Merle's serviced a propane fireplace they installed late in 2018. Always professional, kind, and…read morethorough! They also care for wood-burning stoves and chimneys! we've been using them for at least 10-years now, and know we are in excellent hands.

I was raised by a fireman which makes me mindful and even a bit paranoid about fire hazards. David…read moreand his coworker came to our home and did an annual cleaning of our fireplaces and chimneys. These guys are thorough. They're happy to explain their process which for me is reassuring. They were tidy and put everything back where they found it. Then they were gone, poof! I live on Orcas Island and would recommend Merle's Chimney Service

Scott at FirePro is responsive, professional and gets the job done on time. We will likely contact…read morethem again for our future needs.

Fire Pro was flawless from start to finish. I left a voicemail with my initial inquiry. I got a…read morefriendly call back with their next availability, notes on what to expect, and a reasonable quote. The team showed up on time and went right to work on my wood-burning stove. (Just bought the house. It hadn't been cleaned in 8+ years!) They generously gave me professional recommendations on how to update a long-neglected second wood-burning stove I have in a different building. I saw a LOT of black soot emerge from my chimney, and none of it went out into my living room. 10/10 and well-worth every penny!

Friendly service. Quick and efficient. Had a regular chimney cleaning. Oscar had other…read morerecommendations for further maintenance but no pressure sales.

We solicited bids from four masonry/chimney companies to repair crumbling masonry caps and clean…read moreand tuckpoint our chimneys. We chose to work with Ed's Chimney Sweep and Masonry because we were impressed by the owner, Oscar's professionalism, expertise, and kindness. The project went smoothly from start to finish. Oscar and his colleague demonstrated an incredible work ethic and attention to detail - it's clear they take great pride in their craft. We especially appreciated the extra care they took to protect our landscaping and new roof. Oscar provided excellent communication throughout the process, thoroughly explaining each step and ensuring that all our questions were answered. Overall, it was a great experience, and we highly recommend Ed's Chimney Sweep and Masonry!

Used them on multiple houses. Always come and do a very thorough job and explain what has been…read morecovered. This most recent time they came out the next day because it was an emergency. I would highly recommend and will continue to use

Friendly, efficient, and professional!!!…read more I appreciate efficiency and reminders of service needed!!!

Excellent work done by professional and nice people…read more I hired them to clean my recessed gas burning fireplace. I expected them to wipe things down and vacuum the inside of fire box. But what they did was much more than that. They took out every removable piece of the fireplace and hand cleaned all of them. Then they vacuumed and hand cleaned every part of the fireplace, including the places you don't see, like the equipment area under the fire box. Lastly, they got on the roof and inspected the vent pipe and cap. Cleaning a fireplace is a messy job because the soot and carbine from using it is black and oily. I have white trim around my fireplace, so I was worried about it being stained or discolored during the cleaning. But they put down tarps and covered everything up and when they left the area was spotless. This is not a big company or a corporate franchise. My fireplace was cleaned by the owner and his son. They were knowledgeable, polite and seemed to take a lot of pride in their work. I usually don't recommend companies, but I highly recommend them.

Bought a Hearthstone brand Lincoln soapstone woodstove from everwarm. Ordered end of November…read more2023. Didn't arrive until February 2024. Problems with fire burning after closing stove door and almost goes completely out when closing the "bypass handle" after reaching temperature indicated on the catalyst thermometer as instructed. Called to complain. Said they'd send installers out to take a look. Since the woodstove is the only source of heat in our home, we had to keep using it but it acted more like a pellet stove than a woodstove. 2 weeks later, installers come out and add a 10" extension chimney. They attempted to start the fire and it did the same thing for them. Installers said they had a 4 inch air intake that might help but they wouldn't advise it as it may make the house too hot. Ours has a 3 inch. They left saying they were going to contact the manufacturer and get back to us. Didn't happen. Baffle board broke and couldn't use stove at all. They said the manufacture was notoriously slow in responding to orders and we didn't get the baffle board until summer. Still complained about the stove not burning and they said they would get back to us. Started using the stove again when the weather started to turn cold and complained again and was told they've been having issues with that particular model and went on to say why. I also told them what the installers said about a 4 inch intake and the person said they disagreed with that assessment. Was told that she would talk with their installers and get back to us. Didn't happen. I called back a week and a half later and spoke to a different person and again gave the same complaint. She also said they were having issues with that particular model. She also said she didn't agree with the installers assessment regarding the size of the air intake. She said she would email the area rep, out of Utah and that he may come and take a look at it. She also advised they may have to replace it with a different stove. She then said she'd get back to me. Didn't happen. I called them over a week later and spoke to the same person. She didn't remember our conversation until I reminded them that they were to have sent an email to the area rep. She then said she would talk to one of the installers who was in the store and also call the area rep instead of an email, then get back to me. Didn't happen. Tried calling back but no answer. Recording said to leave a message, press 1. pressed 1 and was told that wasn't one of the options. Tried calling back the next day and recording said they would be out of the office until January. Today is 12/22/24. I know this is a lot but I want/need a warm house!!! Scott P

The technician "Navy" was incredibly courteous and professional the entire visit from start to…read morefinish. He went above and beyond even relocating my wet wood pile to a more dry area of my barn. My Lopi works incredible now and I can't be more thankful.

Outstanding service, highly recommend! Cody was great with…read morehis communication, quick scheduling and service conducted. He took great care of our inspection and cleaning and gave lots of valuable information for ongoing usage of the fireplace and what I can be looking for in the future. Great value for the service, will definitely be using again! ​

Cody is awesome. Great communication and awesome service for a reasonable price. He went above and…read morebeyond with the cleaning and advice on keeping my fireplace running well.