Cpt. Mo took great care of us in the beautiful limo sprinter, would definitely recommend Royal…read moreTransport!

From the owner: 24x7 local limo transport Fast, clean, professional…read moreServing: Cleveland, Akron, Canton Royal Transport provides fast, professional high quality transportation services in luxury SUV's with 24x7 service.

Called Orange Cab day before appt. Was told half hour would be enough lead time for pickup…read more Called day of and asked for 2:20 pickup - they didn't show. Called them and told we're working on it. Waited til 3:00 which was time for important doctor appt. and told again: we're working on it. Missed appt. and so canceled. A very sick man stood in his garage waiting from 2:15 til 3:00. - of course we will never call this company again.

Do not use this service!!!! I use some cab services, as a…read morelast resort, as they tend to charge more than Uber and Lyft. However, what I was charged is pure robbery. For one thing, when I asked him how much it would cost on the phone, before booking the ride, he said the 9 mile ride would cost $38 which is insane, but I was desperate, so I complied. He asked if I wanted to add a tip to the card prior, as I told him I would cash tip, upon drop off. Fast forward to the part where I get dropped off. I realized, when we stopped at the gas station, for coffee (I was in there maybe 3 min) the driver, (drives a Lexus) stole my $120 yoga pants and $80 sweatshirt. That isn't all if the loss I suffered, until I saw on my bank statement a charge of 68$ from Square Zone Taxi (Says Orange Cab online) Oh, I tipped him 10$ cash, as a thank you for getting to me quickly. I'll give him that redeeming fact...He did get to me rather fast. Yet, he prob realized how much money he can make in booking me, considering his plot to lie and steal. So in total, I took a loss of $68 for the ride $200 in person items $10 cash tip $278 total for a 9 mile ride. Of course he won't take any of my calls. Something else; when we were driving to the destination, he took a call from someone attempting to schedule a ride, he told the caller he would be there in an hour or so, then hung up and laughed out loud saying, "I ain't gonna pick that guy up" So apparently, he's in business of scheduling rides with no intention of doing. Super professional!

Joe Knight was referred to us by our hotel manager in Canton, OH. We needed a ride from Canton to…read morethe Cleveland Airport the day we left. We had 6 people including 2 kids and a lot of luggage so we needed someone punctual, reliable, and a big car. Joe was on time with a spacious minivan and very kind and attentive. The ride was comfortable and seamless. Our two year old was loud and it didn't phase Joe which we appreciated. He accepts credit card on his mobile device which is very handy. If you need a car service in the Canton-Cleveland area, ask for Joe. He also mentioned he does a lot of work with NFL players during the HOF ceremonies each year.

Joe and Darla are so amazing they are the only transportation i will call very clean friendly…read morefamily people the ride is always nice clean and smooth i love these people

Called for 2 days to schedule a sunday ride to work. No one ever answers, recorded message says use…read moretheir app, which is nonexistent, or use website to send a message. Never heard a peep. Facebook page says send message, still have not heard a thing. I would think a taxi service would have better customer service or at least answer calls/messages/emails.

Terrible. Booked for them to come over yesterday at 4:30. 4:40 rolled around, and no one came. I…read morecalled to ask why, and they said they had no record of me calling. Had to send a driver last minute, causing me to be late. Almost missed my flight. TSA had to confiscate my deoderant and shampoo because I couldn't get my bags checked properly all because this fucking idiot didn't keep my reservation. Last fucking rate. DO NOT USE. He sould be working at a KFC, not running a business.

A few years back, first time in Ohio. Wasn't able to get Uber in the area I was in. Quickly…read moresearched online and found Mike. Almost late for my flight, luckily Mike was able to pick me up from my hotel after his previous customer and made it to the airport in time!

Early PU this AM at 5:45. Mike a few minutes early and got us to airport directly. Will definitely…read moreuse again when we fly again in a few weeks.

Very prompt and professional ! Great pick up and drop off service at Progressive Field for a…read moreTribe game. Great vehicles too !

My first time using this service. I normally use Uber, but needing a ride to the airport at 5am I…read morewas nervous, because Uber can cancel or not even show up. The driver was courteous and right on time. I would have used them for return trip home but for some reason there was problems with the scheduling app and it was difficult booking the ride so I didn't use when I returned. Would use them again if early am flight.

Terrance, i sure hope you send me back my $125. Keep your cards and send me my money. I'll be…read moretaking it to the next step

0/5 if possible. They asked for full payment before arriving, had the driver and some other person…read morein the front seat, and asked what our destination was despite getting the location via text prior to agreeing to drive us. Someone else called the driver while we were en route and asked to get a ride and the driver said, "If you don't have the cash, than you better have a pair of Jordan's on". Disgusting service, will never use again.

Very Reliable & Convenient, So Friendly!!!! I will…read moredefinitely be calling this cab company over other's. Thank you so much

Very professional, prompt and courteous taxi service. Car was very clean. I highly recommend…read moreNikki as a driver. Will definitely use again

Just thought I would share with my fellow yelpers the third message that I received from Jayson the…read moreowner of 1 Fast Transport. Hi Carrie, Did you speak calmly to the dispatcher? Or were you rude and condescending or yelling? I would never hang up on a customer unless they are being rude and being out of line. If your biggest issue is with the driver texting and driving, they aren't supposed to do that with customers in the car. I apologize, but unfortunately it is something that needs to be done on occasion in our profession. If you feel that our drivers are breaking the law I suggest you call the dispatcher or the police. I'm sorry you aren't happy with your service but it seems as though you have a penchant for disrespect and verbal abuse. I appreciate your opinion on how you think we do a terrible job here. If your such an expert in the field I suggest you open your own transport company and see how flawlessly you provide service. Not one person in my company was rude to you or is deserving of this type of verbal abuse or your bad reviews. I find it disturbing that someone would even put so much time into such a petty complaint. There are people that depend on this work to feed their families and children. Do you think this helps them at all? No, It damages them and their families. And for what? You weren't put in any danger and you made it where you were going safely. So please if you have a heart just accept the apology and remove the bad review and don't use our service anymore. I would appreciate that very much. Thank you. Jayson 1 Fast Transport ....and 1 Fast Transport cares about professionalism and customer service?

If I could give the company 0 stars I would! Do not waste your time, for they will certainly waste…read moreyours. The customer service is an abomination and the lack of professionalism is practically comical. I would recommend Sedan and Van Transportation if you are looking for a driving service worthy of your time and money.