Thale staff is extremely personable, and also very professional and efficient. I've been coming to Dr. Pan for years and have always had a good experience each visit! Dr. Pan is funny and kind, and really good at making sure you are comfortable. The staff in the office are friendly and knowledgeable, and it feels like I'm visiting friends when I come in (even when I have to have a cavity filled). Haha. I definitely recommend!! A+++ read more

Alan C Pan, DDS - I must be a king, because I'm getting a crown. - General Dentistry Near Me - Roseville, California

Disappointed. After reading pretty good reviews, I was excited to see a good dentist close to home. I called the office because I was having some tooth sensitivity. They brought me in pretty fast. I filled out paper, did a COVID screening then sat down with the dr and went through my teeth history. I let him know about some bluish color around the base of my root canal. We did x-rays and I had a cavity. We made an apt for a filling and he recommended a new crown. I received the quote and was surprised by the pricing. I opted for the filling and skipped the crown. I called my insurance since the crown should have been covered. They said the Dr may have upgraded the crown and that's why it isn't covered. The Dr did my filling himself and he was very quick and the shots were nearly painless. I was shocked how quick he was. After my apt, I asked him If he upgraded my crown because I was surprised by the price. Instead of just saying yes and explaining why, I felt like i was attacked. "He said you need a good crown. You grind your teeth too. I had to file your back tooth down to nearly flat. Normally, I only have to do that two or three times with patients, but yours took a long time. You have no ridges." I was offended. He was talking about the tooth that he just filled, not even the tooth that needed the crown. I've been reluctant to even go back for a cleaning. I finally swapped providers and wont be returning. read more

Finding the right dentist is tedious, time consuming, & scary! I've always dreaded dentist appointments, however, I'm so grateful for Dr. Pan and his staff! I had such a wonderful experience from start to finish! They provide exceptional customer service, made me feel comfortable, and well informed about my dental care at every single appointment. Dr. Pan is an awesome dentist. He's friendly, patient and attentive. Sandra is amazing! She is so friendly, knowledgeable, and always has a smile on her face! I called around 11am asking for an emergency appointment and she was able to fit me in for a 1pm appointment. I was able to get the dental work I needed that same day and have since gone back for several follow up appointments. Sandra went above and beyond and even took the time to explain my insurance benefits to me & in turn I was able to get a clear understanding of my dental coverage and fees. She was efficient with getting my dental plan approved by the insurance & communicated all updates to me. The dental hygienist who cleaned my teeth was also very friendly, knowledgeable and thorough with my cleaning! Dr Pan and his staff go above and beyond to make their patients feel comfortable and even make going to the dentist enjoyable! read more

We have been going to Dr. Pan's for over 18 years. He is always been professional, his staff have always been professional, and he is always staying on top of the latest technology. There was one time when my temporary crown came out. I was heading out on a flight on a Monday and an the issue occurred on a Friday night. He actually met me in the office on a Saturday morning to fix the issue. My family will go to no other. Awesome team! read more

Dr. Pan, Can't say anything negative about Dr Pan and staff. They're beyond amazing! I was refer by a co worker and I'm beyond thankful for her recommendation. I've had several procedures done here and each time I have left feeling great! They really show how much they care for their patients, their customer service is impeccable. In the past I had very bad experiences with dentists and that pushed me back each time from wanting to get my braces done by any of them. But with Dr Pan, he showed how knowledgeable he was by taking his time and checking everything from A-Z describing the procedure with such details, that gave me piece of mind and decided to go ahead and trust him with putting my braces, let me tell you best decision ever! I can't express enough how happy and thankful I am to have found a great dentist. Thank you Dr. Pan and staff you guys Rock!! read more

I personally worked for Dr. Pan for 4 years and left his practice to spend some extra time with my kids. Working close by his side for so long I know the education he has attained as a doctor shows through the quality he puts into his work for his patients. Needing a crown myself, without hesitation, scheduled it with Dr. Pan. Working in the dental field myself has given me the opportunity to see a job done, a job well done, and a job that's beyond exceptional. Dr Pan's dentistry is without a question of an exceptional job. I have a crown that I know was done with precision and is aesthetically beautiful! This is the dentist to see. No questions. read more

New I love to see Dr Pan. He is always kind, patient and funny. I relax knowing I'm in great hands. He always gives me an amazing smile. His staff are wonderful too. Thank you Dr Pan WOW! Another great check up with Dr Pan! I really appreciate how approachable he is and how patient he is. Dr Pan has a gentle touch and great skill. Thank you Dr Pan for helping me and my family keep smiling. Amazingly happy and helpful staff! Thanks! read more

