On an extremely hot day - today- my ac stopped. I'm disabled and it got to 87 inside by noon. I…read morecalled another place but they couldn't come until next week as they said all hvac were overwhelmed right now. In a panic, I called my son who was out of town and he gave me Mike's number. Within two hours, his son had my ac working and at an extremely reasonable price. He replaced the capacitor and did some additional maintenance. He was thorough and explained why we have such differences in temps room to room. I know our old system will soon need replacement and these are definitely the people I will call. Thank you so much for helping me today. Without you, I would have had to relocate which is extremely difficult for me right now. You were my blessing!

This guy is the real deal. Quick to respond, dependable every time, and seriously knows his stuff…read more From replacing our AC to stepping in on some real estate projects, he's saved the day more than once. A true jack-of-all-trades -- and actually mastering all of them. Can't recommend him enough. And great PRICE.

I have used Primus since about 2005. Highly recommended. Great service, very honest. Great for…read morediagnosing HVAC issues and replacing only what needs fixing and not suggesting unneeded repairs. Primus just did a full replacement for a family member of mine in a single long day to minimize any time without AC. Look Primus up next time you need services or repair.

*****Update. Not an hour has passed since this review was posted that Primus resumed the harassing…read morecalls informing me that I have 24 hours to pull this historically accurate and factual posting or he would sue me for "Slander". ****************************************** Concerned about the hidden cost of service? TIP: Check costs before you invite anyone out to work on your system(s). I found Primus's $85 trip charge to be somewhat reasonable. But the cost of Freon? Not so much. A quick check on eBay indicates these folks pay not more than $25 per pound of R22 for their Freon and then charge you the stated price of $100. When asked why, the smug response was .. "Well, that's capitalism." My response .. "Well, when you charge 4 times what something costs, that leaves the consumer feeling ripped off. So here's something else about capitalism you should know. People won't use you when they feel ripped off." My thoughts: There's just something not right about being told I should be happy about being ripped off simply because "That's capitalism". That would be why I concluded the call. I suppose the vendor subsequently decided our discussion wasn't over, so he immediately called back to lecture me, rather aggressively. I hung up. A few seconds later, he called again. I didn't answer. So in the end, the decision to not use Primus is more than justified by their absurdly expensive (in my opinion) Freon and their aggressive response to (pre)customer feedback.

We are a long time, subscribers to Carolina's HVAC and plumbing services…read more Chad finished our six month inspection of both our systems yesterday. He was thoroughly competent and friendly. The inspections lasted two hours and were thorough, with a report card that was honest and easy to read. We are totally satisfied with this company.

I signed up for their annual service plans on my HVAC units and generator. I paid a monthly fee. It…read moreseemed to be a very long time since I recall them coming out to service my equipment. I called and they verifies that it had been 8 month since my HVAC service 14 month since my generator. My winter HVAC service was skipped and my annual 2025 generator service was skipped......however I had paid for them. The customer service person did not seem to care in the least and actually told me I should have called them to schedule the service. I asked to speak with her manager (Mason) and he never called me back. Worst customer service I've experienced in a very long time!

I have used Champion Comfort many times before, including services yesterday and today. All of my…read moreexperiences with their technicians have been wonderful. Tim and Scott provided options for my needs with explanations that made decisions about the work very easy to understand. They are clearly knowledgeable and professional.

I paid for a Champion contract for 3 years. An audit performed by the local electric company…read morediagnosed my high bills coming from torn insulation in the attic - the tears were made by Comfort HVAC technicians. Comfort sworet hey fixed the issues but did not show me photos that I asked for. Recently, now ten months later and I had a second audit from the electric company. The recent audit found additional tears that Comfort had not repaired. The new HVAC service company charged me $350 to make the insulation taping and insulation that Comfort had failed to do, and lied about completing the job. Now I've overpaid on attic energy leaks for ten months and incurred an additional $350 to bring it up to standard. Champion does not hire qualified staff. Polite staff are worse than useless.

Eastergard installed a new 2 zone HVAC with ducts, hot water on demand system, and supplied gas to…read morefireplace. All this work was done almost two years ago. We waited to make this review to be certain we were confident making a recommendation. Our salesman, Alex, was incredibly attendentive and easily accessible. He assured us that he would be our point person throughout the installation process and moving forward. He kept his word: the few minor situations that came up following install he resolved quickly and without issue. We believe the professionalism and efficiency of the worth was worth the slightly higher cost compared to competitors.

We recently had a tankless gas water heater installed to replace our 25 year old electric tank…read moreversion. Joel, was so helpful and patient helping us choose the right product and model. They were responsible and very professional and would highly recommend.

Awesome experience! This isn't the first time I've used Home Service Nerds but Iwill continue to…read moreuse them for all our AC needs. Jae showed up on time and was super helpful and knowledgeable. He thankfully saved us from being melted in our home this summer. Thanks again Jae!

They were on time, checked unit, serviced and reasonably priced for our needs. It was working just…read moredoing a regular service. When they left it no longer worked! We did have a hiccup, spent 3 days & nights in the heat with no air after service due to AA Attendant they were not getting our messages (lady in office out sick) but, AA was saying they would be here between certain hours, someone would call us, etc. On day 3 my husband was there when the owner came in and he was completely unaware. He sent someone that day. I will say we are nice and cool now and it was just a random issue nothing serious, took 5 mins to fix. I would like to thank the Owner for being a true stand up business man and making it right for us as a consumer. His technician came both visits and was a very nice young man. I would definitely recommend this company. Thank you for making everything right!!

Jonathan was absolutely amazing, great with kids and the dog. Very courteous and informed me of…read moreevery step. Can't beat the price and price.

Great service I recommend them all the way! Called one day and they came out soon the next day to…read moresolve my cooling problem!

Doug did an amazing job servicing my unit and getting me back up and running . Always excellent…read moreservice from Priority Heating and Air

On time, great value and friendly on the phone and in person. Highly recommend them for air…read moreconditioning repairs.