Obtained services via ship…read more Superb hike around Mendenhall Glacier. Laura led superb event on the East Glacier Trail. Kept a solid pace- not too slow or fast. Left ample time to view the glacier from some other vantage points. Made water and light snacks available to the group.

Signed up for a guided whale watching tour and nature walk to Mendenhall Glacier thru our cruise…read moreship. We were excited for the excursion but had no clue what was in store for us. We started the day with our guide- Chloe at the port, then was driven by Lucas to a nearby river where we had views of salmon swimming upstream on a salmon run back to where the salmon were to lay their eggs where they too were born then pass on. We stopped for a few minutes since we had extra time until we were to drive to where our boat was. We arrived at Statter Harbor where public bathrooms were available before we embarked on our adventure on "The Observer" with captain Leslie. There was a boat toilet on board but didn't want to miss any wildlife- so be sure to use the public bathrooms before you board your whale watching cruise! While maneuvering to see Humpback whales we were educated about humpbacks- structure, behaviors, etc.... very interesting tidbits from Chloe. It didn't take long before we spotted spouts of breath erupted from the waters. We were in awe. Next we saw bubble net feeding which is not something seen by most humpbacks- they tend to be solitary creatures so seeing a "pack" of ~12 humpbacks in the water surrounding fish with their bubbles- then stunning them in order to capture and eat them...was amazing. Little did we know that was only the prelude to the actual show! Not long after the first encounter with bubble net feeding did we see more spouts then another bubble net feeding... THEN they started making their way calmly TOWARDS O U R B O A T !!!! Stunned and amazed I just kept repeating "oh my god!!" Eventually they approached SO closely that THREE of the humpbacks dove UNDER OUR BOAT!!! Tears rolled off my face from the sheer delight of being graced by such sentient, graceful beings... it was the most amazing wildlife encounter I've ever had. If we had been positioned inside the boat with the open windows we would have had their blow holes tossing air/snot right at us! One of the passengers said she was hit by these breaths of joy. Experiencing this changes you- you feel more connected to your surroundings and at peace and are more steadfast in helping these creatures live their lives peacefully. It only further emboldened me to help protect wildlife and its habitat. We only had 12 passengers along with Chloe and Leslie on the boat so it was an intimate experience and never felt like we couldn't get a good look at the action. We left the waters after seeing some seals atop of buoy... feeling at peace and amazed. Next we got back on the bus and headed to hike at Mendenhall glacier where Chloe talked about the forest and the receding glacier with historical information. We saw Mendenhall glacier in July 2003- and 22 years later there's so much LESS to see. It's easy to see the impact of warmer climates and Earth's rising temperatures have had on the glaciers. As majestic as it was it was sad to know in less than 25 years these suppliers of food and sustenance to aquatic life will likely be melted thus drastically affecting the wildlife that intentionally seek out these glacial waters seasonally. We were provided a set of two snacks- granola bar and chocolate and nut trail mixture along with cups of water. Gastineau Guiding walks the walk and talks the talk. Chloe mentioned they used thousand of bottles of water for guests every year and needed to make changes. They source the large bottle of water from a local company that presupposes them for every tour and the cups are composted locally. Even better is if you bring a reusable water bottles like our family does daily!! The drive back to the cruise ship had us all feeling grateful and souls at peace. Make sure you take the excursion from this company. They are doing right by Mother Nature by educating visitors about Alaskan aquatic wildlife, whilst providing an experience of a lifetime. We realize we were graced by these whales with an incredible show that most don't experience- and I don't take that for granted. Thanks Chloe and Gastineau Guiding for an experience we will never forget

Dolphin, Sam and Dale were amazing as Captain, and crew! Nicest and most comfortable! We saw 10…read morewhales over the few hours we were out on the water. Dale the Naturalist was so knowledgable and funny! So many pics and videos and such wonderful clear skies! We stopped by one of the bouys that had seals and a quick stop to capture Mendenhall glacier as... well worth it!

