We went to the Orpington branch. We ordered a sharing platter for 5-6 people where there was 5 of us so we could try a bit of everything. When it came there was 2 pieces of chicken shish and 2 pieces of lamb shish amongst the cheaper cuts like 4 chicken wings, 4 lamb ribs and kofte. It wasn't enough to share amongst 4 people let alone 5. When my wife politely told the owner we couldn't share the shish as there wasn't enough, the owner got into her face and replied "you don't get 1 piece of everything per person on a platter you get a few mixed things, also there is 10 of you trying to eat out of the platter for 5-6 (when clearly there was 5 of us) and you've come here to eat so just eat and don't cause trouble". We all couldn't believe how the owner spoke to us and my wife was so upset she couldn't eat her meal. The staff was also rolling eyes at us for order tap water. We just calmly continued as we were there for a birthday with other family.
When it came to the bill not only did they still charge for my wife's meal which she didn't have, but we found quite a few items that were added on which we didn't have. Items added on were removed.
If you still want to dine here be aware of the bill and what you have had as it seems they rely on people not to check it. read more