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    Le Lux Beautique - Congested pores

    Le Lux Beautique

    (137 reviews)

    $$

    West University

    Literally the BEST place for all of your beauty needs! I got my lips done here, and the staff…read moreexceeded my expectations! Everyone here is so beautiful, sweet, and extremely helpful!!! If you want a place for all of your beauty needs I highly highly highly recommend this place! Not to mention they have an amazing membership!! I posted some pics of my lips during the healing process. (They're bruised for a few days but totally worth it!)

    I'm disappointed to say the least. I originally came in with the interest of have three…read moremicrodermabrasion sessions with medical-grade facials. After consultation, I was advised to swap out my request service with a Medical Grade Facial, RF treatment, derma-planning, and level 1 peel ($250 total). I received the service today and these were my issues. - I attempted to ask the esthetician questions about the new products that I purchased and she kept advising me that all of the information will be included in a packet provided with the products. She was unable to answer my questions and address my concerns. - The esthetician said she would be completing my peel and then the dermaplane. I asked for clarification if she would be doing the peel prior to dermaplanning and she confirmed. I was concerned because through my 8 years of experience receiving skin care treatment, it has always been done post dermaplanning so that the product is better absorbed by the skin. - The facial only consisted of a double cleanse. There were no extractions performed at all. I'm not sure what a medical-grade facial consists of, but I was expecting to at least have extractions done. That was a huge disappointment because it was honestly the main concern that I wanted addressed. - The dermaplanning not thorough at all. I posted several photos so that you can see there is still plenty of hair and dead skin on my face. I honestly do a better job dermaplanning myself at home. - This salon is more concerned with making sales than the treatment of your skin. This is always very uncomfortable. The cost of skin treatment is never cheap, and aggressive sales tactics don't make the experience any more relaxing. All in all, I am sad and disappointed in the entire experience. Like I said, these treatments are pricey, so it's important to find a spa that is skilled in the craft. For these many reasons, I would not recommend Le Lux Beautique.

    White Salon - Face framing bangs are chefs kiss

    White Salon

    (241 reviews)

    $$

    Fourth Ward, Montrose, Midtown

    I got my curly cut with Alex and i love it so much! He took the time to actually listen to what i…read morewanted, helped me understand what he was going to do and what he thought i should consider which i really appreciated. He made me feel really comfortable and confident. He's an amazing hairstylist and I highly recommend him to anyone especially if you're someone with curly hair. Thank you Alex!!!!