I've had really awful experiences with (different) dentists in the past, so I was reluctant to go back for a few years. However, my experience with Dr. Pan and his staff was nothing but fantastic - they truly made me feel comfortable while I was there! Aside from that, Dr. Pan was very upfront about everything. You could also tell that he cares about his patients and he loves what he does! I found out that because of previous dental history my jaw is rotating slightly, which he was able to demonstrate with state of the art scanning technology (it's pretty amazing to see your skull up on the screen!). Instead of giving me an ultimatum about what to do, we spoke about a few different options and he said that he would research others. He also explained to me why this had happened and that it wasn't my fault, instead of just leaving me with no reason whatsoever. Everything was very clear and upfront, and I'll be back for another cleaning soon. read more

I'm a retired dental office manager, in dentistry for almost 30yrs. When you walk into Dr. Pan's office you know you're in an office that cares. Dr. Pan is conservative and proficient in his dental skills. You can trust him with the whole family. I had a crown replaced and instead of having to wait 2 wks. with a temporary, Dr. Pan made it in his office and I walked out with a beautiful crown the same day. You get dentistry with a gentle touch. The staff treats you as family. I would never recommend a dentist if I didn't have complete trust in their skills and the compaction for the patients. No surprises. Just honest dentistry. read more

Short staffed. Dr Pan appears to be a very caring doctor who tries to do it all. A professional dental office would hire multiple professionals to provide customer care. Dr. Pan eliminates hiring staff to attempt to juggle his patients trying to do EVERYTHING including basic cleanings. This type of practice only benefits him it does NOT benefit the patient. Especially, when his dental assistant is not very caring and lazy. The patient is left feeling there services were not complete. However, the front desk receptionist Brenda is welcoming and helpful. read more

I have been going to Dr. Pan literally my whole life and I have no complaints. The service is great and the staff is friendly and professional! :) read more

We were referred to Dr. Pan and are so great full we were. Our 8-year old son saw a previous dentist and they did not do a good job at all except for their referral to Dr. Pan. The previous dentist told us that they could strap him down to fix his cavities...Dr. Pan asked us why were were here to see him and wonder why the other dentist referred us to him. We told him that they said you could strap him down because he is handsy... Dr. Pan immediately said O No we don't do that here. That was good because we were not down fin r that at all. Dr. Pan sat us all down and explained what needed to be done and what our options are. I fact he said our son had 8 cavities and not 6 like the other dentist told us. Everyone on his team is amazing. Exactly what you hope for in a medical team. Happy Positive and some of the best communicators in the industry. They walked all of us through the process and that helped put our minds at ease. read more

My whole family has been seeing Dr. Pan for years. He always makes seeing the dentist a surprisingly comfortable experience. He invests in his passion to provide the best care by always having the latest technologies. I've always hated taking X-rays in the past when I had to bite on those large uncomfortable films, but Dr. Pan uses a much smaller and electronic bitewings. That's been good for me AND my children. He also has the technology to design, create, and modify crowns right there in the office. So, there's no need for temporary crowns and 2nd trips. His assistant, Amanda, is personable, knowledgeable, and great with young kids. Dr. Pan also has a hygienist in his office so we never have a problem with getting in for appointments. We couldn't be happier with his care! read more

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This is the best dentist in Roseville CA! We have been going to see Dr Pan for almost 10 years and we are very satisfied with the attention to our tooth health and highly recommended him to all our friends and family!! The best part is that you don't wait for crowns, Dr Pan makes them in house! read more

Dr. Pan is absolutely amazing. I've had the worst experience with dentists before and I was lucky enough to find his office. I've been a patient of his for over 3 years now and definitely satisfied. He changed the metal fillings that a previous dentist put in, into pearly whites. His staff is also extremely helpful and always go over on what to expect with the charges. There's never a bill that hits you by surprise. Dr. Pan makes sure you're comfortable and explains exactly what he's doing before hand. If you're in search of a dentist who genuinely cares about your well being, I highly recommend Dr. Pan. read more

I've taken my family to Dr.Pan for about 10 years now and his office has been wonderful. He is knowledgeable and very gentle. He's the only dentist my kids know and they never react negatively to their office visits. He's a great choice for the whole family. His hours and location are very convenient. His office is very clean and comfortable as is his procedural area. We moved about 20 minutes further away from his offices a few years back and it's worth every minute to get to him. His staff is the best and they will make every effort to ease any issue I would highly recommend him to anyone. read more

