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Alex Premier Exteriors

5.0 (1 review)
Open • Open 24 hours

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6 months ago

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Raven Lawn Systems - Corner yard

Raven Lawn Systems

(1 review)

I would never, ever recommend this company. Stash Otto, owner, is the most unprofessional and rude…read morebusiness owner I have ever dealt with. He got very upset when I asked him to clarify a few things in the contract (that he had agreed to do, was originally in the contract, but then removed). He said we both know what we talked about and didn't think it was a big deal what the contract said. He told me this was more difficult than it should be. I should have cut ties at that point but we did sign the contract. Contract says 50% down, balance due when complete. He charged me 75% down because the work was being done over a weekend. Not sure what difference that makes...? I texted him Sunday night saying his team missed the trimming of a bush so he might want to bring a trimmer when he came on Monday (as he said that's when he would be back to finish the job). No response. He didn't show up Monday or contact me. Tuesday I texted him to ask when he was going to finish the job. No response. He showed up at 4pm, did some work and left. Wednesday morning he showed up, did more work, left and texted me he was finished, payment is due. I told him he didn't get the last bush trimmed. He came back, grumbled at my husband, left to get some trimmers. He then texted me to tell me he was on his way back and said "I'll just put a lien on your property for the remaining balance." This was before he even had finished the job! He trimmed the bush, texted me at 11am to say payment is due. At 1:40 pm, he texted me again to say if I didn't pay by 3pm, he was turning the account over to collections. At that point I had already dropped a check off in the mail with a note that if he had bothered to check in with me before he stormed off, I would have handed him a check. Another text from him later that night to say my account was in collections. This was 6 hours after he completed the job. He will text you back when he feels like it, insult you as a customer and then send your account to collections the same day he finishes a job. Stay away from this one!!

From the owner: We are a Green landscape and lawn care company in Jefferson county.read more

Alex Premier Exteriors - pressurewashers - Updated May 2026

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