I was very disappointed in the cleanliness of this hotel. Prior to arriving we had our room upgraded. Upon arrival our room was not clean and the front desk person was not helpful and actually clueless. We asked to have our room changed since the room they gave us was not what we requested. Management was rude, verbally abusive and even raised his hand as though he would have hit me. This is no way to treat a guest let alone a woman. read more