needed my apartment carpet done after putting down my 16 year old lab. John was very nice and very…read moreefficient. I'd recommend or use him again!!!

Got a quick response to estimate request. Traveon and assistant (sorry, not sure of his name) were…read moreon time, efficient, courteous and professional. Had 2 stops for pick up which went smoothly. They also junked a chair for us. These men did a great job and if another move is needed, they will be my movers.

Blamed me for my boxes being second hand and taking 2 times the quoted amount when he didn't come…read morewith the proper equipment or attitude. The boxes were not even second hand. It was really frustrating.

We hired them to refinish our hardwood floors and they did a great job! Aron and Jeremey were so…read morerespectful of our home and our dog, and worked diligently to finish the job in a timely manner. We wouldn't hesitate hiring them again.

If you are expecting good customer service from this company, you will be very disappointed. Be it…read morephone calls or text messages or even in store visits, there is no response. A great team of men installed quartz countertops but that's all I can give a good post for. Communication is a barrier. Good luck.

Kitchen & Bath LLC are incompetent plumbers, poor project planners, and OK bathroom tilers…read more Plumbing problems started during the planning phase, when they told me the sink did not need a an overflow, but I didn't think that was right, so I ordered one with an overflow. Thankfully I was correct, since the sink that they sell does have an overflow. I imagine other customers may have had big problems with the overflow after following their bad advice. I had to purchase the bath tub and bath fixtures. We had asbestos glue under the tile and a tub coated with lead, so I had an abatement company due the demo since Kitchen & Bath did not seem to have the expertise to do it. They claimed they could do it, but did not provide any licensing IDs for asbestos and lead removal. These additional costs are not included in the services provided by Kitchen & Bath and reviewed here. On the other hand, I removed the old plastic tub/shower wall cover and installed the mirror and light by myself. After the demo occurred, it was obvious that the plywood floor needed to be replaced. Alberto argued that they could install new plywood on top, but I disagreed. Mold and rot were a big problem, so I wanted it replaced. He delayed the project by 1 week because he was going on vacation and didn't trust his workers to take the floor out correctly without him around. No one from the company arrived at the time they said they would (early the first day, always late after). I work from home, and there was one day where I told them I had an appointment at 10:30, so they needed to show up before 10:30. They arrived at 10:30, when I was walking into the doctor's office. When I called the project lead (and owner) Alberto back after my appointment, he was incredibly rude, unprofessional, and disrespectful. The tiling install guy was late by a few hours and worked until after 8 pm. I have 2 kids and I could not get them ready for bed while this guy was working. The drywall and paint guy always showed up several hours late and could never arrive at a specified time. One day the guys showed up to work for an hour and then left for the day. The project should have taken 9 days but took two weeks because of these late starts and poorly planned work days. There are several small defects that a good contractor would have fixed or avoided, like scraped paint or chipped cabinet surface. These were minor. Every plumbing fixture leaked after the install was complete: the shower, sink handles, and toilet, in that order. I had my own plumber fix it due to Kitchen & Bath's continued incompetence in this area, costing over $250. I am very angry that we decided to remodel the bathroom due to lead and water damage, only to have them improperly install the plumbing, potentially causing water damage. I forgot to get the certificate of insurance before starting the project, and when I asked for it after, they never responded. My insurance agent also asked for it, and they never responded. Now there's a BBB complaint, with still no resolution. I just want the insurance certificate. So if anyone is going to hire them to do anything, only let them do tiling. Hire your own plumber. And if you can, set a daily schedule in the contract.

I have been delighted for years with the services I have received from this company. I have an…read moreolder home that needs attention on a semi-regular basis for things small or not so small, and it has been a very good experience. I have gotten things fixed because the individuals who have come here have understood older construction and what might be behind the walls causing trouble. They know the era of the construction and the associated possible problems. I have also received advice on things noticed to be needing attention in the future if I choose to address those problems, but there has been no hard-sell approach to their observations. They have been my first choice for repairs and fixes. Ellen S.

I'm sure these guys have a number of people working for them - all at varying degree of skill…read morelevels. Probably some better than the guy we got. From our experience though, I could have done a better job myself. Basically, our guy showed up on time (yeah! good start) but was very unhappy and quite dirty for the start of the day. We asked him to trim up a small bathroom as we just got new floors and wanted to replace the trim. The guy took forever, got dirty handprints all over the place and did quite an average job with the trim. Holes weren't plugged up and areas near doors and tight corners were done with shortcuts. To the company's credit - we did complain about our experience and they did give us a discount on the bill. I'm sure they have other areas that they excel in as well. . . but if you need trim work done, I'd probably look somewhere else.

We highly recommen! Their customer service team are very professional and quality product! we…read morechose liberty gold quartz and are very pleased

Stopped in on a whim to look at new countertops and a sink and were blown away by the service…read more Normally by appointment only but Jeanie was with us in seconds. So pleased with the end result and speed in which this project was completed. Definitely our first choice on all future projects.

Matt was great. He replied quickly when I first reached out, made an appointment to look at the…read moreproblem and give me an estimate, showed up on time, gave me the estimate, then came back and did exactly what he had said he would do, plus explained what he was doing and gave me some great advice, and ended up charging me a little less than he had estimated. These qualities may sound simple, but in my experience, unfortunately, having people show up when they say they will and doing what they said they would are all very rare. Matt is a real treasure.

Matt was exceptional! He washed my windows, removed trees, clean my dryer vents, put up a shower…read morehead, cleaned my furnace and AC unit. My windows like brand new and all of his work was outstanding! I highly recommend him! Plus the prices were outstanding !! He's a true professional at all of his tasks he completes for your house.

Second time hiring this team and extremely satisfied with the results. Among many (many) projects,…read morethey did an excellent job installing a bath fan in a hard to reach angled vaulted ceiling, rerouted the drain on our washer and did all the drywall work associated with it, and very neatly and precisely cut through existing tile to install an access panel. Will definitely hire again and recommend them to friends and family. Thank you!!

Appointment made, but never showed up. I called the phone number on the website, but it said it was…read moreunavailable.