I am a member of FC from San Antonio and came here while visiting family…read more This is a very large facility with lots of workout areas and plenty of cardio machines. I really like the large TVs they have to watch sports while working out. The restrooms have quite a few stalls and lots of lockers. This has the potential to be a great gym if they update free weights equipment. The bench press is very out dated and lots of missing weights. Barbells are very disorganized and missing. Members pay an annual maintenance fee for FC so why isn't the facility being maintained to members standards. Members are what provides your income and we are not getting what we pay for.

It was a pleasure to work out with Phi today for a training session. I learned so much! He is very…read moreknowledgeable about fitness and technique. He taught and challenged me as well as provided several belly laughs! I would recommend him as a personal trainer any day!

Eric the employee who signed me up was a very professional and courteous guy. He walked me through…read moreall of the options and offered me a discount on some start up fees. He brought the location's GM over to introduce us. The GM welcomed me to the club and thanked me for choosing LA over the many competitors along the same street.

I fell down on the treadmill in November. I was pretty seriously hurt and in shock. I got pretty…read moredeep road rash in my right leg and my left leg got twisted in between 2 treadmills. I'm at high risk for a hip fracture. I managed to walk to the front desk and told the manager. Andrew, I was hurt. He threw some bandaids over the counter. I have a permanent scar on my leg now. I went to change my membership today and he had me sign a waiver saying I would be careful not to get hurt as part of the routine membership requirements for everyone. I mentioned that I did get hurt before and he didn't address my injury at all. Believe it or not, this guy, Andrew, the manager I guess, started chastising me and saying it was my fault because I didn't inform him enough that I was injured. I told him he didn't even walk out from behind the desk to address my injuries. He just threw a bandaid over the counter. He got really rude with me like it was my fault because I should have done more to make sure he knew I was injured. What an AH! I called their corporate office and the customer service lady started giving me medical advice because she said she was a nurse at one time. Then she started laughing about it. What jerks!

By far one of the best gyms I have ever gone to, and I have been working out for years at Equinox…read moreand Lifetime fitness. This place is a hidden gem. The environment is high energy, super friendly and supportive. From the moment I joined, JJ took care of me and helped guide me to the package/membership that best matched my fitness needs. The boxing classes are challenging and engaging. Even though it's a group class, Pablo pays special attention to each and every person, working with them one on one, guiding them on how to improve their technique. And don't worry, you'll get your butt kicked and handed to you with each and every class but you'll enjoy every minute of it. I have been working out here for three months now and now I am doing personal training with Jose who is just phenomenal. Jose follows a structured no BS approach which I love. I told him my goals and he takes them as seriously, if not more seriously than me. He's gone above and beyond to work with my schedule, structure brutal workouts that will help me reach my goal as fast as possible and even check on my progress regularly to assess my progression rate. I've had my fair share of disappointment with personal training, and Jose has turned that around completely. From the beginning he's been truly invested in my progress and I am truly grateful to be training with him.

Gym is perfect for an amazing working out! Always clean and take care of , great community and the…read moreemployees are friendly and helpful.

Small gym but enough equipment to get a good workout out. I'm an early bird so it's not packed from…read more5a - 7a Friendly and helpful staff that care however I have been a member for 2 months now and the cable machine on the back has been broken since then and no one has fixed it. During my 2 months, the bicep curl machine is out of order for a month now and again no one has come to fix it. There's also a leg machine that's recently broken and I guess it will stay that way for a while. The people that work out in the morning seem to wipe the machines before/after they work out which I like the higiene, the staff do clean the machine but again whoever is responsible on fixing the machines needs a new job... it should not take over a month to fix the equipment