We had an incredible time whale watching this morning with Salar!…read more Our group of six had our own boat and I was really really hoping to see Orcas. Salar was up front that only about 10% of tours see Orcas and typically they're just passing through if you do. I know we got lucky but he was able to make happen for us! The boat was clean, as well as the restrooms in the marina beforehand. There were even snacks and drinks on board, as well as some educational resources about the whales living in this area. Overall I cannot recommend enough!

Julia and Kendall were amazing! Our boat driver did an amazing job finding the whales and giving…read moreus a close, but safe experience! We love kayaking and this experience was out of this world! Just incredible. We saw humpbacks and orcas! Highly recommend this company!

Great place definitely a must do when your in the area . Or just make a point yo go to Alaska and…read moreexperience it first gand

It's the most amazing thing I've ever done. I felt safe the entire trip start to finish. Friendly…read morestaff, comfy hoodies and you can actually drink the glacier water if you bring a water bottle. I bought one on site just before my flight. The dogsled camp was fantastic, so many happy dogs! There was a local artist that works there and sells stickers, prints and earrings which was pretty cool. Only complaint: I asked them to leave me on the glacier but they said no. Rude.

This was by far the best excursion we did while on our trip to Alaska. I'm terrified of heights and…read moreflying but my friends talked me into doing this and thank god they did! We were picked up from the cruise port and transported to the airport where we were given special shoe coverings and shown safety videos. From there we were in the helicopter and on our way to the glacier. Our pilot Corey was amazing and spoke about different things as we were flying over them. My fear quickly faded once I saw how beautiful Alaska looked from up above and I was in front (best seat in the house). The ride itself was smooth and fun. Once we landed on the glacier we were able to walk around, take some pictures and even drink up some of the natural glacier water. (Tip: take an empty water bottle). I can't recommend this company enough. Don't miss out on this once in a lifetime experience!

We had exceptional service from our crew. From the woman with the great smile who sold us our…read moretickets, to Jason our driver, to Gavin/Lena/Dustin, and then to Mike our driver back, we couldn't have asked for a better group. Additionally, the boat was great! It was warm and clean. The windows were awesome. We felt safe the entire time with Dustin expertly navigating the waters. I highly recommend booking with this company.

Wow! What a great day with Captain Ben, Carrie and Gavin!…read moreClean boat and tons of whales!! Great bathrooms on deck Family owned company, they don't contract with cruise ships.

We booked the Best Of Juneau in August. There are 9 of us, from kids to not kids. Everything is…read moreplanned, fun and informative. Enough time to watch and admire the whales, view the Mendenhall Glacier, hike to Nugget Falls and enjoy the Salmon Bake. And have enough time to make it back to our cruise ship. Highly recommended. Shout out to the fabulous team, Corrina, Clair from MO and Matt.

Many moons ago I went on a raft ride in Alaska. I love the experience so when we were headed back…read moreas a family I felt it was a must do. The company was very efficient. Getting us immediately suited. Getting us separated in groups for the rafts. Issue: i understand the weight balance but my four year old was placed on the outside and it made for a nerve racking trip for me holding on to him for dear life! My issue- our tour guide. Nice and strong but I couldn't understand anything he was telling us because I was in the front and he has a very very thick accent. I feel like my oldest did not get the experience I hoped for because of the language barrier. Aka she didnt learn anything. Overall, it's beautiful and fun. But cold. We did get wet. It's still Alaska and still amazing. Still suggest.

Best tour in Alaska! Airboat ride, which is a very unique and personal tour experience, combined…read morewith the helicopter ride and a glacier landing! Wow! My dad and I went as our special Alaskan adventure. It was my dad's first helicopter ride and the views of the mountain tops and glacier were absolutely amazing. The airboat ride was of course by far the highlight - Captain Brian is a pro driver, making it the most memorable experience ever! Getting that close to such a big glacier is a dream come true! We had an entire hour on the water and saw the face of the glacier from every angle. The length of the tour and the multiple once in a lifetime experiences was well worth the price of this tour. Brian and Julie gave a great safety briefing and fit us with warm life jacket coats and ear muffs. We just showed up and everything needed was provided. Captain Brian is very knowledgeable of the area, he grew up spending time in the Taku River passing by this glacier often.

