Even though I'm not a patient yet, I felt compelled to leave a review because of the wonderful…read moreexperience I had just calling the office for information. Celine at the front desk has been incredibly kind, patient, and helpful every single time I've called. She took the time to answer all of my questions without ever making me feel rushed, and her friendly attitude made such a positive impression. Great customer service is hard to find, and Celine truly went above and beyond. Thank you for your kindness and professionalism I look forward to becoming a patient!

I went in to get all four wisdom teeth removed and I went back for surgery with doctor Keyhani,…read more I was starting to panic when they put the IV in me and **** I asked them to explain to me what they were going to do to me. ***** She knocked me out while I was panicking and starting to cry, without explaining anything ********THEY DIDNT TELL ME THEY WERE ADMINISTERING ANYTHING****** no counting backwards, no anything - to prepare me. I just saw them push the medicine in me and heard the heart rate monitor start going really fast and fell asleep. I was terrified. I'm legitimately traumatized by that I don't think those people should be Dentists. I am going to report to the Dental Board of California. I woke up screaming and hyperventilating and crying. My boyfriend could hear me out in the waiting room. Then when I was like barely conscious they told me I had to stop screaming and that I was scaring people but I was having an extreme panic attack. I was not fully awake before they loaded me up in the car, still very upset and crying, and hyperventilating. The first thing I thought when I was clear headed is that I was violated and no one told me what to expect at all at any point about general anesthesia that day, and as far as Im concerned I was put to sleep without my consent.

This office is far superior to the other local oral surgeon. Tina answered my call and got us all…read moreset up nice and easy for a second opinion. And when I called back to say we had some issues with timing and insurance she happily helped with that too. Dr. Hickle has experience and great chair side manner. My daughter was very nervous after we had her first consult. Dr. Hickle explained everything and was very reassuring. He's more conservative so we can wait a little while before she "needs" to have her wisdom teeth pulled. Which was great news. I'm very happy I did my research after we had a bad experience. I wish I had read the other Drs reviews before I even went there. This office is what oral surgery should be.

Dr Hickle was really great with me. I am a very fearful patient and he made me feel at ease. I was…read morereferred to him by my dentist and saw him for a consult and then made an appointment for the oral surgery. Dr Hickle explained things to me & gave me confidence in him. He is very personable & has a great bedside manner. I chose to be asleep for my procedure because being awake was to stressful for me and I'm glad I had that option. I would and will recommend Dr Hickle to everyone I know.

This place is terrible. Thankfully I had a bad feeling about them and found someone else…read more I took my teen daughter in may 9 for a consultation to have her wisdom teeth removed as we were referred by her ped. Dentist. I received a bill 8/11 for $223 for the consult. No one called let me know how much they billed $366 for the consult, and on top of that the office doesn't have a scale but they put people under (apparently they just take your word for your weight) my teen doesn't weigh herself and they asked me to estimate. I was 25 pounds off. The doc wasn't reassuring and now my kid is unrealistically afraid of the surgery and no one ever called me to let me know how much the surgery would be or when we could get her on the schedule. I was hoping she could have her wisdom teeth removed over the summer but now I have to start all over with another office. I'm glad this place thinks so highly of themselves. As a parent, I can't charge them for my time but I sure can protect my kids from them. After reading some terrible reviews, I'm just lucky I felt all the bad vibes before something much worse happened.

My daughter and I both had appointments for evaluation. When the receptionist asked my name, first…read moreshe said she didn't have any appointment for me, even though my chart seemed to be the one on top of her stack. Then she told me she had no appointment for my daughter even though her orthodontist had sent the referral over which I confirmed when I made our dual appointments. The waiting room was completely filled which means they were running behind and did not care about inconveniencing their patients. We are all busy and should not tolerate people or businesses disrespectful to their patients/customers by not seeing them on time. Disaster!

Best dental office in North Bay. Knowledgeable and honest dentists with skilled and dedicated…read moredental team. Clean and they follow all the right protocols.

I was new to this office after moving to the area several years ago. I went here because of the…read moregood reviews on yelp. The checkup and cleaning were excellent! The x-rays and full mouth 3D scans were very impressive. It was really nice to see the scans that were taken and the time Dr Freemantle took to explain everything that was going on. I'm going back very soon for another cleaning and check up.

