My two car garage door failed to open when I returned home. I left a message on the Overhead Door…read morebusiness phone and quickly got a call back from Mark Hannevold. He had some ideas on what might have happened after my discussion and he scheduled me for repairs for the next day. Mark and Anthony replaced two big broken door-lift springs, replaced two badly bent roller brackets, lubed all hinges and tuned the action of the door-lift motor. All for a reasonable cost. Their work was excellent and completed within an hour. I chatted with them as they worked and learned quite a lot about my garage doors. Unbeknown to me, one of the door springs broke years ago, and the second spring just broke and made it impossible to lift the door. I wondered about the weight of my big 16' x 7' Wayne Dalton insulated doors and was surprised that they weigh about 500 lbs!

They charged me for two people working on the job and justified it by saying that it makes the job…read morego faster. This means that instead of charging me by their stated hourly fee of $125 they charged me $250 per hour and then claim to finish it in less time. When questioned about their billing, they said that the billing time also included the time it takes for them to drive from a different job site. I would advise getting a quote ahead of time to avoid the surprise we got for a minor repair.

Well. The pro's:…read more They have all the good stuff They'll deliver to your house an order of decking or... They have a bush order catalog and great phone sales. More selection Commercial quality stuff. I make phone calls to Spenards in homer and anchorage. My stuff shows up in Seldovia. Well packaged and dry. Home project. ? Get it all in your pickup faster than doing it yourself at Home Depot or lowes. ( you cheap ass) ( I can say that...used to be me) The cons: You need to know your stuff. They don't have enough staff to baby you through a purchase or discussion. They can be busy at the counter. I've put in garage doors and hardware from here. Built a shed Building a garage , Bought compressors And nail guns. Put in a deck Put in an overhang over said deck. From cedar shingling to stainless steel deck screws. Customer service is.....NOT hands on. If you're used to a guy in every isle like lowes....you're going to be unhappy. But they have it. Even if you have to visit one of their storage yards or subsidiaries. Note. If your building a cabin or house. You can probably negotiate contractors prices for your bulk orders More to note. At lowes Home Depot. What you see is all there is. At sbs. What you see is just the tip of the iceberg. Just ask. They have subsidiaries and warehouses all over town/Alaska More about sbs homer location. Wakeen, the sales manager? Is your go to for phone orders from Seldovia. A call or email , quickly responded to , results in your stuff coming Over to Seldovia on the next ferry. I just experienced a "wow" great customer experience in his absence ( deserved vacation) Two of his coworkers ran with an order of mine. Corrected some miscommunication that had occurred, and sent my stuff over to seldovia pronto Great staff wakeen. Thank you.

I don't drive 2 hours to Home Depot to avoid going to sbs because the selection is better (which it…read moreis) or the products are better (which they are) or the prices are better (which they are). I do it because the staff at sbs are unacceptably rude. Folks here act like they are doing you a favor. You know the drill, entitled staff that avoid being helpful and are rude and put out when you ask for assistance. Forget about trying to return something. It is a 30 minute process. Seriously hit up Home Depot or lowes before coming to sbs in homer.

They did an amazing job on our house. we use it as an air…read moreb&b and got rave reviews on it.

Becky wont fix the problem at my house they left me with. Beware of this business. By they way Dave…read morethis is not defamation. Look at my review on google to see the pictures. Short services sent over their crew to my house and they caused tens of thousands of dollars worth of damage to my house for a time and material job. Now after I have been patiently waiting 9 months for them to come back and fix it, Short services owners Dave and Becky are claiming they will charge me with harrasment and defamation because I didnt sign a contract. They are gaslighting me that Short services didnt do any work at my house. Way to make a bad situation worse. This company should not be in business.