We booked Liquid Alaska Tours for our canoe experience as there were very little excursions…read moreavailable since we booked so last minute. We booked through Tripadvisor and the cost for the canoe for each person was about $230 each (pricey, I know). We were pretty bummed when we found out that our tour didn't include getting off the canoe to get up close to the glacier, especially since the price was quite steep. The photos on Tripadvisor and Viator show that the people do in fact get off the boat, but apparently it was incorrect (false advertisement imo). What I will say was the saving grace was the fact the scenery of this canoe ride was epic. There's a lot that can't be seen unless you take a helicopter, seaplane, kayak, or canoe up close to the Mendenhall Glacier. Our tour guide, Dawson was also great. He was full of dad jokes throughout the whole canoe ride. P.S. Don't think you're gonna get off this easy! The canoe ride was an exercise to say the least! My arms were sore the next day!

Matt was incredible. We only had 5 people on our canoe and it was very relaxing and fun…read more Matt's very knowledgeable on everything and is easy to chat with. I wish we had spent a little more time at the glacier and less at the waterfall. Perhaps we had to rush back since we only had 5 people on the canoe so it took us longer than average to canoe out there and back (1 kid, 4 adults). Took about 30 minutes each way and spent probably around 4-5 minutes at the glacier probably 2-3 minute...spent most of the time canoeing. We took breaks at places where there wasn't much of a scene. Romeo the wolf was a great story that was shared and wish that was told to us prior the end of the canoe trip so we could've really taken it in more!

Even though I got stuck in the middle of a zip line, between our zip line adventure and our visit…read moreto the sled dog musher's camp in the same day, it was hard to imagine a more perfect day in Alaska. The trip here started with a motor boat trip past pretty pretty scenery (see the picture I uploaded of a stream trickling down the mountain) to an abandoned gold mine. So far it's sounding like a Scooby Doo episode, but sadly there's no Ghost of Yukon Joe scaring off young whippersnappers from stealin' his claim. From there you're driven in an ATV up the steepest incline ever (30 degrees?) to the zip lines. This was our first time ever zip lining and I was afraid I'd be afraid, but I felt very calm the entire time and very safe, and was more interested in looking around while in the air. We considered zip lining on our honeymoon in Thailand - I'm sure the place in Thailand was insured, right? - but we decided to do it in the States instead so we wouldn't die. Our two guides carefully showed us everything we needed to know and then we were off, flying through the rainforests. We were told some segments took 30 seconds to zip across. I'm not sure if that's an exaggeration or if time felt like it passed faster while we were doing it. The highest segment was 180 feet off the ground. So yeah, I did get stuck in the middle of one of the lines. My glove got caught in the mechanism at the top of the zip line. Thankfully I wasn't scared - I just thought it was funny - and one of the guides rescued me. Our group of 8 - 6 strangers and ourselves - was pretty awesome. It even felt like the instructors wanted to hang with us, like we were the coolest group ever. The instructors warned us about banging into each other since we're all attached to the same lines, and after that there were a lot of banging jokes. It was noted that if you don't move your hand away in time after zipping down one of the lines you could get "finger banged." Our guides were really fun and one (Tyler?) would punctuate sentences by suddenly flying off down a zip line. If you thought smashing a phone down was a good way to punctuate a sentence, you've never seen someone suddenly fly away. You can bring your camera (hence all my photos attached to this Yelp review). You can also have one of the guides shoot a video for you of what it's like to zip down one of the lines. At the end of the zip lines there's a really high suspension bridge that makes for great photo ops, and then you get to repel down from the platform. When it was all over we were given medals and a snack. We felt like contestants on The Amazing Race for the afternoon.

