Alan represents Touch of Class Cleaning Services extremely well. He was professional from…read morebeginning to end ! Communication was on point. Touch of Class Cleaning Services is everything a person needs who has experienced a nightmare as a landlord! Everything that needed replaced, Kolby was able to take care of it in a timely manner. Liz was able to restore my home back to a beautiful place we call home! Every disgusting, filthy area left neglected for months, was sanitized, deep cleaned, deodorized and move-in ready within a reasonable amount of time! I most definitely will be signing up as a regular client for recurring cleaning appointments moving forward! They are worth the price and more because quality service with excellent customer service is very hard to find! Signed, Mr. & Mrs. Hill (happy customers!)

I reached out to inquire about pricing for a deep "move out" clean as I am getting ready to list my…read moreparents home for sale. I received a reasonable quote and based on other positive reviews - I went ahead and book service. My appointment was for 930am. At about 945 I texted the number I had been communicating with to get an update since no one was here - I received a response that Sarah, the cleaner, needed to stop for some supplies and was running a bit behind but would be there soon.She arrived at about 1015 and only had a small bucket of a few cleaning supplies. I mentioned that I had a vacuum in a closet that she could utilize - she thanked me and we discussed that I needed my house deep cleaned as I as getting ready to list it for sale. She was here until about 2:45 when she ubrutly left and said "well that's all there is plus im out of supplies". She never attempted to collect payment or ask if I was okay with the status of the house. While she was here she took multiple phone calls while working to discuss her legal issues and how to get her car out of impound. She cleaned my floors by using a swiffer wetjet - that was in the closet with the vacuum. If im paying for a professional cleaning service, you should not be utilizing a swiffer to clean my floors. Every room in my house is still dirty and I am going to have to now spend hours cleaning. The kitchen still has obvious dirty floors, the stove looks worse than it did before she arrived and she didn't even clean the outside of the cabinets, let alone the inside. The walls in the bedrooms were still covered in dust and I found a spider still chilling on the wall in one so I don't even know what she did while she was in there. While no money was wasted - I've wasted hours of my time. (And im still perplexed she left without ensuring I paid for the services of the company she works for).

Deep clean was awesome! It took a long time but we felt the house was cleaned with excellence. Will…read moreuse again. The price was very reasonable considering the level of work involved.

They did an amazing job. Really impressed with how hard they worked and how thorough they were…read more Really awesome crew!

Jason and the cleaning staff are top-notch. Very flexible with our needs and the communication is…read moregreat. Would recommend this folks to anyone who needs a cleaning service in the metro-Detroit area.

At our age, my husband and I cannot do things like climb on ladders to clean bookshelves, or do a…read morelot of bending to clean floor moldings. I reached out for a good cleaning before the holidays. They did all I asked, including cleaning the inside of the oven. Professional, thorough, and friendly.

Professional, timely, & offered a great first time rate. They met my expectations regarding my…read morecleaning needs.

Overall it was a great experience. I would recommend. Especially after pointing out a few things…read more They were very prompt and responded with working everything out and making sure they did the best that they could do. I think that kind of honesty and integrity is hard to find nowadays. From that alone, definitely worth it and they did a great job overall.

I am so happy with the results of my home deep clean. We are getting ready to list our house for…read moresale, and I needed help getting caught up. We have three dogs, two floors, and a basement. I had originally hired someone else, who became ill. He stepped in at the last minute and went above and beyond. I'm so glad I found him here! Our entire house was cleaned top to bottom, ceiling to floor in only 3.5 hours. He also cleaned all of our appliances. I am sure his work will impact the sale of our house, and his hourly rate is very reasonable. I would recommend him completely!!!

Chris was kind and helpful. Did a fantastic job of cleaning. Calling today for more helpread more

Scheduled a deep clean with Fresh space - I have family coming in town and it was my birthday so…read moredidn't feel like spending the whole day cleaning. I also paid the $5 x3 for ceiling fans. I've never had my home "professionally" cleaned before so I didn't know what to expect. The cleaner arrived on time, then did a walk thru of the house. She said it would be quick and easy (I do regularly clean but wanted some special attention to things I don't do regularly- floorboards, fans etc) About 20 mins before she was finished she asked me to take a look around. The living room and kitchen were still messy but said she was still working on those. The bathroom lights and cabinets were still covered in dust so I asked her if she could do those, which she did. Once completely finished she asked me to take a look as she was packing up / walking out. I rushed thru quickly and on the surface it looked good so I said thanks and she left. Upon further inspection - NOTHING that was included in the "deep clean" was done aside from the living room floor boards. None of the kitchen or bedroom floor boards were done. She said in the bedrooms she only vacuums and mops cuz "she doesn't want to be in personal spaces". At the end of the day the cleaning ended up being pretty much what I would do when cleaning, nothing seemed like the professional cleaning. Also my fans that I paid extra for are still dirty too. I did reach out to the company and they discounted it but I still way overpaid for this.

UPDATE (9/29/24): I called FreshSpace in regards to the comment left by a member of their staff…read more Someone followed up and processed a full refund, which I received the same day. I still don't recommend FreshSpace and I stand by my review, because the only cleaning they did was still substandard. Because of the headache and frustration accompanying it, I don't consider the "cleaning" I received to be of good value, even though it was ultimately free. Had I been given a (heavily discounted) opportunity to receive a real cleaning from them, I might have reconsidered based on a second attempt at performing competently. They haven't. So from where I stand, this company failed to do what I paid them for -- and then essentially held my money hostage for 7 months until I initiated contact for a refund.