We came for a birthday party. Food was great! Would be 5 stars if the server was able to come by…read moremore often for drink orders. She seemed to be upset when we went to the bar to get our own but didn't come by often.

I went to El Mazaj from a friends recommendation. The food and service (ask for SueSue) was…read morefantastic! We dined for three hours. It was a truly amazing evening. Make sure you go hungry, and take each course slowly, or they'll be rolling you out of there. We topped the meal off with a little baclava (yum). Best Lebanese food in the city. It served family style with appetizers and then barbecue. With choice of meats. Try it you won't regret it.

Service was swift and hookah we ordered was smooth. We tried the strawberry margarita by starbuzz,…read more5 stars! I will be coming back soon.

Place was hard to find, but im happy i did. Great service! Great hookah and vibe was unreal! I'll…read moredefinitely be going back.

Definitely an OG when it comes to Shisha lounge in Ottawa. It's always going to be busy especially…read morewhen the temperature is warm so be prepared to wait. During the winter, the patio is closed. Once inside I found the area closer to the entrance to be calmer and quiet. Further inside, it's loud, plenty of smoke and a little congested. The place has gone through renovations throughout the year, it's a lot more modern this recent time I visited. There was only 1 washroom if I'm not mistaken, there was a line ups. The service was fine, we did have to ask a few times for things but they were nice and apologetic for the wait. Beside desserts, there isn't food available, I did see a food truck outside so they allow outside food. You can also buy nuts from the counter. The shisha is priced accordingly $20 with various flavours to choose from. The coals were replaced in a timely manner as well. AODA: barriers in place (stairs) inside.

nice staff and chill atmosphere. would give it a 5 if it had some music playing. Other than that it…read morewas nice

Payment structure was hard to understandread more

worstttt fucking place ,I called 3 times to reserve a spot the guy who picked up the phone was so…read morearrogant ,excuse my french but rude as fuck like I am begging him to give me to provide me with the service i am paying for????!! .This idiot was asked by diffèrent numbers if they're open and made me and my friends pay 40$For an Uber only for him to say it was closed and when I specifically asked him if they were open before I went .every shisha place in ottawa has its issues but this is the worst shit I v experienced so far in this cityI don't even do reviews but homie even dared to say " r u really gonna argue with me rn ?" PLEASE ANSWER THE PHONE PROFESSIONALLY OR HAND IT TO THE PERSON THAT CAN OR JUST CLOSE THE DAMN PLACE damn ITs NOT THAT COMPLICATED!!!!!

The food here was great and we were glad that they were open late. We got chicken shawarma and…read morebaked salmon à la portuguese and it was fresh and delicious.

This is THE WORST place ever. The owner cussed us out when we asked to have our shisha exchanged…read morebecause it was burnt. They use cheap equipment and don't know how to properly set up a shisha and their customer service is absolutely horrible. The waitress doesn't speak proper English and the manager/owner basically kicked us out and said quote "I don't fucking cafe, don't pay and leave."

So I'm not one to really write reviews but thought it would be nice to shed some light on this…read moreplace, Being a shisha smoker, the place was a nice change from my garage / backyard. Place inside has some nice décor and seats were okay. In regards to service, it was horrible. We were a group of six guys and I'm not sure why the waitress couldn't write down our order instead of screwing it up ... They were out of nuts and certain fruits for smoothies on a Saturday. Yep your busiest day !!! Also, waitress and owner were smoking in the front of the restaurant which is just wrong, especially since they came in and never washed their hands. I witnessed this four times while we were there. Yes it is a Shisha place and everyone is smoking but they are handling food ....Bay Rock managers, take a second to clean your booths and chairs, the ash from the coal is disgusting and obviously I know you never wipe down the leather. Hope this helps you out in improving your business but I won't return for sure.