I just got my second Evergreen Softub from the Kent, Wa. Store and want to say what a pleasure it…read moreis to work with Jen and Erick. Because of Covid it took a few months to get here, but they always keep me up to date with its progress. The man who delivered it, Steven, was great. He took the old one out and put the new one in. He helped me move a couple of things around so he could get it on my porch. What a gem of an employee they have in him. If you are ever thinking of getting a spa I truly recommend these people if you are in the PNW area. Thanks again for all you do to make your customers happy.

I have spoken to a sales woman named Wendy many times, in person and on the phone. She is one of…read morethe most friendly and non-pushy people I have ever met. She is very knowledgeable as well as helpful. She goes above and beyond for her customers. I would recommend anyone looking for a hot tub or anything related, go see Wendy!

Want to create a vacation spot in your own home...go see Craig and his amazing staff. My entire…read morefamily has purchased hot tubs and most recently saunas to produce an environment one feels while on exotic trip. This is a must shop in our town.

Rick was very professional and knowledgeable and fixed my issue faster than I thought possible! I…read morewill recommend you to all my fiends.

Between wrestling practice, wake boarding, fishing, and just getting old; I reached a point where I…read morefelt it was time to get my own hot tub. Wanting to buy new and hoping to purchase local, I took a recommendation from a friend to stop in and take a look at what Olympia had to offer. Located on the north side of Angola on the west side of North Wayne it was easy to get in and easy to get to out. Walking in to their store, their show room was a little small and underwhelming, but the sales clerk had a big personality, was very knowledgable, and she helped me find exactly what i was looking for that would suit my needs. They work with several different manufacturers and have a warehouse in Fort Wayne so they have many, many more spas than they have in their show room and they can special order anything from their suppliers if you want to wait. In Angola, I worked with Kelly and she was amazing. From helping a first time hot tub owner learn some of the basics to helping to select the perfect model for me to explaining delivery, set up, and maintenance; I felt great and informed walking out the door. For anyone looking to still buy a hot tub in 2018, they have some great year end specials going on right now and I have no problems recommending Kelly and Olympia to anyone in the tri-state area.

From the owner: Olympia Pools & Spas was established in 1970 by Keith Hoskins after he discovered his passion for…read morebuilding pools. While he was a full-time teacher, Keith built fences during the summer months. He was asked to help build a pool one summer and never looked back, quitting his job as a teacher and dedicating himself to become a full-time pool builder.

Spa World has the best customer service and although I am spending money I enjoy the friendly…read morefaces, acknowledge who I am when I walk in and are very attentive to our needs. I enjoy one of these last small businesses which understands the power of exceptional customer service.

Worst customer service I have ever personally experienced. Literally the only customer that has…read morepurchased Jacuzzi's largest hot tub from them- their most expensive sale - and their follow-up has been horrendous. Lights haven't worked properly for 9 months now and Barry (owner) has promised repeatedly to come fix them. Hasn't happened. Moved homes within first year and needed help moving the hot tub- received empty promises of follow-up for months until my brother and I finally rented a truck with a massive forklift and just did it ourselves. I would STRONGLY recommend purchasing a hot tub from a more reputable dealer in Grand Rapids or elsewhere, or plan on being 100% self-sufficient beginning the day after you purchase. Once they have your money they're moving on to the next customer, and the only way you will even get a conversation with them is to corner them in their store. Buyers beware- you've been warned.

I buy chemicals only except when i have a problem and talk to them i get awesome advice. Money…read moresaving advice. We have a hot tub. Lots of work and having them close id a blessing. They even keep track of how much u sent for the year. Just called them for the 2025 total.

We've had Four Seasons do weekly cleaning and service on our outdoor pool for the past four years…read more We live in new Buffalo. They've been great at fixing the wide variety of service issues that seem to arise inevitably with a pool. Our weekly pool cleaner, Tarryl, is always friendly and helpful and we definitely like working with him. Typically our pool problems seem to come up at odd times and usually need to be dealt with right away . The Four Seasons service guys are very competent; which was absolutely not true of our former pool company. I give Four Seasons a two thumbs up!

Joel and Nick arrived much sooner than expected and they did a great job cleaning and refilling our…read morehot tub and installing a new cover. Great guys, service.

I bought my first Hot Tub at Sensational Spas in 1996. Through the years they have always been…read morethere for me. I'm so glad I don't have to call a stranger in Grand Rapids or South Bend for Sales or Service.

We just purchased our second outdoor dining set from Watson's. The first one was great but our…read moredaughter needed a set and we wanted her to have something that would last so she inherited our 5 year old set that was in nearly perfect condition. Our new set is slightly smaller and fits our space better. After searching all the big box stores (WM, L, HD) and club stores we could not find anything as nice or at a reasonable price. So we purchased another solid decorative metal table and chairs from Hanamint. The sales person (Melinda T) was outstanding at helping us. She asked all the right questions and was never pushy. While expensive, we bought on sale so the price beat anything comparable in the market. I highly recommend Watson's (and Melinda). If you're looking for outdoor furniture in Kalamazoo be sure to check them out.

We bought a hot tub from another company and I called Watson and they referred me to Matt to move…read moreit to another location. He was very prompt, knowledge and very friendly. I would recommend him .

Great staff , willing to work with your needs. The offer the small town vibe and great service.read more

From the owner: Pools Spas and Gas Fireplacesread more

I'd give them five stars but they admitted they didn't know if the repair/cleaning they did would…read moreactually help. They were polite, office was slow to respond, and their quote was well drawn up and easy to understand. I'd recommend them and will use them again in the future.

We tried desperately to get this company to come out and empty our septic for just over 8 weeks…read more They continuously rescheduled with us over and over. Stating that drivers didn't show up for work and or were behind on their schedule. Maybe others will have better luck than us.