DO NOT GO HERE!!! My wife and I came to this dentist because our ins changed and Dr Pan was recommended. First of all this office is very expensive and OVER PRICED. Second, right away he started to push for my wife to get 3 crowns. We went for second opinion and were told that that treatment was waaaaay too aggressive. In fact she only needed two fillings. Thirdly, I got a filling in wrong tooth. I went in complaining of pain and that problem was not addressed until I started seeing our current dentist. Overall these people will want to do very aggressive treatments to overbill you and your insurance. NOTE TO BUSINESS: if you are already digging through records to find out who I am it's called a HIPA violation. read more

Dr Pan's has always been very helpful and gentle fixing my teeth and night guard issues ever since I was referred to him few years ago by Dr Chen in Capital Periodontist Group in Roseville. The assistant (Patrick) at the front desk was also very kind and provided with superb customer service by offering advice to cancel my own dental plan so I could avoid paying extra unnecessary expenses while I got dental insurance from my husbands's plan. Dr Pan is highly recommended for his knowledge, skill and service. read more

Dr Pan and his office is the best!! He and his staff always give the best service, make us feel welcome and guide us in dental care. Thank you Dr Pan!! We have been going for over a decade and would recommend him to anyone. read more

Dr. Pan and his assistant are a well oiled team. Very personable and direct with what is needed. He will never up sale you on products you do not need and tells it like it is in a very kind manner. Best Dentist I have ever encountered in 30 years!! read more

Never again. Too much turnover at the front desk. The person there now is a real jerk. Has no consideration for the patients pain or needs. I would not advise anyone to go to this practice. Many more better ones out there. I switched and I'm glad that I did. read more

Best dentist ever! Dr. Pan is very knowledgeable and informative. I love his expertise in ortho treatment in house. Dr. Pan and his staff are amazing. Every time I have questions or concerns they go above and beyond to make sure they help with finding the answer and that I am comfortable when I leave. The attention to detail here and service is beyond amazing I highly recommend if you are looking to change dentist or for ortho care Dr Pan! read more

Dr. Pan and his assistant, Cora are absolutely amazing. I'm a major dental phobe and as a result hasn't seen a dentist in several years and had cracked teeth from grinding them in my sleep. I was absolutely TERRIFIED to have my mouth looked at and worked on. When I came in, the front end person, Sandy, was super comforting, made sure I had some water and stayed as calm as possible. The wait was very short and as soon as I met Dr Pan and Cora, my nerves were calmed and I felt safe. Both of them were fantastic and made sure I was okay and comfortable every step of the way, consistently checking in on my anxiety and reminding me to breathe, as I often accidentally hold my breath when nervous. Any time I showed discomfort, we stopped and made sure I was okay to continue. If you're dental phobic, I couldn't recommend a better place to go. If you're not phobic, I still couldn't recommend a better place. Despite my struggles, they were still able to be very thorough, which is something I've struggled to find in the past. So take it from someone that used to faint just walking from their car to a dental office because they're so phobic, these guys are as good as it gets. I cannot begin to express my gratitude towards them and the above and beyond extra effort they went through to make sure it was as positive of an experience as possible. read more

If you are in the Roseville area and need a dentist, go see Dr. Pan. He and his staff are awesome. His chair side manner keeps me calm, and he always explains what he is going to do before he does the procedure and gives a clear explanation why. I recommend Dr. Pan. read more

One of the best dentist and office I have been too! Staff is amazingly nice. The atmosphere is welcoming. My exam and clean went smoothly. I really have nothing to complain about. Honestly can't wait for my 6 months checkup. read more

Awesome awesome dentist and office staff. Dr. Pan is gentle and always ensuring that you will be comfortable from start to finish. He is very honest and if you have any questions, just ask. He is more than happy to answer those questions. The staff is very kind as well and welcoming. I've been a patient at Dr. Pan's office since 2008 when I first moved to California and bring my whole family here. I've been to 3 other dental offices growing up (I'm 32 now) and Dr. Pan is my favorite. read more

After having troublesome dental experiences from childhood, Dr. Alan Pan has cured my dental phobia. I've been with him for 3+ years and can't say enough good things. No more white knuckle experiences. read more

Dr. Pan is great! He is patient, very thorough and always does great work. He sees or whole family, toddler, teen and adults. My toddler loves him. We debated on going to a pediatric dentist but we couldn't be more happy with Dr. Pan. The staff is also very helpful and very easy to work with when making appointments. read more

Dr. Alan Pan has been our family's dentist and orthodontist for the past 5 or 6 years. He is extremely gentle and kind. But the best thing I can say about Dr. Pan is that he is truly an artist. Dr. Pan straightened my oldest son's teeth, my teeth, and is currently seeing my teenage daughter through her braces. A first rate dentist and orthodontist. Highly recommended! read more