I just had all four of my wisdom teeth taken out here. They have great service and really nice team…read morethat work here. My procedure went a lot faster than I thought! And my recovery has been great. Would definitely recommend!

I just got 4 wisdom teeth taken out. No biggie. Except I'm 17 and have never been under anesthesia…read morebefore. In the process of scheduling it was half impossible to actually get on the phone with anyone but that's alright. During my consultation appointment they put on a YouTube video for me to watch, after I finished that a "doctor" came in telling me about these 3D x rays they apparently needed to complete the surgery and basically saying we can't see anything without them. She told me medical doesn't cover it so I'd have to pay. Cool not a big deal. Basically I drove 3 hours to watch a YouTube video and have a mall salesperson dressed in scrubs sell me on something I later was told I did not at all need. Then at my surgery appointment. Helpful office staff I would give the secretary 5 stars but once it came to the people actually working on me I have no clue how they passed bedside manners in whatever education they got. Couldn't tell you their names because no one said hi hello I'll be doing abc today. Just filing into the room and hooking me up to things. I understand when you do the same routine over and over it gets boring or maybe your just not a big small talk person but you cannot expect a patient to be okay with the fact that your about to reach in their mouth and rip stuff out and the patient doesn't even know your name? Insane. Doctor dismissed a lot of my questions like snapping at me to hurry up and just put me under. Woke up sitting alone in the corner in a wheelchair fading in and out of anesthesia sleep pretty much totally unattended. Never in my life have I ever been in such an unprofessional healthcare setting. Lady who took me back and started hooking me up was in training I guess it would've been nice if they disclosed that while poking at me (I only realized when another tech had her feeling on my veins, not at all talking to me or acknowledging that there was a human attached to the arm they were touching). Over their lack of communication and bedside manners and lack of basic patient care brought this experience to 1 star, 0 if I could. If you can avoid this place do. It's the closest place that takes medical so most people on medical just get sent here. Staff isn't worried about your wellbeing just a check. Not sure how well the work was done but I guess we'll find that part out.

This office is far superior to the other local oral surgeon. Tina answered my call and got us all…read moreset up nice and easy for a second opinion. And when I called back to say we had some issues with timing and insurance she happily helped with that too. Dr. Hickle has experience and great chair side manner. My daughter was very nervous after we had her first consult. Dr. Hickle explained everything and was very reassuring. He's more conservative so we can wait a little while before she "needs" to have her wisdom teeth pulled. Which was great news. I'm very happy I did my research after we had a bad experience. I wish I had read the other Drs reviews before I even went there. This office is what oral surgery should be.

Dr Hickle was really great with me. I am a very fearful patient and he made me feel at ease. I was…read morereferred to him by my dentist and saw him for a consult and then made an appointment for the oral surgery. Dr Hickle explained things to me & gave me confidence in him. He is very personable & has a great bedside manner. I chose to be asleep for my procedure because being awake was to stressful for me and I'm glad I had that option. I would and will recommend Dr Hickle to everyone I know.

This place is terrible. Thankfully I had a bad feeling about them and found someone else…read more I took my teen daughter in may 9 for a consultation to have her wisdom teeth removed as we were referred by her ped. Dentist. I received a bill 8/11 for $223 for the consult. No one called let me know how much they billed $366 for the consult, and on top of that the office doesn't have a scale but they put people under (apparently they just take your word for your weight) my teen doesn't weigh herself and they asked me to estimate. I was 25 pounds off. The doc wasn't reassuring and now my kid is unrealistically afraid of the surgery and no one ever called me to let me know how much the surgery would be or when we could get her on the schedule. I was hoping she could have her wisdom teeth removed over the summer but now I have to start all over with another office. I'm glad this place thinks so highly of themselves. As a parent, I can't charge them for my time but I sure can protect my kids from them. After reading some terrible reviews, I'm just lucky I felt all the bad vibes before something much worse happened.

My daughter and I both had appointments for evaluation. When the receptionist asked my name, first…read moreshe said she didn't have any appointment for me, even though my chart seemed to be the one on top of her stack. Then she told me she had no appointment for my daughter even though her orthodontist had sent the referral over which I confirmed when I made our dual appointments. The waiting room was completely filled which means they were running behind and did not care about inconveniencing their patients. We are all busy and should not tolerate people or businesses disrespectful to their patients/customers by not seeing them on time. Disaster!

I was new to this office after moving to the area several years ago. I went here because of the…read moregood reviews on yelp. The checkup and cleaning were excellent! The x-rays and full mouth 3D scans were very impressive. It was really nice to see the scans that were taken and the time Dr Freemantle took to explain everything that was going on. I'm going back very soon for another cleaning and check up.

Great . Waited only 10m. Staff was friendly and great. Got all muzzle rays cleaning and dental…read moreinspection done! Highly recommended

I would like to give 5 stars out of 5. Kamellia…read more Her work has been outstanding during the procedure and after care. Very caring and the same time very professional. I felt very taken care of. I highly recommend her to my family, friends and colleagues.

I highly recommend EZ Smile in San Raphael. They have a wonderful staff of professionals, and are…read morealways so kind and courteous. My experiences have been excellent, and Dr. Yee and Kamellia have been impressive with their skills and patient care. I couldn't be happier with their work and their welcoming attitude.

