We came in on a Friday late afternoon for my husband who was experiencing severe lower back pain…read more We did not have an appointment. Staff were nice and helpful when we checked in. The forms were completed on your phone via text link the staff send you. Easy to complete. My husband received great care and treatment from Gregory PA and Dr. Chopra. Gregory was super supportive with completing his verbal and physical exams. He took the time to obtain the medical history and understanding what events led up to the back pain. He helped him get up from the exam table and it felt very caring especially. Dr. Chopra also provided an exam and reviewed his treatment plan with us. He recommended a follow up appointment. We were not rushed at all and currently on the road the recovery. We are very grateful for everyone who helped us.

I went to Primary care walk in and the staff there was great. Specifically, I was able to be helped…read moreby Queen Kay. She was the medical assistant and she was amazing. It was really comforting to be greeted with a smile and kind words. She was quick and thorough and made a point to tell me she thinks of the patients and does what she can to make this process fast and painless. She immediately put me at ease and the rest of the appt was a breeze. Gregory was also the easiest to explain my issue and talk to. Thank you!!!

1/8/24 at 2:40pm I walk in with my daughter…read more There is one person sitting in a large waiting room. I see a desperate mother at the front desk... "staff: it'll be another 90 minutes to 2 hours, ma'am. Mother: wait... you said 2 hours ago it would be 45 minutes. Why is it still another 2 hours? Staff: ma'am, I just gave you an update. Mother:Yes but I've been waiting...(gets cut off) staff: ma'am! I JUST gave you an UPDATE. Mother: Yes but I don't understand... (cut off again) Staff: MA'AM! I JUST GAVE YOU AN UPDATE!" I turned and looked back at the empty waiting room, grabbed my daughter's hand, and left as quickly as I could.

I solely used there services for a drug screening for employment. The staff is efficient in…read moregetting you in and out. The lobby is clean and socially distanced with every other chair marked off, they provide you with a tablet for the check you process. They provided me a medical mask and asked me to use that instead of my material mask i was wearing. I was totally fine with that since they one they gave me was comfortable and brand new. Btw I made an appointment prior to coming which allowed for minimum wait time.

Quick and easy service. Less than 15 minutes .... After I…read morefound it!! $99 for new Fingerprint card It's on the north and west side of the building. Offices 101&102 are on the parking lot side. Pull in the complex, turn right (west). Between offices 101 & 107 is a walkway and the center is at the end on the right.

Got a TB test & results reading here for a volunteer work position. Friendly service all around…read more Kind of confusing finding the office, but on the second visit it's super simple. I believe it was $50 for the TB test, which seems expensive to me but I don't have much to compare it to.

I recommend this urgent care. Online scheduling was easy prompt and when you got there, there…read morewasn't 10 people waiting in line. I was in to see the Doc in 10 minutes. We talked about the situation for good five minutes. He gave me his opinion, but couldn't be sure unless I had a sonogram. He said it was pretty important to get it done quickly so he recommended me going to the emergency room. His name is Dylan. He is professional, friendly, informed , I have a new Emergi Care.

We LOVE this place. Of course, everyone hates going to the urgent care but every experience we…read morehave had here has been amazing. Usually less than 15 minute wait, then typically only a 10 minute wait when we get to the back to see the doctor as well. They do xrays and some testing in office; some of the testing we've had done they do have to send out. Doctors and staff have always been super friendly and helpful as well.

This was my first time establishing a primary care physician, and honestly, I was nervous and…read moredidn't know what to expect. But Dr. Lyndsay was absolutely amazing. She took the time to really listen to all of my concerns, made me feel completely comfortable, and genuinely cared about what I was going through. The whole experience was better than I could have imagined, and I'm so grateful to have found a doctor like her. Highly recommend!