This was soooo much fun!! It was a rainy, cold day in…read moreJuneau, but I really feel like that made the experience even more memorable. Maggie and Riley were great guides through the course and encouraged anyone that was feeling a little scared. I mean, you're hundreds of feet up trees with a cable holding you! The excursion started with a a boat ride to the beach and then you take a short walk to the base camp to get all geared up and ready to go! After that, you take a ride in a Mercedes 4x4 truck, up the mountain not before you take a group photo, though : and from there you take a slightly steep short hike up the mountain to arrive at your 1st practice zipline. After you get the practice line out of the way, it's all awesomeness that follows! The views are amazing and the thrill of zipping on a 180ft line at 35mph is indescribable! Oh, and the suspension bridges are pretty awesome too...although they were the scariest part for me lol. My husband and 14 y/o daughter also did the excursion and loved it as well. We'd do it again and you won't regret taking a few hours out of your day to have this once in a lifetime experience! P.S. You even get a nice medal at the end of the tour to prove you "survived"! :) Great touch!

Be very careful of this company. We agreed with the seller a 9 people group package for city and…read moreglacier for $472.5 including taxes. I gave him $450 cash and let him charge the rest but he over charged my card! This is dishonest. And one of our group got covid and we informed them we only have 8 instead of 9. We are still charged 9 people rates.

This whale watching tour far exceeded our expectations! Two young men, Mark and Lucas, lead the…read moretour. First impressions are deceiving. These were not some kids just looking for a summer job. Mark and Lucas were extremely knowledgeable and entertaining. They explained the habits and other information of the humpback whales. They were funny and engaging. We saw a group of about 8-10 whales. Mark and Lucas explained their behaviors and what to look for. Even on the trip back to the dock when they could have called it a day they continued to share information and answer questions. It melted our hearts when a little girl of about 4 came up to ask Mark a question. He knelt down on one knee and listened to her. Then he stood up and praised her for the great question and answered it. All 6 of us in our group could not say enough great things about this experience. Well done, guys!

This company is a joke! They take your money, schedule you on a tour and then either don't show up…read moreor can't take you. We missed the chance to see whales on a once in lifetime trip to Alaska. Cory Mann tried to pretend he was just an employee instead of the owner. Don't waste your time or money dealing with this company. Check out other reviews nonlinear before booking.

From the owner: Cashmere scarves, American Indian Clothing, Tlingit - Native American Art | WhaleWatching and sport…read morefishing tours.

An amazing experience to view the Glacier , walk the trail to an amazing Waterfall and breathtaking…read moreviews. It's a a must do

They charge you 130$ more for being more than 250lbs glacier helicopter tours . They tell you at…read morethe last moment. Fu

My daughter and I headed out of Juneau on an Alaska Tales mini bus for a ride out to a marina where…read morewe would be getting on a boat and head out to a whale watch. The other people on the bus and our bus driver were all great. We all played a "Name that movie soundtrack" game out to the marina and back which was SUPER fun. Once we got on the boat, the staff were all friendly and great and once everyone was comfortably seated on board we headed out. Now the Alaskan coast line was INCREDIBLE and coming from Maine, I fully understand that you cannot predict whale activity. We were out on the water for about two hours and there were a few tail sightings, which were disappointing to me, but I completely accepted with a shrug. The interesting part though, was that everyone else on the boat was FREAKING OUT with happiness over those few tail sightings. They were running to the side of the boat and stretching over with their binoculars, they were laughing and smiling and basking in the Alaskan sun. Clearly the problem was mine! What's wrong with me?

Excellent experience! Our guides Larry, Gwen, and Morgan were very knowledgeable and shared their…read moreexperiences and insights. We all learned a great deal about whales, and all of our questions were answered. Larry took us to a spot where we observed three whales. We all got great pictures! Highly recommend this excellent tour.

We arrived in Juneau via the Luminosa and we were taking an excursion that requires a bus ride to…read moreMendenhall Glacier. Our bus driver was Rick. I don't know if he was racist or sexist but he seemed to have an issue with black women. My cousin and I were two of three black females on the bus. When we got on the bus my cousin said hello he said NOTHING and wouldn't make eye contact. When he handed the white people their wrist bands they said thank you and he said welcome. We said thank you and he said NOTHING and he would not make eye contact. He said that he comes to Alaska to work during the tourist season from Arizona. I've been to Arizona a couple of times and everyone seemed friendly maybe Rick is from a part where his behavior is tolerated. I find it unacceptable no matter where you are from or where you are working! Lastly the bus sounded like it needed to be serviced. We feared we'd breakdown and not make it back to the port on time.

