I used to work at Aldi so I understand how busy and stressful the register can be. However, that is no excuse for the hostile attitude and disrespectful treatment I experienced from the cashier Emilia (that's what the receipt says, she didn't have a name tag, but it's the cashier with the tattoo in the face).
I had an issue with a package of chicken that I no longer felt comfortable purchasing since the wrap was pretty loose. When I politely approached the cashier to explain, she was hostile right away, interrupted me and had an unnecessarily confrontational attitude. I even offered to return the item since I have just grabbed it, but she insisted on donating it instead, making the entire confrontation pointless. Donations = item that CANNOT be sold. Why was I pressured by this cashier to purchase a donation-worthy item?
She also mishandled my groceries, placing heavy items on top of my breads and and even worse throwing my items onto the other side of the belt with another customer's groceries, even the other customer was shocked and had to explain that those items weren't hers.
Mind you just one more customer behind me, it wasn't a packed day. Also, I was never greeted or acknowledged by this person, as I said I worked at Aldi and I know what kind of customer service the company expects. She couldn't even do the bare minimum.
I remained polite and avoided confrontation but I left the store very upset, all I wanted was to buy groceries, my bad. Never coming back again. read more