VEGANS BEWARE!
Today, after a good workout nearby, I decided to grab a vegan sesame soy milk milkshake which I've had many times.
I was greeted by a young woman who said "I don't think we have the stuff to make that", then she stares at me for an awkward few seconds until I said I don't understand.
I had gotten this milkshake often over the years.
She then asked if I'd like her to check and see if they had the stuff to make it.
Incredulously I just said yes, please.
She stepped back into their food preparation area and came back to explain they don't serve them during the Winter and hadn't ordered the stuff yet to make them this year.
Ok I said, got it now. I looked at the menu and chose to get a small kitchari bowl, with coconut oil, no ghee.
The woman enthusiastically said, "Absolutely!"
On the way back to my car I opened the lid to squeeze the lime on top and then licked my thumb off from
squeezing the lime BUT I SMELLED GHEE. I went back to alert them to their mistake and was going to take the correct one, with coconut oil and not ghee.
I was irritated that butter had now been ingested by me, for the first time in decades.
The more I stood waiting for replacement order the more irritated I became. I said across the counter, "hey you know what, I'd just like a refund please"
Another young woman came out and said it was her fault, she was talking to the other woman who must have been distracted ...she wanted to take full responsibility.
I said I really just wanted a refund ($6) and I was mad that I had eaten ghee so I didn't want anything else from them.
Another bowl of kitchari was presented AND I was given a refund. I hadn't mentioned to either woman up to this point that I was vegan and hadn't eaten any animal
for many years.
When I turned to leave and didn't take the replacement order they asked why wouldn't I accept this new order.
I said "because I can't trust it and that their error caused me anguish as I had not eaten butter/ghee in ages"
The woman who greeted me initially and had that weird response about the milkshake and ultimately made the mistake putting the ghee on my order...ROLLED HER EYES.
I immediately called her on it and she denied denied denied.
I was there, you were frustrated due to your own mistake and then lost your composure when I didn't want the replacement order.
I actually have to take partial responsibility here because I LEFT MY HOME. I should have asked her specifically, "this is with coconut oil, right???"
Alchemy, please do a better job hiring and training your staff. read more