AKS construction was hired to install our pool last year. We were super excited because finally they were going to be able to be in our area. We had heard so many great things about the company owner, Erik. How he cared about his company and how he took care of his customers. Unfortunately, Erik was not available due to some circumstances so Sean and his crew took care of our project (a very expensive project let me tell you).
To make the story short, the project that was supposed to last two weeks lasted almost 6 weeks. And it wasn't because of our fault or inspections or anything like that. What we wanted was to finish with the project, the sooner the better. So, I would contact the city to come and do the inspections right away, but still AKS would take longer and would blame it on either the concrete company or waiting to hear back from us, as we were in charge of contacting the city to come and do the inspections. We honestly feel that they took advantage of us as we are a younger couple that didn't know or have an experience dealing with contractors and big projects like the one we got done. For example, the company that they hired to do the concrete around the pool, did extra concrete to our backyard charging us over $15,000 this is in addition to what the company AKS had paid the company for the 3 feet around the pool. That was a rip off!!! If you were to see the finish of the concrete, the edges, the level...it's awful. We contacted Sean to see if he could help us figure out the issue with Castillo Concrete Services and all they did was blame the issue on each other, Mike (concrete guy) said we got what we paid for, because I didn't want to pay $900 extra for stamped concrete he had to do the salt finish which is now breaking every time we wash it. He said he had to charge us extra, because AKS didn't dig enough dirt or they dug a lot and they had to take all the dirt out . To this day, we haven't had neither AKS or Castillo Concrete Services back at our house to inspect the awful job they did to our back yard. Please don't let this happen to you, especially if you are trying to have a nice backyard at a very expensive price, and contractors only want to screw you over. I definitely think they just did it to us as we were not experienced enough with big projects like this. We opened our nice backyard to AKS and Castillo concrete services and they left it trashed, and our driveway concrete cracked bc of the semi truck going through several times.
To this day the project is still not done, why because if they were to take all the dirt out (from digging) they were gonna charge us additional $1500 per load.
Unfortunately, this was a bad experience for us, we hope its not for other costumers. read more