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    Albemarle Nutrition

    5.0 (1 review)

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    5 years ago

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    Sprouts Farmers Market

    Sprouts Farmers Market

    3.8
    (39 reviews)
    56.2 mi

    It was a great store The staff was friendly. They had vitamins. They had a great deli.read more

    I don't really leave reviews or take the time to review things of this nature, but when I tell you…read moreI am GOOD off of Sprouts, I mean it. I went to Sprouts two days in a row looking for their family meal deal. I was told they were having an issue with a late truck, and I completely understand that things happen that are outside of the store's control. My issue was not that the truck was late. My issue was how the situation was handled. I asked to speak with a manager because I was hoping there might be some type of alternative solution. For example, if the store didn't have the cooked salmon available, perhaps they could have offered the raw salmon as an alternative. Instead, I was simply told that they couldn't control the trucks because they weren't their trucks, and that was pretty much the end of the conversation. I went ahead and paid for my groceries. The same manager I had spoken with apparently gave me a $5 coupon, but she never communicated that to me. She came to the register, swiped something, and walked away. I had no idea what had even happened until I later realized I had received $5 off. I am not someone who normally complains. I truly don't have the time or energy for it. But I was kind, respectful, and understanding throughout the entire interaction. I used to work in management, and I understand that you can't always fix every problem. However, you can offer alternatives when possible, and if there is no alternative, simply treating the customer with kindness and acknowledging their frustration goes a long way. I ultimately contacted Sprouts customer service to express my concerns. I wasn't complaining about the manager personally. I was explaining that I had come to the store two days in a row, the product still wasn't available, and I wasn't offered any alternative. What happened next was honestly weird and nasty. The manager, who I believe was named Tia, called me after I contacted customer service. There was no, "Hello, how are you?" or even an acknowledgment of my concerns. The conversation started with her saying something along the lines of, "Ma'am, I gave you $5 off," in a very stern and demanding tone. I said, "Okay, well, I didn't realize that." And that was basically the end of the conversation. No apology. No empathy. No, "I'm sorry we weren't able to accommodate you." No acknowledgment of the fact that I had gone to the store two days in a row. Just a phone call to tell me that she gave me $5 off, as if that somehow resolved the issue. I took FOUR Ubers to Sprouts. Two the first day and two the next day, just to go to the store and purchase food. I made the effort to come back a second day, and I was still understanding about the situation. The least I expected was to be treated with basic courtesy and respect. Instead, I received a phone call that felt as though I had done something wrong or inconvenienced her personally. Ma'am, I am the CUSTOMER. I didn't call you to argue. I called customer service to share my experience and hopefully help address the issue. And let's be clear, this was never about $5. I came into the store expecting to purchase a family meal that would have cost around $30, and I still ended up spending $62 in the store. The $5 wasn't the issue. The lack of communication, customer service, and basic kindness was the issue. The other employees I interacted with seemed perfectly pleasant, so this isn't about everyone at the store. But the management experience left a LOT to be desired. I used to be in management, and one thing I know for sure is that you don't have to be able to fix every problem. But you should know how to communicate, offer solutions when possible, and treat people with kindness. If you don't like your job or don't want to deal with customers, maybe it's time to find something else. As for me, I'm good on Sprouts. They can have it. I'll find another location, or I'll just shop at Trader Joe's. Y'all have a good one with that.

    Photos
    BOGO sale
    BOGO sale
    Sprouts Farmers Market
    Sprouts Farmers Market

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    House of Health

    House of Health

    4.9
    (17 reviews)
    58.1 mi
    $$

    Okay! I've been wanting to stop in for awhile now; today was the day that my mom & I got to go!…read more Upon first entering I was blown away by how much they packed into that space! I had a very sweet gentleman mix me up some aromatherapy while we perused the store. My husband is fighting stage 4 cancer & I was looking for some natural things to help him. I was shocked to find soursop there! I have read so much about that helping with cancer. They also had locally made fire cider which is GREAT this time of year! Jason helped us & my God- he was GREAT! He gave me local cancer survivors resources & even let me borrow a book on Immunotherapy. He was a wealth of knowledge as a cancer survivor himself. I picked up some reishi & Lions mane mushrooms, other supplements, and some things to add to my husbands regimen. I found the prices incredibly fair & some were cheaper than I've been paying at Whole Foods. I'd MUCH rather give them my money than Amazon! Everyone was so kind and helpful! I will ABSOLUTELY be back & not just to return the book! THIS is my new spot!!!

    I was in the area today and saw this herbal vitamin and grocery shop in the Plaza North shopping…read morecenter and since I've been looking for a store w a bigger inventory of hard to find herbal products I was delighted to find this small store. I took my time as there were many vitamins, herbal loose leave and encapsulated teas along with juices, powders, tinctures and general good for you grocery products too. The staff are very helpful and knowledgeable about their products and I really enjoyed my time there. It is the middle of the lunch hour and the shop is fairly busy which is always good to see as you know their products are fresher than most stores of this type. I noticed you can fill your water cooler jugs there as well. Glad I stopped in and I know I will be back when I need some products I can't find anywhere else in Winston Salem.

    Photos
    House of Health storefront exterior.
    House of Health storefront exterior.
    Next to Big Lots House of Health
    Next to Big Lots House of Health
    Cashier & Customer Service Representative help customer with natural sleep aids.

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    Cashier & Customer Service Representative help customer with natural sleep aids.
    Apple Crate Natural

    Apple Crate Natural

    3.9
    (54 reviews)
    71.2 mi
    $$$

    When I want to go to a store that specializes in natural homeopathic options, I go to the Apple…read moreCrate - no hesitation. If they don't have what I need, they offer fantastic advice & guidance. There are two stores in town - that's nice, given the awful traffic in this town. This is a small business- don't expect Walmart quantities. Go in knowing that they've done their best to whittle down the product choices to what their average consumer uses.

    I recently visited Apple Crate in Fayetteville to return a sandwich that I simply didn't like. The…read moreexperience started off well--the employees in the deli were polite, professional, and genuinely tried to be helpful. Unfortunately, my interaction with Jesse completely changed my impression. He came across as condescending and unnecessarily rude while explaining their return policy. He repeatedly referred to it as a "24-hour policy," even though it had not been a full 24 hours since my purchase. He also remarked that returning a sandwich after "a whole day" was "crazy" and made it sound like honoring the return was a one-time exception. I understand that businesses have return policies, and I respect that. My issue wasn't with the policy itself--it was with the way I was spoken to. There is a professional way to explain a policy without making a customer feel like they're doing something unreasonable. I want to emphasize that the rest of the deli staff were courteous and helpful. My complaint is solely about Jesse and how he handled the situation. I hope management addresses the customer service aspect so that future customers are treated with the same respect shown by the rest of the staff.

    Photos
    3983 Sycamore Dairy Rd, Fayetteville, NC 28303
    3983 Sycamore Dairy Rd, Fayetteville, NC 28303
    Plenty of room to shop
    Plenty of room to shop
    Apple Crate Natural

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    Albemarle Nutrition - healthmarkets - Updated July 2026

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