TV everywhere! Waiting room, treatment rooms, they will turn them off if I ask but it is annoying to me. Didn't like the piped in music either. read more

Since there is no zero, I put 1. Since my visit I have received 2 letters back from my insurance company indicating that none of the required information of the doctor's business was completed to process my claim. None. I went in, handed over the incomplete docs and requested Kristin resubmit it. If I get 1 more letter back that is incomplete, I will contact California Department of Consumer Affairs and the BBB. It seems that as soon as I paid them upfront, my concerns and their responsibility to me were of no consequence to them. read more

I used to see Dr Mellon for many years, all of a sudden he was *gone*. Replaced by a sterile money oriented business with dentists that didnt want to explain why they want to all of a sudden do all this work at a cost of many thousands. Plus blaming Dr Mellon for being basically a poor dentist his last years. I had a exam and xrays done. I need a crown and 5 fillings, that will be $3500 please, today. No we dont take insurance but have a payment plan via Cherry. The older woman up front was all business, the other women were quite nice actually. Even my hygienist changed, less friendly more business like. Dr Nguyen i had to DEMAND exactly why she needed to do all this work, and she explained in such a soft voice i had to keep asking for clarification. Some of the dental assistants were a bit odd. So i had the work done and it was a slap job, Dr Nguyen slopped the composite so that i couldnt floss and had lumps on a couple teeth. So i made her fix that. Really poor communication skills, all about how many patients they can see. Now i need to find another dentist as these guys are not good. Once again the women in the front office were quite friendly. The older woman all business and hurry up will you. Stay away. read more

If you are reading this because you are searching for a new dentist, I would suggest that you just don't walk, but you run up the hill! I would give ZERO stars if i could. I had been excited to finally find someone that took my insurance again. I had my establishment appointment today where they did a full set of xrays. Two hours later, but not more than 10 minutes actually talking to Akbari, I walked out with not much more than a 10,000 dollar treatment plan and very little explanation about the treatment recommendation or information about options. When I asked how they would do the procedure for MY personal condition, she showed me a YouTube video for the procedure but treating a different condition instead! She started the video and almost immediately walked out the room, leaving me to watch by myself! Before she walked out, she DID say that the video should tell me everything I would need to know but let her know if I had questions. Well, I actually did have questions, but the only other staff I was able to see after that was the front desk lady who came in to give me my treatment plan and cost. When I told her I had more questions for the dentist, she didn't actually let me talk to Akbari , but instead, asked me what my questions were, quickly consulted the notes on my treatment plan, and confirmed to me that I needed the treatment. Well, that wasn't my question!! With all that said, I did not leave the office with a good feeling at all. Just worry. Because even if I did decide to do the procedure, it wouldn't be by that office for sure! my dentist is yet to be found. Not only did Akbari do a poor job communicating to me details about my condition, information about my options and what to expect with the recommended procedure , she came off as cold, uncaring, and maybe even a little mean. She did look at two "concerning" areas in my mouth. The first spot, she was a bit more gentle. She barely touched it with her dental pick and then asked if it was sensitive. When I said no, she then took out the air syringe and roughly , I'd say almost angrily, blasted two or three hard puffs of air on that spot which did make me flinch then before telling me that she wanted to move me back into the xray room and will continue the exam in there! I really thought those blasts of air were unnecessary, especially if she was just going to move me into another room before continuing her "exam" anyway! And the xray room took time to set up! I wish I would've thought to look up reviews on Mehta and Akbari before going in. My experience was similar to these reviews and I'm not surprised at all at the low ratings. I guess my search for a good dentist continues. read more

Horrible customer service. Waiting 3 to 4 months for teeth cleaning is absurd. Stat of the art equipment with dentist that are full of themselves. Way better options available read more

Didn't get past the receptionists. They were argumentative and unhelpful. I was simply trying to establish a timeliness of care and totally got the run around. read more

If I could give a rating of zero, i would. Dr Mehta is solely operating this business for his own interests - not his patients. I rejected their multi-thousand dollar!! "plan" to fill in areas of gum recession, which they would guarantee for only 12 months!! The payment receptionist insisted I pay in full up front for my cleaning that day even though I have full coverage dental insurance. Was this my punishment for rejecting their plan? Hygenist was rude, too, pushing me to accept their plan to clean out my wallet. This office used to be Dr. Vert, the best dentist I have ever had. Dr. Vert had advised me to not! fill in recession areas due to the procedure having a high rate of failure. Moving on to another dentist read more