Once in a lifetime experience! We signed up for an excursion from the Norwegian encore. It was a…read morecombination helicopter/airboat trip to Taku glacier. Our guide knew so much and was a great pilot. The airboat portion was fantastic! Definitely thrilling, breathtaking, informative, and exhilarating! Trying to decide on whether to splurge? This is a must for!

If you have limited time in Juneau, the Tram up Mouth Roberts is eye opening…read more The tram ride is slow enough to enjoy. No ear popping, it can be a little crowded, but the cool thing is your ticket is good all day and you can run up and down until the end of the day. Military discount is small, but if you have a good size group, it's worth it. There are a couple of amenities at the top. A a small cafe, a gift shop, a little auditorium that plays a movie about the history of the tram. We got up to the top. We went hiking on the small trail, but if you have it in your...you can hike up to Browns Cross and get an even better view of Juneau and the surrounding areas. And one ticket will allow you to do it early and then again later? Wow. The staff are friendly and keep things in order. They get you up pretty quickly. We had a good time, and I can see why it's a must do on Juneau lists. Recommend.

I'm guessing our experience was better than others. The cost was much less because we booked it…read morethrough NCL. There's a $50 credit per tour that applies to the first guest through the "More at Sea" package. You'll also get Latitude Reward discounts depending on your tier. It somehow ended up costing less than $20 for both of us. It's also an all day pass, so you can go up & down as many times as you want. We were one of the first in line that morning. There were only 8 people in front of us. We watched as they were taking the staff up to the shop & resraurants. Before long, it was our turn. The tram was pretty packed with lots of standing room and very few seats. I chose to be on the outer edge with a great view. The climb is steep, and you do go straight up like an elevator for that last push to the top. To be honest, I've been on much higher gondolas (to the top of the Zugspitze near Garmisch). The Goldbelt Tram was an easy ride compared to that. I did like the commentary along the way. It was nice to hear fun facts & history as you're taking in the view of the channel and forest below. There is a gift shop, restaurant, bar, and theater as you get to the top. We opted to take on the Alpine Loop Trail early. We also made sure to stop at the Chilkat Theater to view the "Seeing Daylight" documentary. Don't miss that viewing. It's part of the whole experience. It really puts everything into perspective about the land and its people (Tlinget) who have lived here for centuries. You'll see an ongoing theme as you explore other Alaskan towns. It really ties it all together. We didn't get to try the restaurants. We thought it best to explore Downtown Juneau and the waterfront instead. It was a good decision. It was all very memorable! I'd love to do it all again.

Family owned and operated company that consists of a tram tour about 600 ft up the side of…read moremountain. The ride was a little scary at times but the view is amazing.. the ride takes you through Tonga National Forest. Staff is friendly and very knowledgeable. Small gift shop at the base.

There were ZERO flowers hanging from upside down trees. It was a freezing cold ride sitting…read moreshoulder to shoulder with strangers in a tram up terrifying hairpin turns on a muddy path. At the top is a panoramic view of..... the airport. Hard pass on this one. Save your money.

What a fun and amazing day. My group absolutely love Unplugged Adventures Jeep ride. The iPad…read moredirections, narrative and stories were super interesting. This was our 6th time to visit Juneau and driving out to all the beautiful locations was a highlight of our cruise. The folks at UA were so helpful and accommodating. One of our party left her prescription sunglasses and they tracked us down to return them. I give them 5 out of 5 stars! Thanks UA. You're the best!

Accommodating, awesome, adventurous! Thank you Unplugged guys for an outstanding, one-of-a-kind…read moreJeep adventure around the jewel of Juneau and North Douglas island. Great stops and narration along the way. If in Juneau, go Unplugged!