We cruised to Alaska on Holland America Cruises, on the Noordam ship. The cruise was great and the…read morestaff for the most part, were very friendly and detail oriented. The ship was immaculately clean, but the decor was worn out. Carpet on the stairs were thread bare and the upholstery in the dining areas (vinyl?) was all cracked and crinkling. The most disappointing part of the cruise was the hard sale tactics for purchasing a beverage package. The sale tactics were so intense and intimidating that we ended up purchasing a beverage package, only to be informed right before the charge was processed that we had to purchase two; one for each of us in the room. Now, to be transparent, each package was just over $400.00 for beverages for a 7 day cruise. And that was not even the most expensive package, and you had to purchase it within the first 48 hours of the cruise. So we did. And as it sunk in as to the cost and how much we would have to drink to even break even, we asked the service desk to reverse the packages and we would just pay for each drink. But unfortunately for us, we had waited until after the 48 hours and we were told, no way. When we returned from the cruise I wrote to HAL (Holland America Lines) and asked again that the charges be refunded, or at least refund one package (I totaled up all of our beverages and it was less than 400.00 for both of us). I also informed them that even with the two packages, they still managed to charge us another 30.00 for drinks. After waiting 4 weeks, i received an email reply and was told No Way in terms of any refund, however, they would reimburse us for the 30.00 that we were charged for drinks that should have been included in the beverage package. I responded to that email and said that was not satisfactory and that they need to consider what else they can do. It has been 6 weeks and counting since that email was sent. With all the cruise lines out there we will definitely cruise again, but not with HAL. Being taken once was enough and we can find a better experience on a newer, fresher ship without the hard sale tactics. Good Luck to those who choose HAL and Buyer Beware!!!

Hey Yelpers!!! Wanted to post about my experience with Juneau Sportfishing. Booked the excursion…read morethrough my cruise ship (NCL). I had a great experience with this company. Captain Matt and deckhand Billy did an awesome job all around. Captain Billy was knowledgeable of the spots to look for fish and Billy was very fast at getting the lines in the water and helping us when we did hook up. When we were wrapping up, Billy prepped the fish we caught. If you are staying locally, you can just take them with you. I've f you are on a ship, like me, they have a company that will process and ship your fish home for you. It's not cheap, especially if you catch a lot of fish. You also have the option of releasing the fish you catch. That's up to you. The bus ride to and from the port was very nice. They still provide you with a snack bag of crackers, some different spreads (one was smoked salmon, another a soft cheese), and some sliced sausage. It was very nice. It was overall a great experience and I would definitely go out with Captain Matt again. I will end with this... My review is not based on how we did. It's fishing, and you gotta know going in that you might not catch anything. A guide should help your chances, but nothing is for certain. Go for the experience. Enjoy the beauty of Alaska and the wildlife that is around you. This is a good way to do it. Check them out! By the way, my group of 5 people did well...

We booked theses fools 2-3 months early for a fishing trip and they then claimed when our cruise…read morearrived they didn't have our reservation, Research other charters, these fools are ridiculous, traveled 4K miles for the vacation and all they had were lame excuses, have e-mails and phone logs to prove it, they disappointed the whole family, STAY AWAY FROM THESE IDIOTS!!! PATHETIC!!!!!

They cancelled our Tracy Arm tour 24 hours before we were supposed to go with no explanation. They…read moresaid they would refund the money to the credit card, but 45 days later they still haven't. They never returned any of my emails or calls. I have had to open a dispute with my credit card company. Shady people with terrible customer service!! AVOID!!!!!!

I believe we were scammed by this company. We experienced and the Juneau Chamber of Commerce has…read morereported that several people have reported being scammed. The scam is to get you to pay upfront. In our case in January 2023 for a July 2023 excursion. Then, the evening before the trip you'll get a text and email stating the trip is cancelled because they failed a US Coast Guard inspection. They probably don't realize, in my opinion, that they have not only committed local transactional related fraud but because they used email and text as a tool to complete the fraud across state lines, they have now committed federal wire fraud. And, I spoke to them on the phone and I kept my call history. Federal crime! Tisk tisk. "Here's Johnie."