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    Albany YMCA

    3.0 (5 reviews)
    Closed 5:00 am - 9:30 pm

    Services - Albany YMCA

    Multiple children care

    Single child care

    Albany YMCA Photos

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    Planet Fitness

    Planet Fitness

    (10 reviews)

    This establishment is not up to par. The tanning beds are outdated and consistently lack proper…read morebulbs. The manager also needs significant improvement in communication and conflict resolution, as she mishandled a simple payment inquiry, escalating it unnecessarily contacting police. Overall, this was a frustrating and disappointing experience, and I would not recommend it.

    GB Malone [Albany ga…read more 11/28/2024 To Whom It May Concern, Planet Fitness Corporate Office Subject: Serious Concerns About Your Handling of Member Issues Dear Planet Fitness Team, I am writing to express my anger and disappointment with the treatment I received during my visit to your location this morning. As a loyal member who promotes the benefits of fitness and actively encourages others to join Planet Fitness, I never expected to be humiliated and judged in a place that advertises itself as a "Judgment-Free Zone." Every morning, I record myself while working out--not others, just myself--to motivate people to get out of bed and improve their health. Today, I was abruptly asked to leave the gym because another member falsely claimed I was recording them. Let me be clear: I have the video, and it proves I was only filming myself. Instead of addressing the situation fairly and with common sense, your staff chose to embarrass and single me out, treating me like a criminal or someone with bad intentions. It was insulting and degrading. You allowed someone's baseless complaint to derail my workout and ruin my day, all while failing to uphold the judgment-free atmosphere you claim to provide. Here are my demands: 1. Implement Clear Policies: Where is the policy that prohibits video recording? There are no signs or notices in your gyms about this, and it is unacceptable for members to be blindsided by arbitrary enforcement of unwritten rules. 2. Train Your Staff: Your staff needs serious training on how to handle member concerns. Instead of jumping to conclusions and humiliating loyal members, they should approach situations professionally and discreetly. 3. Stand by Your Mission: If Planet Fitness is truly a "Judgment-Free Zone," then prove it. What I experienced today was the complete opposite. I was judged, accused, and made to feel like I didn't belong--all because of someone else's misunderstanding. This situation is unacceptable, and I won't stand for it. You need to rethink how you handle complaints and implement real changes, or you'll lose the trust of members like me who genuinely value fitness and community. I expect a prompt response outlining the steps you will take to ensure this doesn't happen again--not just to me but to anyone else who walks through your doors. I'm not asking for special treatment; I'm demanding fairness and respect. If you truly care about your members and your brand's reputation, you'll take this matter seriously. Sincerely,

    Albany YMCA - childcare - Updated May 2026

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