ONLY MONEY, ZERO EMPATHY The dentist Sanaz Akbari kept insisting on new crowns at every visit and tried to manipulate me with fear of losing my teeth, even though I was perfectly fine with my existing crowns and fillings and didn't want to change anything. ones. But they still gave me a treatment plan. To make clinic stop pressuring me, I said I couldn't afford it right now. One day, I needed a small filling. Dentist did it, but immediately started pushing new crowns for the neighboring teeth again. I refused once more. The next morning, after the anesthesia wore off, I realized that one of my crowns (right next to the tooth where the filling was done) had become very loose. During the filling procedure, the dentist kept pressing hard on the tooth and gum, and at the end she forcefully snapped the dental floss between the filled tooth and the adjacent crown. I'm convinced she did this intentionally. I never had any issues with that crown before. When I returned to the clinic, the front desk staff rudely told me the dentist would never do that and denied any responsibility. When I asked to have my crown reattached, the dentist refused, saying she would only replace it with a new one for an crazy money. (This crown didn't even have a post but I have a post on mine, and she just wanted to remove it unnecessarily and sell me a new one.) Because of this, I had to put my life on hold and fly across the world back to my home country to get help, since no one here was willing to fix what they caused. Absolutely unprofessional and unethical, avoid this place! read more

Heed my advice: stay away if you can. My dentist retired, Mehta took over the practice and I got my first appointment at the McKinleyville location. I was taken aback by how vastly different the atmosphere was compared to the dentist that was there for many years and was our family's dentist. Got referred over to the Eureka location. And it was even worse. Office seems chaotic, tools and materials in boxes situated on the floor, disorganized and messy. No real guidance regarding dental treatment plan, just " here you go and here's the cashier and finance person". So disappointed in the dental assistant; they could have done better. They silently handed me pair of sunglasses/protectors, no explanation, nothing like "here you go, these are for....." I got more information from Google AI than the dental assistant on what to expect with an extraction and aftercare instructions. No guidance through the procedure, minimal aftercare instructions. Yes, there was a handout, but come on, at least go through some of the instructions person to person. I had to keep asking what to expect and then only was I able to "extract" the information from the assistant. The dentist (Sanaz) was not great. Terrible interpersonal skills. Her first suggestion after taking my xrays was, of course, veneers 'cause ya know, $$$. The upselling was so disappointing, and frankly, very tacky. First root canal in with Sanaz was awful (I have had root canals in the past that went a lot smoother). Permanent crown did not fit right, had to do another impression. Almost a year later, the crown still doesn't feel right. I mentioned this to the dentist and she had nothing to say. It was a joke. It was just so pathetic to be honest. I thought about switching dentists at that point but dragged my feet and needed the second root canal done so I gave them another chance. Big mistake. Got an extraction instead. My gut tells me it did not have to be extracted, but what do I know? Absolutely nothing had I not asked. There was big withholding information vibes coming from the dentist. So, I'm done with them and will advise others to stay away. Oh, and if they tell you "good luck finding another dentist taking patients", which they told me, tell them to kindly kick rocks. Found another dentist that same day, will be going in for a second opinion and ,hopefully, a much better experience. read more

I hate leaving a bad review for anybody really, but what I hate more is the fact that my beautiful smile is destroyed and my face is even disfigured from the negligence of a jay mehta & friends!! It is costing me 10s of thousands of dollars to get my teeth to a place where I can been seen in public, and even spending 5 digits to repair the work done by this dentist, the facial disfiguring from loss of bone, is non reversible, I have missing teeth now 2 both were worked on by Mehta, root canal crown, I said that crown doesn't feel right, that other tooth needs a crown, he said no your wrong sure enough here I am model/beauty contest champ turned into an effing jack o lantern!! And not because I neglected my teeth, no instead because I trusted a dentist who was essentially defrauding Medicaid! If you choose to see this dentist, I truly hope you have a better experience than I did, in actually shocked by what has been done to my body by individuals I thought I could trust. read more

Yeah I found the best dentist after my horrible in counter with this Dentist and her staff and her horrible partner at there branch office in McKinleyville Not only did the try to kill me with a antibiotics that I had a severe allergic reaction and would not replace it told me to let my own biddy take care of the infection of an abscess tooth but on appointment day to have my tooth finnaly extracted after complaining about her partners they sent me too horrible dangerous advice escorted me out the door with no service There prices are astronomical they wanted $1300 to pull a tooth bottom front one root or a root canal for $3300 $159 for one Xray The awesome dentist I finally found not only not only got me in the same day and took Xray and pulled tooth. Cleaned out infection suture it up to heal better and order new antibiotics for $500. These guys are so expensive and unprofessional that huge difference in price They exploit you dental needs and rip you off at same time if this site I could rate them 0 I would have Stay away from these crooks read more