As per email agreement on or around May 31, 2025 they demanded $3,865.00 to close the file although I was harassed and not provided their services and did the job myself. Once I mentioned that, Wendy apparently spoke to her director (Ryan CHERNESKY) who advised they would settle on $1000 to close the file. In the midst of this, I discovered my mom has stage IV terminal cancer and I had to take some time away from work and computer to focus on her as I am a nurse and a caregiver for her. I forgot to reply and than on July 30, 2025 after sending me an email the employee Wendy T began to text me. I mentioned that I found it harassing me to text after emailing and that we should remain professional and I would return her email the next day. I am unsure if the text had anything to do with stress and the fact the shortly after I was a pedal cyclist hit by a car and ended up in trauma in Emergency. I then received the attached letter in my mail although we had an agreement to settle on $1000... I was DEMANDED to pay the full balance but as per email reminded the director himself who also became abusive! I advised him I was in a brutal accident and that I could not pay August 5th as per his email and asked him to extend another day due to same. He said he would but due to the severity of the concern and being threatened that this company would put me back into foreclosure even though their goal is to help individual out of same? read more