We called Steam Line to come out to our home to strech our carpet before we put our home on the…read moremarket... we called at the last min/same day... for an appointment later in the evening after the work order falling through with another company. Ruslan from Steam Line came out and fixed our carpet... our carpet was obviously poorly installed. Ruslan, literally took the time to explain to us exactly how our carpet was initially installed improperly.. he explained to us exactly what needed to be done and how it needed to be done... he even showed us and explained to us the difference in the quality of the material/tape that the builder used to install and keep our carpet bound together vs the material/tape that Steam Line uses. He told us what to look out for and be aware of once the contractors that the builder uses at new build start laying our floors and carpet down. He was very informative and extremly polite. I was about to offer him dinner... we were so appreciative... but I did know if that would be appropriate. Lol I actually wish that we could call and ask him to come look at the floors in our new build before we close just so that we know that the floors are approved and certified done correctly someone we trust that knows what they are doing and will actually make sure that the floors are done correctly. Our carpet is extremely flat. Flatter than it was when we built the home three years ago. It looks great. It looks so new and so fresh that I almost want to stay in the home. Almost ;-) he did an awesome job and it made me so happy that we do not have to replace any of the carpet in the home.

I needed to have the carpet in my apartment professionally cleaned prior to move-out. I arranged a…read morecleaning with SteamLine. Communication with the company during the process was easy and convenient. I was not present during the cleaning. But, when I returned to see the result, I was very impressed. The carpet looked fantastic. SteamLine cleaned every inch of it. I will definitely use SteamLine again and highly recommend them.

We could not have had a better experience with Action Carpet Cleaners. The service reps over the…read morephone were helpful, accommodating, kind and professional. They even went out of their way to fit our last minute service in. They also offered a military discount and were competitively priced with other local vendors. Thyler was the gentleman who came out to clean the carpets and could not have done a better job. He was personable, quick and professional. If we ever move back to the area, we would definitely choose Action again!

We have had Action carpet cleaners clean and freshen our large area rug for many years. They do a…read morefantastic job and are very aware of furniture and lamps. Our carpet always looks brand new after each cleaning. The technicians and office folks are very knowledgeable and have awesome customer service.

We have lived in our home for almost six years and never had the carpet professionally cleaned. I…read morehave done some touch up myself twice a year and was never completely satisfied with the results. My wife and I are the type of couple that researches a vender and reads reviews before making a final decision. Previously we have been customers of a well known company but never experienced the level of customer service or the final result that we received with Neighborhood Carpet cleaners. By far the cleanest I have ever seen the carpet since we moved in. I highly recommend this company. Veteran owned and a local company that takes pride in what they do.

Excellent and thorough work cleaning carpet, rugs, and furniture. They were sure to work carefully…read morearound larger furniture and objects and were communicative from the point of making the appointment, to asking questions when needed during the work, and walking through the job at the end. The carpet looks like it had five years given back to it. We'll definitely hire them again for next year's cleaning.

Chris and Glen were awesome. I called to schedule an immediate appointment and they were able to…read morefit me within two days. Their customer service was excellent and the workmanship was superb quality. I plan to use them again for my carpet and upholstery needs. I highly recommend AllStar business.

Great service by owner Glenn and professional help by Austin. They did a quality job removing pet…read moreurine on a 20 year old wall to wall rug and gave new life to a nice home. Grateful for their service with a smile. They are the real deal and worth their asking point.

I just moved into a new house. I hired Robbie to clean the clean the carpets. It was so easy to…read morereach him and get a quote. He came within the time window he gave me and was very friendly and professional. I'm very happy with my carpets they look and smell amazing! would gladly use his services again!

Robbie was fantastic! He did a great job on our carpets today and we will absolutely be using his…read moreservices again! Very helpful for pet stain removal & odor. Thank you so much!

I used to love this company. But their customer service sucks. I was sent a text the night before…read moreto confirm my appointment for 8-1030. After I confirmed I received a text asking if I could do 1030-1. I said no 8-1030 is better. So come 1030 still no call from the technician I called the company and they said he's still far away from u and won't be there until 1pm. They said they were busy and got behind. I'm sorry if I'm supposed to be one of the first appointments how do u get behind? Also isn't it interesting how they went ahead and pushed my appointment back anyways after I said no. The lady on the phone said there was nothing they could do but give me $10 off really $10 off of $173. That's ridiculous. You shouldn't have sent me a text saying one time and after I confirm it ask if I can do later and we're told no then do it anyways. You should've stuck with the appointment time that was confirmed and made the other one later. That's is bad business practice. The lady on the phone was not very personable and was gruf. UPDATE The technician called me after I left me review and told me he was less then 20 minutes away. He was very polite, funny and a great assest to the comgruff. I changed my review from 1 star to 4 because of him ONLY.

The service was the worst I've seen in YEARS. Do NOT use this. They didn't clean my carpet, they…read moregot it wet. I cleaned it after they left, and my personal cleaner did a better job! This is absolutely ridiculous, especially considering that I did a better job with a machine 1/5th the cost of this service. The guy cleaning even commented that he didn't know how to clean the edges of the carpet where the wall was.... isn't that what I'm paying you to do? I'm calling to get my money back. Will update if all goes well. I especially like how they paid to prevent my review from being recommended?!? Great business practices. Could have messaged me to resolve the problem, but it looks like buying some resolve would do a better job!

This was my first time hiring a professional carpet cleaning service. We were moving out of our…read morecondo and decided to book a cleaner within 2 days' notice. Jason responded to me promptly and showed up on time. He was both professional and quick. He went above and beyond by cleaning the bedroom carpets. Jason also offered to help me carry boxes to my car. His price was very affordable $150 for 2 bedrooms, 3 closets, and a large living room. I reached out to Jason a few hours after the job to ask for a receipt, which he furnished without objection. Jason travels within the DMV + PA area. I highly recommend him for move-in or -out services and will plan to arrange for him to come do a deep clean for my current house. Thank you, Refreshing Carpet Cleaning!

Wish I could give more than 5 stars to this amazing company! Mr. Steve Harkins was very responsive…read moreand easy to get in touch with. He got back to me immediately and was extremely professional. I recommend this company to anyone that wants to refresh their current floors or get a deep clean. IES communicated with me throughout the process to include arrival time and checked with me throughout the process to ensure I was satisfied. My carpets have never looked so good. The work was not only spectacular the price was amazing. Please give IES a call today, you will be amazed what they can do for you floors! IES is now my go to for my floor cleaning needs, I will continue to use them for future endeavors.

We were referred to Dan by Gail Nyman of ReMax United Real Estate in Dunkirk, MD when we had some…read moreblood stains on our beige carpet. First we tried some home remedies (bad idea - actually helps set the stain, as we later learned) and then Dan came to our rescue. The neat part about dealing with Dan is that he will tell you right up front if he thinks he can't get the stain out. I like that honest, forthright approach. The reality is, however, that he CAN get out most stains. Great service, great guy. Brooke & Ann Kaine Owings, MD