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ALDI

3.0 (3 reviews)
Open • 9:00 am - 8:00 pm

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11 months ago

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Pell's Citrus & Nursery - Plum $25.

Pell's Citrus & Nursery

(19 reviews)

$$

Prices are great on fruit trees. And I love that they sell eggs and honey. Very healthy plants. All…read moremy plants from here are going strong.

Pell's Nursery and Citrus…read more Called in late November 2024 and asked the person answering the phone, "If I were to order navel oranges from your website, would I receive Florida Navels or California Navels?" The person with whom I spoke clearly stated they would be "Florida Navels". Cnsequently, I went ahead and placed my order and received an email indicating oranges would arrive mid-December. About two weeks later, the shipment arrived, and I excitedly opened the box, only to discover that the oranges WERE NOT FLORIDA NAVELS. They were probably grown in California or elsewhere. When I called to speak with the manager, I was told that she was unavailable. Called back two more times and was told the same thing each time. I subsequently received an email about an hour later saying "It clearly states on our web site: "Shipping fruit grown in Florida and other states". I will also note here that the email menntioned that a refund of $80.98, which covered Fedex Shipping and 24 oranges, was reportedly issued to my credit card. Browsing the seller's website, I found that indeed there is an eight word phrase about three paragraphs BELOW the Button that a potential customer would click to add the displayed navel oranges to their shopping cart. It is embedded within four other general phrases. As stated within the email, it definitely says, "Shipping fruit grown in Florida and other states". Clearly? From my perspective as a software developer, displaying this information well below the link that says, "Add To Cart" increases the likelihood that some users of the website would not be alerted to this information prior to initiating the purchase process. As a software developer, my suggestion would be to display that information in larger text and post it near the top of the page, if you truly wanted your customers to be aware of what they might be purchasing. In summary, if you truly wish to purchase Florida Navel Oranges, as was my original goal, you might want to consider attempting to do so from a different retailer. Interestingly, the email message that was sent to me said, "suggest you find another shipper for your citrus orders". Oh, and that same individual also sent me a follow-up email stating something that was likely copied and pasted from some website somewhere. The message said, "If your review is factual and represents your honest opinion, it is generally protected under freedom of speech laws. However, if the review contains false statements that harm the business's reputation and cannot be substantiated, you could face legal consequences." I find it absolutely amazing that some folks have become so brazen.

ALDI - grocery - Updated May 2026

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