I usually like Aldi, but I just had a very negative experience at the Norman location.
It's a Tuesday morning and the line to checkout is wrapped around the store. At least 10 people waiting for one cashier, who has AirPods in and probably isn't paying attention. As the line is now blocking aisles, a worker tells me "you wanna" get out of the way? I get there might be a language barrier, but she was rude and oblivious to the fact that the cashier needed help. Maybe if there was a second cashier, the line wouldn't be snaking through the store.
I also understand that they're reorganizing, but the store layout was drastically different than the last time I was here a few weeks ago. It made no sense at all, baking goods mixed in with housewares. Wine next to potato chips. It was hard to find anything. I probably would have spent much more if the aisles were organized better and the line wasn't so long. It felt like they just dumped items in random spots on the shelves.
Aldi can do better. I hope this was just a fluke, which is why I'm giving two stars instead of one. read more