Formal Complaint Regarding Membership Cancellation and Improper Collection Actions…read more I am writing to formally express my frustration and disappointment regarding my experience with Planet Fitness in Lake Stevens, Washington. I moved from Washington State to Texas and contacted Planet Fitness to cancel my membership because I was no longer living in the area and would not be able to use the facility. I specifically requested the cancellation of my membership, yet I continued to be charged for several months after my request. What is even more concerning is that, despite my attempts to resolve the situation, I was informed that the account could be sent to collections. I find it completely unacceptable to be threatened with negative consequences to my credit over charges that I had already requested to have stopped. I made a good-faith effort to cancel my membership and resolve the issue directly with Planet Fitness. Instead of receiving reasonable assistance, I was left dealing with continued charges and the possibility of having an account sent to collections. I understand that membership agreements have terms and conditions, but customers should not be responsible for charges resulting from an unsuccessful cancellation process when they have clearly communicated their request to cancel and made reasonable attempts to resolve the matter. This experience has been extremely frustrating and has significantly changed my opinion of Planet Fitness. A company should make the cancellation process clear, transparent, and fair, especially when a customer has relocated to another state. I hope Planet Fitness will review this situation, stop any further improper charges, correct the account, and ensure that no negative information is reported to any credit bureau as a result of this dispute. Unfortunately, based on my experience, I cannot recommend Planet Fitness to others. The way this situation was handled has been extremely disappointing. Luciano Calais

Not to be humble, but to be humble ― if you've been following me on Yelp, I travel a LOT. And one…read moreof my priorities is to find good training options whenever I am on the road. Kinitro Fitness is by far and beyond one of the best training facilities you'll encounter. It's a hidden gem (gym hehe see what I did there), locally-founded and owned. I love the diversity and variety of regulars that come through― everyone is so friendly, says hello, and cheers you on. Kinitro has that perfect balance of chill and drive that you need to get you through your workouts. I loved that the classes are held in the open area, because it's motivating to see others doing their thing. And can we say, the details matter ― the music is always on point, the ladies room has hairbands in case you forgot yours, and the coaches remember your name. Big shoutout to Coach Mark, he creates beasts of a workout and he really cares about your form. Also the coaches have great taste in water bottles, you know all about that water bottle fashion these days. Everything is clean and the gym-goers all contribute to keeping a tidy environment. I love that the turf is easy on the joints. I can't wait to come through again to try the Pilates classes and more. Keep it going, Coach John! We see you keeping Houston Strong!!

Super friendly not crowded atmosphere with top instructors who really know how to set the tone for…read morehigh end exercises. As a health professional for over 20 years and former group exercise instructor, I can see how the Instructors motivate with a specific exercise strategy . They have helped a former patient of mine to get ready for Army officer training and it has made a big difference in his fitness being able to climb up large obstacles courses with heavy packs on and crawling under barbwire at Army base. Highly recommend if you want a smaller gym with huge experience and skilled instructors that offer personal instruction.

My friend raved so much about loving her cycling class that of course I tagged along. In order to…read moreaccompany someone as a guest you have to pre register online. Once there you scan your guest pass. The welcoming process wasn't that welcoming by the front staff workers. They barely made eye contact or anything. Location for the class was odd being off in the corner from a gym full of kids in a summer camp. Yet once we entered into the cycling studio Dan definitely did bring a more bright and uplifting aura. The music was vibrant and the exercise was nice and challenging. The spin class is every Tuesday at 6:30pm and guest can come every 60 days I think but you can't reserve a spot in the class. You'd have to wait until a spot opens. So that can be a bit nerve wrecking if many come that day. So shoutout to Dan for making the experience amazing!

I have been a Life Time member for 14+ years, and what happened at the Sugar Land location on…read moreSeptember 28, 2026 has completely changed my view of this facility. While I was working out, approximately $10,000 in cash and a Rolex were stolen from my gym bag after I placed it inside a locked locker. Multiple lockers were broken into during the same incident. I immediately reported the theft and filed a police report. What is especially concerning is that theft at this location is not an isolated issue. There have been repeated theft incidents here, yet members continue to have belongings stolen from lockers. The response afterward was just as frustrating. The following day, I attempted to call the club approximately 13 times before finally reaching Membership Concierge Manager. When I asked what Life Time was doing about the situation, I was told that Life Time could not do anything and that the police would have to handle it. During the conversation, I was also told that I should not have kept $10,000 in my bag. Of course law enforcement is responsible for investigating the person or people who committed the theft. My concern with Life Time is different: Why are repeated thefts occurring at this location? What has been done to prevent them? How were multiple locked lockers targeted during the same incident? And what is being done now to protect members? I have escalated this matter directly to Life Time's corporate executive leadership, filed a BBB complaint, filed a police report, and submitted the matter to ABC13's 13 Investigates. Members should be able to make their own decisions about whether they feel comfortable securing their belongings in the lockers at this location. I am sharing my experience so they have the information to do so. I will update this review if and when Life Time corporate leadership responds and takes meaningful action.

