To be clear, this review is for this location in Seacliff Village shopping center and not the other one by Beach Blvd. Online, they seem to share the same exact address. I suppose this is long overdue and no need to hold back anymore.
My first experience with Deli was pleasant. Older lady fried up some fresh chicken upon request about a month back. No issues so that experience made me a returning customer.
Haven't seen her since and service now is no longer admirable. If anything, it's downright rude and deceptive. Asked a young white man if he can fry me up some drumsticks and he was reluctant to cooperate. Says he's busy and it'll take about 30 minutes after he's done with whatever he's preoccupied with. I said no problem and I'll wait or come back when ready.
He seemed bothered as if I'm wasting his time but did in fact cooperate and gave me a fresh bag of fried chicken as I returned 30 minutes later for pick up. Tells me I need to call in placing order ahead of time or else he can't do this for me anymore. Got it.
As I ate my 10-piece legs order which he fried fresh, I uncovered he intentionally snuck in a stale one from the older batch in the display window. Guess he wasn't too happy that I "wasted his time" and decided to retaliate in a petty way. So I got 9 pieces fresh, and he used a cold stale one as the 10th piece. Should've called him out on that but decided to let it slide.
Guess letting it slide was a mistake because he and another taller male pulled a deceptive move on me in the following days. Called as he requested for fresh chicken upon ordering and was informed to pick up in 30 minutes. Got there a bit early to inspect if they actually did it as promised. Taller white male tells me the ones in the display cabinet JUST CAME OUT. I knew he was lying just by taking a quick look.
He tried to tell me that those are indeed fresh and there's no need to fry up my order. Soooo as I suspected all along, they never bothered to drop anything in the fryer upon ordering as they claimed. I didn't argue and got the ones already in display and sure enough, they were leftovers.
This new taller white guy lied dead in my face and passed off those stale ones on display as my made to order batch. Again, I should've called them out on this deception but turned the other cheek once more. Unreal.
They tell you what you want to hear over the phone that's it's made fresh upon ordering just to pass off the ones on display. Despicable and no words. Decided to give them one last chance and called once more to place order. This time, I got the same young white dude who told me to call ahead to place order if I wanted them fried fresh.
Greeted him warmly and informed him my usual. He didn't sound very enthusiastic upon hearing my voice but "agreed." I suspected they would try to scam me again and sure enough, YUP! My 10 piece legs were in fact only 8 pieces instead and once again, it came from the display a la carte rack.
How did I know? Well, I opened the bag to inspect contents of course lol. All stale chicken and the same deceptive move the taller white guy pulled on me from days earlier. Tells me to call ahead for made to order fresh chicken just to substitute it with the ones already sitting there. Outrageous.
You guys think I'm stupid? I naturally left the bag on the counter and walked away. Guess he wasn't too happy about that and decided to chew me out today October 12th 2024 when I visited. And trust me, he wasn't pleased to see me at all.
I inspected the provided leftovers to see if there's anything worth ordering in the a la carte window display. He never said hi, hello, hey welcome back or how can I help you today. Want to take a wild guess what he said instead? First words out his mouth is, "I'M NOT FRYING ANY MORE CHICKEN TODAY SO DON'T ASK. WHAT YOU SEE HERE IS WHAT YOU GET. TAKE IT OR LEAVE IT." Continues to mumble something else as he walked away.
I was tempted to clap back and say, "Not like you did last time anyways so what's new?" Guess I was too nice all along so let's get the story out for everyone to hear. I didn't bother giving him a reply and walked off as well. All this over some fried chicken at your local deli is pure comedy.
Rude, hostile and deceptive but acts like I'M the problem. Really? If you guys have hot and fresh chicken to begin with, we wouldn't be asking for any to be made fresh. God knows how long some pieces be sitting in there and believe me, it's pure disgusting. Got some that's dried, stale and tasteless.
If you got chicken in there that's been sitting for hours, it's not worth buying and a complete waste of money. They don't replenish unless all are almost gone so you getting fried chicken made fresh is rare and by pure luck only. Their attitude when I try to order is, "Hey, just what you see here pal." Well, hope you see this review and the feeling is perfectly mutual. read more