    Three years of loyalty and three referrals (my BFF, my daughter-in-law, my sister). Apparently none…read moreof that mattered the one and only time I've ever missed an appointment without calling, the only one, ever, since I've been getting my hair done. I totaled my car in a snowstorm outside Boston at the start of March, an accident, not a choice, not something I scheduled around a hair appointment for fun. While I was busy figuring out how to get to a meeting in Minneapolis and my car 3,000 miles home, a hair appointment didn't fit into that equation on any level. I didn't get my usual reminder text before the appointment, like I always do so that at least I would've had a reminder to let them know what happened to me. I did get a voicemail DAY OF, half of which transcribed before cutting off, a name I didn't recognize, sounding exactly like the other 100 spam calls I get daily. I ignored it. Forgive me for not intuiting that it was salon-related while dealing with a totaled car in another state. When I finally went back in, I apologized, showed them photos of my car wrecked in snow, taken just days before the missed appointmen and still got handed a $98 cancellation FEE for an accident I didn't cause and couldn't have predicted. A lifetime of getting my hair done, never once missing an appointment without calling until that day, this was a first. Fine. I paid it anyway. I just wanted my hair done.Then my stylist informed me my red needed " to be evened out." My hair was the same red it had always been, I have the photos. She did my hair less than a couple of months before this, the color I came in with that I liked. The ONLY instruction I gave was no brown. I left brown. Full brown, gray showing through, at closing time, with Casey telling me she would fix it.The blowout was its own insult. I started paying $15 extra for flat-iron because I travel and needed it to last, not because the blowout itself was ever the problem. I have years of photos proving she could do a smooth blowout with zero flat iron involved. This time, paying extra for the upgrade, I got a blowout that didn't survive three hours, it was a frizz bomb. From the time I started using the flat iron to make my blowout last for work is the time she forgot how to do blowouts. Checkout was $358, about $150 over my normal total, because the $98 fee got folded silently into the bill, and I tipped on the entire thing without realizing it. Let me be very clear: I will tip generously on service. I will not, ever, knowingly tip on a FEE charged to me because of a car accident that wasn't my fault. There was no service in that FEE. There was no styling, no skill, no time in the chair, just a charge for missing an appointment I forgot about while dealing with a totaled vehicle 3,000 miles from home. When I called to ask for that specific gratuity be refunded, not the fee, just the tip stacked on top of it, I was told the stylist "gets the fee and the tip," like I was trying to take money out of her pocket. I wasn't. I was correcting an honest mistake on a bill I wasn't paying close attention to after a stressful, exhausting day. Their response was to call back and inform me they no longer wanted me as a customer. When I texted asking if my color could at least be corrected, I was met with silence. My hair is brown at this very minute trying to figure out how to come up with $200 more to fix the problem they created.And then my sister went in. I didn't warn her off, she'd had a hard time finding a stylist and didn't want to lose her appointment, and that's her call to make. Casey, the stylist, told her that her hair was greasy, hair that is dry, porous, and curly, and has never been oily a minute in its life. Along the way, the stylist told her she needed to brush her hair, as if she just rolled out of bed and came into the salon. It didn't need to be brushed, her hair is DRY, PORUS and CURLY, not unbrushed. Proceeding to her own color, my sister tried to explain what she actually wanted, light brown hair but while reiterating that to make sure it was done, Casey sneered, 'Is this going to be a Nickolle thing?' Keep my name out of your mouth. You don't get to talk about me like that while taking $400 from my sister. ANYWAY. The result: my sister wanted lighter. She left darker, with at least three colors woven in including the purple she specifically paid to have removed, and gray still very much present and accounted for. $400, and somehow the hair went the opposite direction of every single thing she asked for. They offered to let her come back in and put a small amount of highlights. As if, she's not letting anybody from that salon touch her hair ever again. Free or not. No thanks.Two appointments, two completely botched results, and a staff that responds to legitimate complaints by firing the customer instead of fixing the work. Disgusting.

    Lashes by Ann - My lashes by Emily at Lashes by Ann.

    Lashes by Ann

    (84 reviews)

    Highland Village, Galleria/Uptown

    I simply love this lash salon. My lash tech Emily is very good and makes her recommendation on what…read moreis best for my eye shape. I trust her recommendation because she's the expert. They are very friendly, professional and definitely caring; which it shows from the welcoming through the entrance door as well as the lash technician, checkout and they always ask me before I leave "Was everything ok today Ms. Lannis?" This is the BEST lash salon in Houston. Make your appointment because all the techs are very good.

    What a phenomenal experience I had at this lash boutique. Thinh, the owner, was absolutely lovely…read more He was warm, kind, and effusive. My service with Lauren was done to perfection. I'm in Houston for work and hadn't been able to get my results fill at home due to my lash artist being ill. My hotel found Lashes by Ann for me and the high ratings they gave are completely deserved. It's not the most glamorous place on the planet, but I was looking for competency, not a spa day. They fit me in on a Sunday, knowing I wouldn't be a regular, returning customer and treated me as though I was their best customer. My lashes are perfect, which is not a compliment I give out easily. Lauren immediately understood what I was looking for, and delivered exactly that: my lashes, but better. I'm not looking for the kind of eyelash that could kill a butterfly and I find that many lash places would like to push volume service on their customers. There was a humble and nurturing soul, Lauren, who delivered what I requested while I took the most necessary and satisfying nap. I would wholeheartedly recommend Lashes by Ann to anyone with high service expectations.

    Alexya Photography - sessionphotography - Updated August 2026

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