I joined a friend of mine for a Zumba fit workout with Alex. This gym is in a very nice location…read morewith tons of food places around. Almost wrong all the choices. The class was super fun. Alex had a lot of energy and it was a good mix of dancing with a little strength training.

Frustrating Check-In Experience…read more Some of us come to the gym with limited time to work out, so the last thing we need is unnecessary delays before we can even get started. I arrived at EOS expecting to check in as usual, only to be told at the entrance, during a busy period, that everyone now had to download a new app to access a new QR code. I then had to reset my password, which wasn't coming through right away, only to be told that my phone number couldn't be used to check me in either. This was a complete waste of my time and an unnecessarily frustrating experience. If EOS is changing its check-in process, members should be notified in advance so we can download the app, set up our accounts, and resolve any login issues before arriving at the gym. I understand that systems change, but the communication and implementation could have been handled much better. Members pay for access to the gym, and our time matters. Please do better with communicating important changes before they affect customers at the door.

I would give it 5 stars but the bathroom always smells like urine, every time I'm there. Every guy…read morein the locker room complains about it. Everything else is great, tons of weights, machines, cables, cardio equipment etc

Exactly 2 years after my last visit at this 24 Hour Fitness at Dairy Ashford and Westheimer. I…read moredidn't smell the same odor like last time from the entrance. The workout floor seems to have more machines. I walked around to see which machines I could use. I like the free weights area. I would definitely come back for these machines. Except. I can't use the wet area. The jacuzzi didn't produce jet nor hot water. Very disappointing because the water was more clear than the 24 Hour Fitness on Richmond. I can't use the steam room either because it smelled like men's bathroom without cleaning for months. There were trash everywhere. A chubby dude sat in there. Not sure why he wasn't affected by the stink. Not to mention, the men's bathroom smelled like no one cleaned for weeks. I skipped shower area. Because I was already disgusted.

Not sure why there are so many negative reviews. This is hands down the best LA Fitness I've been…read moreto. They have your standard equipment, plus a cool cross Training area, pilates, large sauna and a steam room. I went 2 hours before closing on Thanksgiving and while it was super packed, I was still able to get a decent workout in. I'm glad they finally decided to get some updated imagery for the walls. I've been a member for 10+ years and have had to look at the same models on the wall for a decade.

Monday morning, 08/03/2026, around 07:00 AM, no shower boot has enough of shampoo, conditioning…read moreand body wash to have a normal shower, had to run from boo to boot to find what I needed. Terrible cleaning issue, terrible management.

Music needs to be turn off, or lowered cause the music choice is bunz and trash…read more Equipment is elite Great equipments, Lighting is good Shoulder machine is elite

--- **One Star**…read more The gym itself is **clean, convenient, and reasonably priced**--that's the only positive. I am a **special operator in the military** and had my orders changed, which required me to relocate. I went **in person**, spoke directly with the **manager**, and followed **exactly** the steps they instructed to properly cancel my membership in a professional manner. I also **paid two additional months in full** to exit the contract, as required. Despite doing everything by the book, I am **still receiving letters claiming I owe money**. Their **billing practices are deceptive and unacceptable**. Once they get access to your **checking account**, it becomes a nightmare. My advice: **do not give them your bank account information**--use a temporary or cancelable payment method if you value your sanity. Based on my experience, I would **not recommend this gym**, solely because of how they handle billing and cancellations. The pattern is clear when you read the other reviews. Clean gym. Convenient location. **Unbelievable billing deception.** Stay away. --- If you want: * A **shorter, punchier version** for Google * A **slightly toned-down legal-safe version** * Or a **copy tailored for BBB / Consumer Protection complaints** Just say the word.