Your agent at the ticket counter(Alyssa) was wonderful. She was helpful and friendly. At United…read morethat's not always the case. She as restored my faith in United. Please get 10 more like her

Horrible experience with United. I fly all over with multiple airlines so I have a reference.read more

I needed assistance and decided to call this business at 18885510145. The response time was decent…read moreand the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally.

I love SW Airlines, TSA Pre-Check and Will Rogers A/P. By far and away one of the easiest airports…read moreto get in & out of!

The Delta gates at OKC were very clean, well kept, modern and comfortable. Like most of all the…read moreother ones at the airport. The gate agent was very good about keeping the customers informed of the boarding process and he spoke very clearly. As I boarded the plane, the agent checking the boarding passes, greeted me and the others by my first name. Very nice touch. I liked my experience at OKC.

My flights were on time which I really appreciate! Staff was friendly, didn't interact with them…read moremuch though. Isles in the airplanes are super tight but I like that I had my seat picked out

This review is for OKC there was a young girl with blonde streaks who literally went above and…read morebeyond for me even though I messed up she got me on my flight along with her manager Sonya

Maintenance issues diverted flight to OK City instead of Dallas, life happens, not AA fault. What…read moreis AA fault: 1. Only 3 agents to serve 200+ people 2. Handing out a card and telling people the card will put in contact with someone just like them It doesn't. The card directs you to the website 3. It has a ph# that connects you to a call center in Asia that is no help at all. Someone looking at the computer with the same info on the phone app No wonder AA is no longer the premier American airline. Saf

Disappointed with our flight to OKC. Our first flight was a slight bigger plane, but I had to pay…read morefor assigned seats to sit next to my husband. I made sure to get one step above the economy seats to hope for somewhat better benefits on the flight. Seats to be next to us at the least. No way. I also had to pay an additional $70 for checking in2 bags as well. Delta Main is better than AA. I suppose this is why we almost always fly exclusively fly Delta. I end up paying out more for seats and bags with other airlines.

Disappointed with our flight to DTC…read more I made sure to get one step above the economy seats to hope for something better as far as benefits on the flight. I had to pay an additional $80 for checking in 2 bags as well. Delta Main is better than United. I suppose this is why we almost always fly exclusively fly Delta. I end up paying out more for seats and bags with other airlines, didn't end up saving me any money using United for this trip after all. Their planes are draft and old. I shut off the air blowing cold air right onto my head directly. More cold air blowing continuously from the plane system. This is not going to be a pleasant flight. :(

Flight kept getting delayed and delayed. Instead of cancelling early so people could get a new…read moreflight, they waited until there were no more flights to cancel it. Then when I asked about getting a hotel, I was told "since it was weather, they can't do a hotel room" first time trying to fly United, but will definitely be my last. Like pulling teeth trying to talk to workers. They would just disappear for 30 minutes at a time.

Usually they have good prices and we don't usually have problems. They did fail to put our luggage…read moreon our flight. But the luggage conveyer broke down, so not employee error. They have been very nice about it.

If I can give a zero I would. Our flight got canceled from OKC to Denver they gave us a hour delay…read moreat first then let us get on the plane then told us to get off that our flight was canceled. Waited at the ticket desk for 2 hour and we were kind of front of line, told us they would give us a hotel room and a shuttle to the hotel and back to the airport in the morning. Then to later tell use no one will be getting a voucher. My girlfriend, 9 and 16 year old daughter had to sleep at the airport and wait 12 hours for the next flight.. horrible.. ps. Lady's at the ticket desk were grate and we can tell they felt sorry for all of us!!