I have purchased The Olive and The Grape's vinegars & oils when they had a Kamm's Corner's location…read moreand then at the Westside Market and wow! Great to have in as staples in your cooking and awesome gifts. These are excellent products and how great to have these right here in Cleveland. But sadly, it really doesn't matter what you sell if your customer service is dismal. Despite great products you might as well NOT buy these unless you want that to be a 1-time experience because after that you will *NEVER AGAIN* be able to get them. The Westside Market inventory is very limited and the clerk there clearly is neither invested in the product or knowledgeable. The answer always is to stop my next time or the next week but the next week nothing will have changed -- same limited inventory, same lack of explanation. My most recent visit he told me I should call the Mentor store or email them to get the product at Westside Market. But guess what -- emails to the website are *never* answered. Calls to the store during the hours listed on the website, *no one ever answers* and when you leave a voice mail you will *never* get a response. The website does say they now have an online store but most of their products are not listed and the *website is non-functional* -- links do not work and you cannot order products. So there you have it! This is a business that has missed out on the very basic tenets of running a successful business -- valuing your customers new and repeat. It's looking to me that this is a business looking to file for bankruptcy in the near future because if you can't provide the product you sell then really, do you have a viable business? If you can't maintain your customers who want to buy your product then do you have a viable business? Rhetorical questions. Seriously. Rhetorical. I wish I could say "run, don't walk and buy these great products" but instead let's go with, "fool me once, shame on you, fool me twice, shame on me" (never mind that I've been fooled many more times than twice!) Bottom Line: Don't bother with this business -- find another locally owned business to give your support and your money. The End -- and it isn't a happy ending. REST IN PEACE, The Olive and The Grape.

Go get a bottle of their Liquid Gold ($18) to transform any salad/dish instantly! It is a mixture…read moreof premium olive oil, a 18 year old Balsamic Vinegar and herbs... Absolutely amazing! If you thought vinegar was just vinegar... which admittedly I did before discovering this place - your entire outlook on what you can do with Oils and vinegars will be changed! The place has an amazing selection of Balsamics and other vinegars and amazing oils for dressings, cooking, etc! Try it out!

Stumbled across this cute little store while I was out running errands. I love all things spicy so…read morethis is right up my alley. The cashier came out as soon as we walked in and greeted us with a friendly smile. There are so many different hot sauces, rubs and spices here I didn't know where to start first. I just window shopped this time but I will be back to purchase something soon!

This popped in an email and I realized I have never left a review for Chilli's Fire Pit. I have…read morebeen going to Chilli's since right around the first year they opened (Don - help me out here - early 2000's?) Don (and sometimes his better-half wife) man their store. If you are a diehard chilli-head Don will will talk to you as much as you like about "heat". He is great to point out new products or offerings that he think will fit your bill. I venture out from the far westside area (Rocky River) so I make the excursion only a couple times a year and I'm always spending near $100 worth of products (Don, why do you entice me?). This is one where the 5 star rating is more than justified because it is such a unique store. They have spices and rubs that are flavorful, some hot but many not spicy. Their main emphasis is bottled hot sauces but they also offer a variety of many salsas (mild to XXX-hot, bbq sauces, mustards, a little apparel, a few "pepper themed" knick-nacks, candy, etc. I strongly recommend a visit in to see if your spice nitch is covered.

This place is an Iconic butcher shop. From the fresh turkeys at thanksgiving to all of their made…read morein house jerky's & meat sticks. Great quality at a fair price. Their Saturday brats are AWSOME!!!! Reminds of old school butcher shops Staff is always friendly & helpful for me. Sounds like some Karen's & Kennies have been leaving unfair reviews here. We love you Barb & Patty!!

Fantastic place with awesome selection. Just great people willing to go the distance to get random…read moreitems I ask for as well

My mom used to go to Rudy's regularly. They knew her by name. I hadn't been to Rudy's for years…read moreas I moved out of the area. I was reminded about Rudy's by my son who gets a lot of meat here for smoking in his smoker. I've been by twice and the first time was just so so. My problem was that I didn't order ahead.! The great thing about this place is they are busy! It's a popular place! There are guys in the back butchering and cutting up meat! It is pretty cool to watch! This is truly a homey place and I can see why my mom visited for her meat needs and she ordered ahead! When you walk in, you can tell there are a lot of regulars. People take numbers, get their meats, have conversations. A nice and welcoming vibe. I ordered an Easter Ham from David. He was great in explaining the difference between bone in, boneless and cooking differences. I did a boneless sliced ham and it was perfect for my own glaze. Everyone enjoyed and the ham itself was good. Not salty or fatty. I will definitely be back and if there is something specific I want, I will call ahead. They are really great and I highly recommend!

Rudy's is the butcher that I've been going to since I was a kid. Not much has changed! They still…read morehave that warm, inviting atmosphere. That wonderful smell of something good and homemade in the air. They still do almost everything in house, right there in front of you. And the employees are still really pleasant to deal with. If you want quality, you go to Rudy's. And don't forget about their sausages! Grateful that these guys are still around. 1000% recommended!

Great place for all your fresh vegetables and fruits and some flowers. Bulk items for canning or…read morefreezer.

Amazing fruits & veggies & there's a bonus the older gentlemen who checks you out at register (not…read moresure of name) is just the sweetest most welcoming person ever! Amazing & plenty of choices for all kinds of vegetables & fruits plants ( etc etc ) which is too few far and in between around these neck of the woods. TIP::: there watermelons the sweetest juiciest tasting one I may ever of had (being not in season too just wowed me!! The younger gentlemen with dark hair also is very kind and helpful. He helped me pick out a cantaloupe as I never knew how to pick the "good ones" which earned their very own bragging rights as well !!!

Great place to get fresh herbs and spices. I like to experiment with recipes but don't want to…read moreinvest in a large grocery store container of a unique spice I may never use again. I can buy just what I need. I like the fact that my products are fresh. Staff is very helpful and friendly.

Come here to get health foods and supplements from a local business. Heartland is a small store but…read moreit has a lot. It has tons of supplements and vitamins. Foods include many interesting protein bars. The prices are better than many other places. Food is my favorite thing to get. It has all kinds of meal replacement bars, which are convenient to eat if you're in a hurry. These include lots of good looking protein bars and things. It's about $2 for a protein bar. They also have all kinds of balms and ointments. Come here after getting bit by mosquitoes. It sells some of the best ointments that soothes the skin. They have lots of cruelty free products completely safe for you. Also come here to get supplements. They have tons of protein powders and vitamins. It's about $30 for some containers. The prices are pretty good overall. It has so much to choose from. It's amazing this small store has so much. The staff is also very friendly and knowledgeable about products.

Owner was very knowledgeable of products in the store. Pretty decent selection to chide from as…read morewell.

Wonderful customer service. Unique store with great gift ideas! Great selection of teas!read more

such a nice lady works here. she had a nice convo with me and recommended several crystals to me…read morebased on something i shared with her. such a lovely, nice lady. didnt rush me, & answered any questions i had !!! i would 10000000% go back

Excellent sandwich's & pizza the meatballs are delicious…read more Very friendly staff. The smells are so authentic Italian.

I used to love their Wiseguy sub but it seems there is a meatball shortage since they seem to be…read moregetting smaller and cut in half. I guess you need to spend $3 for more meat.