How long have I been letting Dr. Rick and Co. work on my teeth...ten years? Twenty? I've lost…read morecount, but regardless the service has always been friendly and solid, even when I've been grumpy about my bills (which, to be honest, are high because I have lousy self-employed insurance with no dental--another story). I've even gotten in on short notice (half an hour!) due to a sudden toothache and whatever surprise my teeth throw at me. They don't need my endorsement, as they've been at their current location far longer than the Whole Foods across the street, but they're getting it anyway! Good people here doing good work. :)

I would like to give 5 stars out of 5. Kamellia…read more Her work has been outstanding during the procedure and after care. Very caring and the same time very professional. I felt very taken care of. I highly recommend her to my family, friends and colleagues.

I have received periodontal work from Dr. Hollander for over 20 years, including treatment for…read moregingivitis, bone grafting and 8 dental implants. All of this work has been successful, pain free and stress free. Recently I broke an implant crown that my regular DDS was unable to get out of my jaw. He suggested I see Dr. Hollander who did the work lickety-split. This man is friendly yet highly professional and his assistant, Peggy, is both skilled and exceptionally personable. I can recommend Dr. Hollander without reservation.

I lost an old crown and elected to have an implant as it was on top of a previous root canal. The…read moreextraction and implant were accomplished in one visit, in about one hour. It was the fastest and most painless tooth extraction I've ever had. Dr Hollander is professional, polite and efficient, his office staff is delightful and friendly. The implant is recovering nicely and the crown will be placed in 4 months (to allow the implant to heal). So far the best experience I could've asked for. Highly recommend.

I had a crown and fit for a bite guard. The staff are…read morealways friendly and helpful. Dr Lee is calm, and I haven't had any pain afterwards.

DO NOT COME HERE!! They overcharge for everything they do!…read more It's almost like Sydney gets paid on commission! Don't trust anything she says and verify with your insurance first. Go somewhere if you can! She take advantage of the elderly and people in pain!

I was at this practice for 2 years but had a scheduling snafu recently after an issue with a crown…read morethat had to be removed and replaced due to incorrect fitting the first time. Betty is very nice in the front office.

Doctor Dole was my dentist before she founded the Healthy smiles Group (17 years in total) and the…read moreprofessional environment that she has created continues to be wonderful. I've been seen by some of the other dentists in her practice and all are excellent -- as is the staff who are courteous, kind and efficient. If you are looking for a dental practice that will make you smile -- while not trying to sell you anything you don't need -- this is the one.

I've been disappointed by how much the pricing has increased over time, particularly for something…read moreas straightforward as a replacement retainer. There no longer seems to be any consideration or loyalty pricing for long-term patients. After calling around to other local orthodontic offices, I found comparable replacement retainers for nearly half the cost, and overall pricing differences that can amount to thousands of dollars for similar services. I've had orthodontic care at other offices in the past, including a more affordable practice in Novato (now retired) and Wilson, and the quality of results was the same. Unfortunately, this office now feels far more expensive than others offering comparable care. While the staff and outcomes have been ok, the pricing no longer feels competitive or reflective of long-standing patient relationships. I would encourage prospective patients to compare pricing with other offices before committing. Also, most advanced offices offer scanners instead of molds, so much more precise! And now if one loses retainer the can use scan avoiding costly old fashion mold replacement. Probably no good for $ for dentist but great for patients!

I really love Wilson & Kim Orthodontics because they provide exceptional, personalized care with a…read morewarm and friendly atmosphere. The team is highly skilled and knowledgeable, ensuring that each patient receives the best possible treatment tailored to their unique needs. Their state-of-the-art technology and modern techniques make the entire orthodontic process more efficient and comfortable. Additionally, their commitment to patient education and clear communication fosters a sense of trust and confidence in their care. Overall, the professional yet compassionate approach of Wilson & Kim Orthodontics makes the journey to a perfect smile an enjoyable experience. I had this duplicate review in my drafts but forgot to post it and thought I'd post it anyways.

I saw Dr Gruhler for a crown after cracking a tooth while traveling. The overall experience was…read moregreat and the team went out I'd their way to accommodate my schedule and refer me to an endo when I needed a root canal. Excellent experience.

Office charged my card without providing the notice required by their own policy. When I raised it,…read morethey refused to address it and then dismissed me as a patient! Not the way for a local dental practice to treat its patients.