This store has had issues with food freshness for a long time. After last Christmas (2014), I went to the store on 27th December and the entire store stunk of rotten meat. It was first thing at opening and I can only assume some bright spark either turned the fridges off over Christmas or something similar. They were not removing the rotten food from the shelves but continuing to sell the meat and fish that was visibly rotten. I picked up some Salmon, it was warm and obviously not fit for consumption.
Just to this week - I went there again to get some fresh vegetables because they are cheaper than elsewhere but there was very little in store, shelves empty and a packet of sausages my partner picked up were GREEN. We noticed in the queue for the till and handed it to the cashier who shrugged and put it on the side. At no point did he ask about the other goods or call for someone to investigate. It probably went back on the shelves, or the remaining ones that may well have been in the same condition were left to be taken home by customers (I've witnessed a manager tell an employee to arrange things a certain way to that people will buy the goods...albeit at a different store but it goes to show the policies they have).
Aldi, if you want to make smug advertisements and do smug campaigns about how you're better than all the other supermarkets and about your amazing value for money: have an iota of integrity and stop selling ROTTING food.
I've given Aldi so many chances, even stopped buying meat/fish there and just stuck to fresh veg and cured meats but even their veg is subpar. It's either past best or the ripe & ready stuff is rock hard and not ripe or ready as advertised.
Also, customer service is non existent unless they want you to fill in a questionnaire about 'how they did'.
I may report this particular store. Already done so on Twitter but they're useless & obviously don't care. Obviously, after several occasions of making Aldi aware of the quality issues at the Prestwich store and it getting worse, it needs to be escalated outside of the company.
DOUBLE CHECK EVERYTHING YOU BUY - MAKE ABSOLUTELY SURE WITH ANY PERISHABLE GOODS.
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