I called & made a service request for a possible plugged pipe from my garbage disposal to the…read moredrain. Sure it was something I could have done myself before several different physical issues, but Shawn was more than happy to handle it. Shawn was right on schedule he stated, took care of it in about 15-20 mins. Value is in the eye of the beholder; I was perfectly fine with the cost since I'm 17 miles north of Lansing, & it was handled competently. Thanks Shawn!

Went out of his way to accommodate my time frame. Meticulous in solving the drain problem. Call…read moretook longer than usual but still gave me quoted price. Very satisfied.

Jeff and his team are absolutely amazing! They have been patient with us as the rest of our project…read moredragged out for almost a year. When we did notify them that we were ready for their service they came out within 3 days and got it done in 4 hours! They were friendly and professional! Then when we received our bill we were well under budget! We will 100% recommend them to anyone in the future.

Everything about our experience was amazing! Jeff came out the same day we called about our septic…read moreissue...after hours...to give us an estimate. The job was set for Friday (2 days later due to existing work he had scheduled which was sooner than we had hoped) He finished a job sooner than anticipated and came to fix it today (Thursday). The cherry on top was the job came in under budget! Could not be more happy or satisfied with the exceptional service we received at a price that was less than expected. Thank you so much Jeff!

very happy with the level of customer service provided by Kincaid Septic. Very prompt to our…read moreinitial pump out request. Noticed that the tank was in need of service. Provided a fair estimate of cost and scheduling. Called ahead of arrival. Work was completed with an eye to detail, on time and on budget, clean up was thorough. Provided a level of customer service that - sadly - you rarely find anymore. I Highly recommend Kincaid Septic!!!

I can't tell you about prices, I didn't do enough searching to give an honest opinion on that. I…read morewas given an accurate and honest price right up front, so there is that! But Kincaid's could show up in a timely manner, on a Saturday, and did show up on time as promised (with a 'heads up' phone call). My septic tank was cleaned quickly and thoroughly, and the person who performed the cleaning was pleasant and taught me some things about septic tanks and fields! My second stage filter was cleaned out and the site was left clean. I have used several septic services over the years (many not in this area), and Kincaid's was the best, most complete, and most well mannered. I highly recommend this service.

I had a problem with my sump pump the day before, it was making all sorts of grinding noises. When…read morewe went down to the basement, we saw that there was water and the sump pump really needed help, to be repaired or to be replaced. George, the serviceman, laid out all the options that I had and what would would be done for each and then I chose the one that I thought was the most appropriate for this problem. When he finished, everything looked great and the dehumidifier which was emptying into the sump pump was put back in place and worked correctly.

Do not use these people for anything ! Once upon a time they…read morewere a great business. now: They are sloppy, unprepared and do not do quality work. I waited many years to have my bathroom replumbed. Now my bathtub leaks water and my sink fixtures constantly comes loose. Negative any stars.

Awesome service. Kitchen sink drain plugged... couldn't get it with my cheap snake kit. Nate came…read moreout and only took 5 minutes before he had it draining freely. Experienced, knowledgeable and very easy to talk to. Excellent Service!!

Awesome to work with, did a great job on our black water tank. Will call them again for any…read moreplumbing issues.

Dane called me right away to solve my issue and advise me on how to proceed in resolving my septic…read moretank issues. Prompt and Professional. Highly recommend.

Aaron took very good care of us. Very timely from Dan's septic services was very pleased. Will…read morecontinue to use him from here on out definitely a five star company.

I guess I had high hopes because they have such a good reviews from neighbors and Facebook I wish…read moremy experience was the same When they arrived the lead plumber didn't have a professional attitude. when they went to start working they realize their hose was frozen (it's winter should have had it covered to keep it warm) so they ended up having to leave to go buy a new one took them about 15/20 minutes once they got here they turn on their water pressure cleaner but that was having issues holding pressure They did find the problem with there snake and pulled out a bunch of nastiness but they had to leave once again to go get a shop vac from there storage unit to get the water out of my toilet once they got here again after another 30+ min gone they finally figured out what was wrong they got to my home at 8am and didn't finish till 12:45pm These techs need a lot more training they wasted a lot of time trying other fixes before going back to the bathroom we where having the issues in. Only positive is the owner is very responsive and picked up his phone every time I called. All in all will probably not do business with this company again.

Stay away from this company. This guy Travis is a scam, he showed up to the jobsite, requested an…read moreadvance to pull permits and never showed up again. Whenever we reached out he made fake promises and continued to lie. We asked after the fact and realized Travis is being sued by multiple companies for the same reason.