1. AK Phone Repair

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Anchorage, AK

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1 year ago

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12 days ago

He was hard to understand and hung up on me...........................................

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5 years ago

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5 years ago

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5 years ago

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Ask the Community - AK Phone Repair

Alaska Computer Guy - Exterior

Alaska Computer Guy

(6 reviews)

When my Dell desktop died two days ago, I was lucky to have almost everything backed up. ALMOST…read moreeverything. Turns out I configured my backups wrong, and left out the mess of documents on my desktop. Ugh! Yesterday, I contacted Glen at Alaska Computer Guy. He had me bring my computer in at 9:00 a.m. this morning. An hour later, he texted that my hard drive was dying, but he thought he could recover my desktop files. I was really relieved. By 3:00 p.m., he was done. He had recovered the files, and copied them to the thumb drive I gave him. I had everything back home by dinner. I was really happy with Alaska Computer Guy's work, and found it cost far less than I feared (data recovery can be expensive.) I hope to never need this kind of help again, but if this or something else comes up, I'll definitely be contacting Alaska Computer Guy again.

Thanks to the Yelpers who contributed their reviews for this guy, because otherwise, I may not have…read moreknown he existed! Glen was great! When our (only 2 year old) computer decided to slip into a coma during an update process, we called the Alaska Computer Guy. (This was after an attempt with a visit to Pyramid computer service only to find out the hours posted are not the hours followed. Not a good way to run a business.) An appointment was set up with Glen, (the Alaska Computer Guy) to drop off the computer and the computer was fixed and done the following day. Sweet! We were charged $100 bucks, which at first was a gasp, but the experience was so worth it. Thanks Glen! This guy knows what to do, and takes care of the customer.

Verizon

Verizon

(11 reviews)

5-stars for the folks that work here, they are fantastic…read more 0-stars for Verizon customer service, that will force you to come here. Seriously though, these Verizon contractors are way better at fixing things than Verizon themselves. I talked with a Verizon rep for 5 hours online, trying to activate an e-SIM. They ultimately gave up on me. I came in here and it was fixed in 3 minutes. I had a 2 hour experience here trying to get a physical SIM. I had an iPhone 14 Pro Max...until Friday when someone connected to Alaska Airlines stole it from me at LAX. (how do I know? Because I was tracking the location via my laptop and Apple watch. I watched as my phone hung out in terminal 6 of LAX for hours while Alaska Airlines wouldn't let me go look for in...and eventually it ended up in Seattle, and then Kansas City...right on the Alaska Airlines schedule...) Since TSA and Alaska Airlines didn't care about anything I had to say, I went ahead and activated Applecare with theft and loss prevention. I'm currently waiting on the status of my claim, and continuing to watch my phone hang out at it's final resting place: 1416 W 25th St, Independence, MO 64052

If I could give this place a zero I would. I bought a phone here and there was a promotion for…read morewatches so I ordered one that never came. I was told by the store manager how great their wi fi routers were so we got two, one for each house. I hooked one up it was horrible. When I returned them the regional manager told me how bad they worked and how GCI was the only one that worked good in Anchorage. I was hoping to pick up my watch. They gave it to another customer, and said they would order me another. They never did. I had to go to the Dimind Center Mall to get a watch, I was there 3 days later than the promotion ran and as told they would still honor the promotion because the Tudor Verizon was full of incompetent people from the ground up who weren't capable of doing their job properly. The store employee and or regional Manager never refunded me for routers and now I'm dealing with that on my bill. NEVER use this store go to a real Verizon store. These people are horrible. The regional Manager is a rude individual who needs some schooling on customer service.

AK Phone Repair - mobilephonerepair - Updated October 2026

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