I have received periodontal work from Dr. Hollander for over 20 years, including treatment for…read moregingivitis, bone grafting and 8 dental implants. All of this work has been successful, pain free and stress free. Recently I broke an implant crown that my regular DDS was unable to get out of my jaw. He suggested I see Dr. Hollander who did the work lickety-split. This man is friendly yet highly professional and his assistant, Peggy, is both skilled and exceptionally personable. I can recommend Dr. Hollander without reservation.

I lost an old crown and elected to have an implant as it was on top of a previous root canal. The…read moreextraction and implant were accomplished in one visit, in about one hour. It was the fastest and most painless tooth extraction I've ever had. Dr Hollander is professional, polite and efficient, his office staff is delightful and friendly. The implant is recovering nicely and the crown will be placed in 4 months (to allow the implant to heal). So far the best experience I could've asked for. Highly recommend.

Finding a great dentist is harder than it should be…read more When I needed a new dentist who took my insurance--one I trusted enough for both routine cleanings and a crown--I searched my town and the surrounding area and was disheartened by what I found. Hardly anyone had good reviews. (I think it's because people write reviews when they're unhappy and stay quiet when they're not.) I want to be the exception, because Dr. Seung Lee at Novato Smiles Dentistry deserves to be found. I came in a little nervous, as most people are with a new dentist. Dr. Lee immediately put me at ease. He's a great listener, gentle, and takes the time to explain your options without making you feel rushed. He was on time, efficient, and treated me like a person. Getting a crown is not something I was willing to do with just anyone, and after this visit, I knew I'd found the right dentist. When I mentioned my Invisalign retainer, he made sure it would work with both the temporary and permanent crown--no extra charge, no big deal made of it. That kind of quiet thoughtfulness says a lot about someone. If you're searching for a dentist in the area and feeling discouraged, I hope this helps. Dr. Lee is everything you'd want: knowledgeable, kind, patient, and genuinely invested in your care.

I was promised a payment plan. I gave 500.00 at check out after learning I needed a root canal. I…read morewas hesitant to move forward due to price of a couple thousand. The Assistant Operations Manger (Sydney Morse) was very nice and printed out my payment schedule. She assured me it would be about 290.00 a month. I agreed. 2 weeks later I met the root canal dr. She was very nice. However, at check out the front office lady asked me for 500.00 for the root canal dr. I explained the payment plan. She insisted I had to pay 500.00 on this saturday. I followed up with 2 phone calls with Vanessa at the front desk re: my FRUSTRATION. She explained that someone was out sick both times. Still no call back and procedure was completed 2/7/26. Today is 3/9/26. Back office is pretty solid. Front desk frantic and not communicating well with patient. Will not recommend to other due to POOR follow up.

I was at this practice for 2 years but had a scheduling snafu recently after an issue with a crown…read morethat had to be removed and replaced due to incorrect fitting the first time. Betty is very nice in the front office.

Doctor Dole was my dentist before she founded the Healthy smiles Group (17 years in total) and the…read moreprofessional environment that she has created continues to be wonderful. I've been seen by some of the other dentists in her practice and all are excellent -- as is the staff who are courteous, kind and efficient. If you are looking for a dental practice that will make you smile -- while not trying to sell you anything you don't need -- this is the one.

I really love Wilson & Kim Orthodontics because they provide exceptional, personalized care with a…read morewarm and friendly atmosphere. The team is highly skilled and knowledgeable, ensuring that each patient receives the best possible treatment tailored to their unique needs. Their state-of-the-art technology and modern techniques make the entire orthodontic process more efficient and comfortable. Additionally, their commitment to patient education and clear communication fosters a sense of trust and confidence in their care. Overall, the professional yet compassionate approach of Wilson & Kim Orthodontics makes the journey to a perfect smile an enjoyable experience. I had this duplicate review in my drafts but forgot to post it and thought I'd post it anyways.

I've been disappointed by how much the pricing has increased over time, particularly for something…read moreas straightforward as a replacement retainer. There no longer seems to be any consideration or loyalty pricing for long-term patients. After calling around to other local orthodontic offices, I found comparable replacement retainers for nearly half the cost, and overall pricing differences that can amount to thousands of dollars for similar services. I've had orthodontic care at other offices in the past, including a more affordable practice in Novato (now retired) and Wilson, and the quality of results was the same. Unfortunately, this office now feels far more expensive than others offering comparable care. While the staff and outcomes have been ok, the pricing no longer feels competitive or reflective of long-standing patient relationships. I would encourage prospective patients to compare pricing with other offices before committing. Also, most advanced offices offer scanners instead of molds, so much more precise! And now if one loses retainer the can use scan avoiding costly old fashion mold replacement. Probably no good for $ for dentist but great for patients!

The explanation of my choices was very illuminating. Dr. McConnell addressed a problem I was having…read morewith a pharmacy, and went much more than "the extra mile." I felt at ease immediately. A rare gift for connection and communication in this day and age. The work has always been top notch. Worth every minute of the time I spent. Thank you so much, Dr. McConnell and Team!

I arrived 17 minutes late --4:17 for my 4:00 pm appt for a teeth cleaning. I received a call from…read morethe office at 4:10 saying I was late, was all ok. I answered I am runnig late but can be there in 5 minutes. I arrives at 4:17 and was told sorry, I missed the 15 minute deadline for my appointment and there would be a $100 cancellation fee. I said I am here and want to have the remaining 45 minutes of my time. I was told the hygienist had just left to go home. I have been going to this dentist office for over 16 years, never missed an appt and have never been late! They have just lost my business and I think they have become greedy! I do not recommend them -- money is obviously more important than steady and reliable customers.