I had such a great experience at this Autozone. I came in not knowing how to locate my car's…read moreheadlamp and not only did their staff find the perfect bulb but they were kind enough to offer to help me install it-- even on a 0° day! Their friendliness will keep me coming back.

I have mixed feelings about this place. I guess it comes down to who is working when I go in there…read more Seems like everyone these days is a mechanic, or at least thinks they are. Some of the workers here try to be hot shot, know it alls when in fact they are not even close. It takes forever to get the right part sometimes due to lack of knowledge of the parts they are selling. Multiple times have I also overheard workers giving out advice that was completely wrong to people asking about repairs. I've even seen their employees screw up putting wiper blades on a customers car. This place does have a good selection of parts when I am in a bind and the service can be very good at times. Its just a very hit and miss kind of place when it comes to satisfaction.

Beachwood Canvas made a top for my 1953 Willys CJ3B 25 years ago, I sold it ,lost track and found…read moreit again parked for 20 years in a barn ,bought it back and am restoring it again and am in the process of having Beachwood make another top for it to replace the original, Frederic warner Maui Hawaii,..

I've purchased many Beachwood products for my World War II jeeps. They have the most accurate and…read moreauthentic reproductions of canvas products I have found. The price is high, but you get what you pay for. The best thing is the true colors they use. For a small family-owned business they do well overall.

I purchased a SLP exhaust for my Trailblazer SS. It was perfect, but did not come with any…read moreinstructions. Called the 800 number to speak with a customer service representative. He was extremely polite and knowable about the product. He helped me find the instructions online after searching for hours myself. Extremely helpful and great products, you will not be disappointed.

I ordered exhaust from them in early March call them on April the second to find out where my…read moreexhaust is.guy asked for my order number I give it to him he says well what can we do for you I said I wanna know when I'm going to get my exhaust it has been 3 weeks. He then tells me it was on backorder and I asked him again well when will I get my exhaust he said he didn't know I asked him again do you have a time frame is it going to be one more week or is it going to be 6 months he said yes that sounds about right. I asked him all you have to do is bend pipe and weld pipe how can this be on backorder he said he had no idea let me transfer you to someone else I got transferred 4 times just to find out when I was going to get my exhaust.stay away from this company they do not care about their customers you are just a number to them they could care less if you get your parts that you pay for and they have the worst customer service I have ever had to deal with I would rather talk to a telemarketer then talk to these people

This store is great, the employees are very nice, and the location is very convenient!read more

From the owner: Your local Advance Auto Parts store and its knowledgeable Team Members are right around the corner…read moreand ready to help with the parts you need to get back on the road. Advance offers a full assortment of leading name-brand automotive aftermarket parts and products, answers to your DIY questions, free curbside services, and fast, same-day delivery options. We carry leading brands, including ARGOS motor oil and fluids, Carquest parts, Meguiar's wash and wax products and DieHard® batteries. Our curbside services at most locations include free battery testing, free battery installation with purchase, free front and rear wiper installation with purchase, free engine code scanning, and free starter and alternator testing. To get what you need fast, Advance offers same-day services, including in-store and curbside pickup in stock items for orders placed online or with the Advance Auto mobile app. Stop in and Advance how you get back on the road. Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installers and do-it-yourself customers.

While this may occur at other dealerships, the loading of add ons and damage to bumper to mount…read moredealer advertising seems unnecessary and inconsiderate when spending over $40K for a new Odyssey! Buyers should be consulted (and informed) about these "shady" practices! Last time using their dealership! Besides, no apology when these issues were mentioned!

I began searching online for a used car and was contacted by many dealerships. One of the first to…read morereach out was Liz from Honda of Toms River. Her friendly tone and willingness to listen made me feel at ease. Over the course of a few phone calls and texts, I explained exactly what I needed, including the type of car, my payment limit, and that I was looking to work with someone I could trust. Based on our communication, I believed Liz would be the person I would be meeting with in person. When I arrived for my appointment, I told the front desk I was there to meet Liz. I then overheard the receptionist ask, "Who's next on rotation?", an immediate red flag. A salesperson named Emily soon came to greet me. I explained that I had been dealing directly with Liz, and only then did I learn that Liz works in Internet sales and would not be assisting me personally. This was never disclosed to me at any point, despite multiple conversations beforehand. When I asked to speak with Liz and described my disappointment, she became defensive instead of taking responsibility. Her justification was that I "never asked her what her title was." To me, withholding that information after days of communication was misleading and unprofessional. Trust is a key part of any large purchase, and once it's broken, it's hard to restore. While I did receive follow-up calls and messages from management, Liz and Emily afterward, the integrity of that first interaction could not be repaired. I chose not to continue working with Honda of Toms River because transparency and accountability are non-negotiable qualities in customer service. I hope management ensures that future customers are given clear, honest communication from the start. Stephanie L. Toms River

Placed an online order. Three hours later I get a call that item I ordered are not available in the…read morequantity I ordered. Website allows orders but management will not allow fulfilling the request. I had my entire order canceled because they cannot remove one item from my order. Poor customer service. I needed the other parts and was told to reorder everything. Stay away!!!

I'd give 0 star if it was an option. Ive been in the store twice and Called a couple of times over…read morethe years for car parts. Never good customer service. dude behind the counter acts like I'm hindering him terribly by asking him to do his job (just look up parts and give a price). when i call Napa auto i am on hold for 5 min or more, this time the guy maybe it was his first day, I gave him a part number and he quickly said "No" and nothing else. Potential customers would be better off forgetting the store exists. Rudeness never helps, if you don't like your job get a different one!! I think the guy who answered the phone said his name was Lou.

Cosmos now called Fenix parts in Bayville, NJ was a big disappointment. They sell used auto parts…read more I needed a transmission. I gave them my vin #, make and model of my car and said I needed a transmission that would fit my vin #. The guy told me that they had a transmission that would fit my make and model and vin #. I found out later it did not fit my make and model and vin # and the supervisor showed no concern or surprise when I brought the matter to his attention. He had no explanation, no apology, nothing and acted as if it was no big deal. I found an excellent mechanic/transmission installer who was able to, with a lot of time and effort - and swearing make it eventually fit but the labor cost that I had to pay was over 3 times what I would have paid if they had sold me the correct size transmission. They should have told me that they did not have an exact fit. It wasn't even an accident, I was sold this wrong part deliberately! So my advice is to be cautious if you deal with these people, make sure all is on the up and up and don't buy anything that you can't verify yourself.

I unfortunately had a really bad experience. The clerk was rude, condescending, and didn't seem…read moreinterested in helping me at all. First he told me the part I ordered wasn't there without even checking and was going to turn me away. He told me to call the salesmen and deal with him. After a little back and forth, he checked the back and it was there.

Came in for windshield wipers and a bumper guard, down south they look at you like your crazy when…read moreyou say you need a bumper badger. The guy behind counter was so nice he got me what i needed, explained to me the difference between the cheap and expensive wiper blades, offered to help me install them, and even came outside in the rain to help when he saw i was having troubles. Let that be a lesson to Autozone.