I'm here specifically because all these reviews made me nervous to use this place for my new PCP…read moreunder United Healthcare. What a bunch of bogus mess, and I'm sorry to be so blunt, but all of you people that left 1 star reviews really threw me off and that's not fair because it's misleading. I was assigned Lionel Vasquez FNP as my new PCP. He did a great job addressing all of my concerns, and I had a LOT. I haven't seen a PCP regularly in a few years, and I was hoping to start a regular relationship with one as I am getting older and have some reoccurring issues. I literally gave him a hole smorgasbord of issues I had and wanted to begin addressing, and we talked about all of them. I knew he had other patients, but he stayed patient with me and we genuinely talked about all of my concerns. And I'm grateful for that. I'm not sure what people are expecting from a PCP but the man was a gentleman and extremely professional and did a great job of educating me and starting me off in the right direction. I wish I could outweigh all these 1 star reviews. If you are reading this, and got assigned here as your new PCP from your insurance or are shopping for a new one close by, and you see all of these and wonder how bad it must be, I implore you to meet with Nurse Vasquez yourself and be your own judge. I believe you will find that the things written here in these other reviews are baseless and unfounded. I am not paid to write this review, I'm just legitimately frustrated at how nasty people can be on yelp for no reason and want more people to come and write more 5 star reviews for this amazing practice right next to most of our houses I'm assuming that genuinely deserves an over 4-star rating. Community, do your thing, and give this place another chance. Or, just do better and stop complaining on yelp for no reason

Would rate it zero stars if i could. $300 for a 5 minute visit. No meds were prescribed, no…read moretreatments were advised. When i called to ask for an itemized receipt, it said "payment reason: other". Still don't know what i paid for.

Maybe advertise you don't take certain insurance plans, before you let the patient check in, get…read moreroomed, and history given. I will say the providers have a certain finesse of making you feel like dog crap for having medicaid, while holding a tone that screams condescension. Apparently they put there shoes on two at time and are better than everyone, and must not be bothered with the sick peasants.

I recommend giving this place a try. I am a newer patient with only about 3 appointments, but they…read morehave been great so far.

There is this huge complicated story that goes along with how I wound up at the former Gilbert…read morePrimary Care, now Optum. Let's just say that my wife was in Phoenix before me and picked some things like doctors without a lot of research. I moved here as a permanent resident in 2022, but she was visiting our "vacation home" in 2020 when covid hit, and was basically stuck here. I can honestly say that I love the practitioner she picked, but the practice as a whole, while filled with nice people, is mediocre at best. One great example is when my wife was trying to make an appointment, and called and reached a hold for someone to make the appointment for her. I think she pressed 4, which later we figured out meant 4-ever. After 15 minutes on hold I told her we would be better off driving there and being sure we got the appointment rather than waiting for them to answer. So I actually drover here there while she was on hold and after 45 minutes on hold she stood across from the scheduler while she was still on hold. I wouldn't even bother sharing this if it wasn't a common occurrence. Today I had an appointment at 10am for a pre-surgery release, and as 11am passed I wondered if they forgot about me. Soon after they came and got me. The MA handling my check in was either not feeling well or her favorite pet just died. In any case she got my vitals and I waited another 15 minutes for my NP to come in. As she opened the door I let her know she was running very late. Of course she already knew that. My wife likes to jabber, and I think that is why my wife picked this practitioner. She likes to let people jabber on and on. I honestly prefer the doctors that get to the point and get me in and out as quickly and efficiently as possible. So, 45 minutes later (after she walked in late) I was finally able to get the things I needed and move on. Changing practices is no fun, but I am certainly considering it after the thumb twiddling I did today. I am not going to mention the NP's name since I ultimately blame the practice for not managing their patient load properly. She certainly bears some of the blame, but as a practice, I do not recommend them. Anyone I can reach by car quicker than by phone deserves a thumbs down. "let your fingers do the walking" - yeah, right!

I had the best experience at this location first of all Kari the nurse was so nice she gave me…read morereferrals she heard me and cared! Secondly Dr Bowman was excellent he heard my concerns his bed side manner was above expectations he even gave me a hug you can tell he cares and he listened to my concerns I would give them 10 out of 10 thank you so much for a excellent experience

Unfortunately, have been seen there a few times. BUT fortunately, have had fantastic care each…read moretime. Nurses, receptionist, x-ray and doctors are all very professional and caring. Recommend it for all urgent care needs.