with a 12-month lease and no housing for our animals. Our pets had to stay elsewhere for over a month while we waited for this unit. They repeatedly withheld important details about the unit until explicitly asked (like the "available" unit already housing a dog). They only suddenly had a unit "ready" for us AFTER my lawyer sent a termination of lease. By then, we had already found somewhere else to live. As of late September, I'm STILL fighting to get my money back for a unit we vacated, and my roommate was told she would still have to pay to break her lease--even though management admitted multiple times that the housing assignment was their mistake. They strung us along for a month, lied about available units, and only acted after my lawyer got involved. This place is disorganized, dishonest, and completely untrustworthy. If you care about your pets, your money, or your sanity--DO NOT LIVE at Redpoint Baton Rouge.

I'd put ZERO STARS if that was an option, I moved in August 16th of this year and was wrong evicted…read morea month later. I stayed in Building 1 in Unit 133 and I had an aggressive roommate that physically threatened me and my cat over a simple misunderstanding, i went on to report the incident to the front office and MYAH PAGE the customer relations manager handled the situation as horrible as it could've been handled. After I reported my unruly roommate, he reported me for smoking marijuana outside and I was given a singular warning and was told on the 3rd strike I would be evicted, I WAS NEVER WARNED AGAIN AND DIDNT VIOLATE ANY AGREEMENT WHEN THEY EVICTED ME A MONTH LATER . What makes this whole situation interesting is when me and my aggressive roommate had a "mediation" meeting a week after his violent outburst against me, Myah Page the Customer Relations Manager allowed him to continuously act aggressively towards me and continue to make threats that consisted of him beating me up and cussing at me and making foul remarks about my family. As he did all of this Myah Page sat in the corner of the room making no attempts to stop him. The meeting ended with an agreement being made between my former roommate and I, where i agreed to not allow my cat in the kitchen anymore and my roommates agreement was to not act in a hostile manner toward me again. Fast Forward a week later and the front office decides they are going to move me from a 3 bed pet friendly unit to a 4 bed pet friendly unit. I protested and asked why my roommate isn't the one being moved considering he acted aggressively toward me twice. Myah Page's reasoning was that I violated my agreement of not letting my cat near the kitchen anymore. Her two reasons for me violating my agreement was that there was an alleged picture sent to the front that showed hair near the stove area of the kitchen. I had been keeping my cat away from the kitchen as I was required to so I was confused on how that could've happene, when I asked to see the picture so we can verify what hair it was, Myah Page refused due to "privacy issues". So NO PROOF my cat was ever near the kitchen, her second reason was that she claimed she saw the cat run into the kitchen and then into my room when she came to check in on my roommate and I situation. What bothered me about that accusation was that I saw my cat run straight to my room when she walked inside, so I'm not calling Myah a liar but something isn't adding up. After all of this information was provided I contacted my mother whose name was on my lease and allowed the customer relations manager to explain the situation to her. My mother than began to speak directly and professionally to Myah and explained to her unsubstantiated these claims were and how we would not like to be down-graded from a 3 bed to a 4 bed. My mother then stated to allow her to speak to a higher up to see how they'd feel and Myah Page the Customer Relations Manage's reaction was to storm off into the back, mid conversation with a customer. Later that day, an email was sent stating my eviction was sent out, and the reasoning was continuous use of paraphernalia(Marijuana) which I had every only received one warning for and when asked why I wasn't warned anymore other than the ONE time I was ever warned, no adequate answer was given and I moved out that Sunday. WARNING to whatever unfortunate soul decides to move here, INCOMPETENT MANAGEMENT that allows aggressive tenets off with a slap in the wrist.