This review is specifically about their delivery service and pickup services. I've been doing pick-up and deliveries for about 3 years now (as going in to do my shopping in person isn't a option right now) and its time I make this review so that perhaps Albertsons will take some serious actions to improve these "personal shoppers" training programs, AND, OR use a DIFFERENT 3RD PARTY COMPANY! Which i did NOT know about, but when you use pick-up service, an albertsons employee does your shopping, but When you use DELIVERY they send an UBER EATS DELIVERY DRIVER to do your shopping! In my experience, both methods have failed me, but the biggest problem with "Albertsons shoppers" is they do not bother checking the expiration dates on dairy and other shelved items. Not 100%, their fault, though...Since expired foods should not be on the shelf ANYWAYS but for example, i would often get sour cream that's a day expired or meat that's past its date. I even received salad dressing that was 3 months expired, so STOP SHELVING EXPIRED foods Albertsons!
My bigger problem is with delivery though. I constantly receive rotten produce and bruised fruit, etc. (I have proof of how many refunds I have gotten through the app over bad produce). However, this weekend took the cake when I ordered delivery and received an ENTIRE BAG of rotten produce! Please see pics. These are just a few...but there was an overly soft tomato, a limp cucumber (which is always dissapointing), a soft onion, a box of raspberries crawling with mold, and a container of sprouts growing fungus in it. The brunch I is was trying to make for my friend? Completely ruined! The driver had ZERO regard for my well being or satisfaction. Is this a JOKE uber eats/Albertsons? Do you offer NO training? You just let whomever come in and shop on your behalf under your name and reputation? Can't they at LEAST pass a screen-test of "select all pictures of rotten vegetables" BEFORE you allow them to collab with your billion dollar empire and provide your customers with groceries. I guess they just need to have a pulse though right? How do you explain your in-store staff? Maybe your produce manager needs to go back and read the manual regarding FOOD HEALTH AND SAFETY? Are there not procedures in place to prevent rotten food like this from being sold? Not even the checker had the care to say, "hey bro, did you know all this food youre buying is rotten?" Nope. No one cares. A failure on ALL levels Albertsons. Thanks for the refund on my produce, but this HAS TO STOP. This should be going straight to the health department. I hope you show this review and these pictures to your CORPORATE Managers too. read more